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Tustin Lexus
Tustin, CA
1,139 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,139 reviews
October 07, 2023
Tustin Lexus is responsive, thorough in explaining the work to be performed and mindful of wait time. The dealership has Wi-Fi and a few desks where you can set up to work. work to be performed and mindful of wait time. The dealership has Wi-Fi and a few desks where you can set up to work. More
by MartyH
Employees Worked With
October 06, 2023
I enjoyed experiencing a No pressure car salesman, who was still very knowledgable about the cars and Lexus Finance offers. I can see why people stick with Lexus! was still very knowledgable about the cars and Lexus Finance offers. I can see why people stick with Lexus! More
by star
Employees Worked With
Andy Nguyen
October 06, 2023
Service department is always responsive. They are thorough in providing you information about services and are timely in getting the car back to you. They are thorough in providing you information about services and are timely in getting the car back to you. More
by Sharicdeng
Employees Worked With
Evan
October 06, 2023
Derek makes sure everything runs smoothly for me and looks out for cost saving opportunities . My car was ready to be serviced (new tires/alignment() when I brought in and was serviced within the estim looks out for cost saving opportunities . My car was ready to be serviced (new tires/alignment() when I brought in and was serviced within the estimated time table. The car was washed and looked brand new when I picked it up. More
by John L
Employees Worked With
October 04, 2023
Paul Kim was my service advisor and he made sure all services were performed as required. Very pleasant and nice to work with. There is a nice area with wifi where I was able to work while I waited fo services were performed as required. Very pleasant and nice to work with. There is a nice area with wifi where I was able to work while I waited for my car. More
by RandyM
Employees Worked With
Paul Kim
October 01, 2023
Derek is the best! Always the best service and always completely satisfied with the work done. Always the best service and always completely satisfied with the work done. More
by StephenM
Employees Worked With
September 26, 2023
James my advisor was awesome! My car was done in a timely manner, and he quickly advised me the recommendations. Always a great experience at Tustin Lexus. My car was done in a timely manner, and he quickly advised me the recommendations. Always a great experience at Tustin Lexus. More
by Kathleen Ricks
