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Tustin Lexus

Tustin, CA

Overview
Reviews
4.9
1,010 Reviews
Call Dealership (714) 544-4800
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,010 reviews

May 26, 2023

I was greeted and guided throughout the whole process with ease. This is one of the best Lexus Dealership service experience! Thank you Tustin Lexus! More

by Davdkeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons Service Consultant
Report | Print
May 30, 2023 -

Tustin Lexus responded

It's our pleasure, David! Thank you for stopping by and for taking the time to share this great review. We hope all is well and we hope to work together again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
March 27, 2023

We recently purchased a Lexus 300H with the help of the sales person Mr. Keith Imoto. He provided valuable infos and assistance for us to decide this model is the right model we needed, and to get this car More

by Jautang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith imoto
Report | Print
May 12, 2023 -

Tustin Lexus responded

Thank you for your stellar rating, Jautang. It's wonderful to hear Keith went above and beyond to ensure you found an excellent vehicle and that all of your questions were answered. Congratulations on your new ride & welcome to the family! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
March 19, 2023

Mr. Keith Imoto from Tustin Lexus did an outstanding job by getting me my 2023 IS 350 F- Sport! He is extremely knowledgeable, patient and a pleasure to work with. His kindness even at the close of my sal More

by Car buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Imoto
Report | Print
May 12, 2023 -

Tustin Lexus responded

Congratulations on your new IS 350 FSport! We're proud of Keith and our team for ensuring a wonderful experience. We hope you're loving your new ride, and welcome to the Tustin Lexus Family! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
March 14, 2023

Nick is always helpful and makes dealing with service visits so easy! Thank you so much, Nick! More

by jenee.sanfilippo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Nehrir
Report | Print
May 12, 2023 -

Tustin Lexus responded

Thank you for trusting us with your vehicle, Jenee! It's wonderful to hear Nick always ensures you're properly cared for. We look forward to providing you with 5-star service again soon. Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
March 14, 2023

James is very helpful in guiding me through the selection of tires. Great service from James! More

by Xiaowu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
May 12, 2023 -

Tustin Lexus responded

Thank you for your stars, Xiaowu! It's great to hear James delivered a quality experience. We hope the tires worked out great & if you have any further questions or concerns, don't hesitate to reach out! We're here to help! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
March 11, 2023

Great service from the dealership and from Keith. Would go there again for future visits. Highly recommend this place. More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Imoto
Report | Print
Helpful
March 09, 2023

Everything was modern and the service was very fast. All the pricing was very upfront. More

by rito1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Mar 09, 2023 -

Tustin Lexus responded

Thank you, Rito! We're so glad you enjoyed your visit. We look forward to taking care of you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
March 09, 2023

Evan is very nice and professional. Coffee is wonderful in the waiting room. On time service. More

by BK
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Mar 10, 2023 -

Tustin Lexus responded

Thank you for sharing your awesome rating, BK! We hope to provide you with another excellent visit soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
March 08, 2023

Excellent service and prompt communication throughout scheduled service. Rick Massucci was friendly and polite. I would highly recommend him and their service team. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Mar 09, 2023 -

Tustin Lexus responded

Thank you for your stars and recommendation, Robert! It's great to hear Rick delivered the quality service you were looking for. We can't wait to provide you with another excellent visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
March 08, 2023

Excellent customer service and communication provided by James Simmons. The service department is always friendly, efficient and helpful. More

by Kevin
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Mar 09, 2023 -

Tustin Lexus responded

Welcome back, Kevin, and thank you for choosing Tustin Lexus! We're happy to hear James delivered a 5-star service visit. We look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
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