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Tustin Lexus

Tustin, CA

4.9
1,008 Reviews

45 Auto Center Dr

Tustin, CA

92782

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Showing 1,008 reviews

May 28, 2023

Personal are considerate and respectful to all owners. Revised work space that is open and pleasant when waiting for completion of the service. More

by Gjhartmann
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
May 31, 2023 -

Tustin Lexus responded

It's a pleasure to see that you enjoy both our facility and the level of service we provide. We hope your Lexus is treating you well and we hope to serve you again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 31, 2023 -

Gjhartmann responded

Tustin Lexus has always provided great service. Janet and I have been talking our Lexus to you for over 18 years. Regards George Hartmann

May 27, 2023

I’m on my third vehicle and have always had good experiences during the purchase process and afterwards with service. More

by LB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
May 31, 2023 -

Tustin Lexus responded

LB, Thank you so much for your loyalty to us here. We're lucky to have you as part of our Tustin Lexus Family and we look forward to continuing to take care of all your Lexus needs for many years to come. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 27, 2023

As a longtime Lexus owner I enjoy the reliably excellent service and expect to continue to use this dealership. More

by stredler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
my employee not listed
May 31, 2023 -

Tustin Lexus responded

We appreciate this 5-star review and the opportunity to earn your business. Should you ever need anything, please don't hesitate to let us know. We're here to help. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 27, 2023

I really liked the way they treat customers. Sevice department also do a great job. More

by SN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard kim
May 31, 2023 -

Tustin Lexus responded

We take pride in providing quality service and we're happy to see you've received just that. Thanks for taking the time to share this and we hope to see you around the dealership again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 27, 2023

Very clean, professional dealership with upgraded waiting area, staus board of your vechicles progress through the service appointment. My interactions with Nick the service associate have gone extremely wel More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
May 31, 2023 -

Tustin Lexus responded

Hi Annette, Nick's a great asset to us here and it's no surprise to see he provides you with the 5-star service that you deserve. We'll be sure to share this positive feedback with him and we're looking forward to seeing you at your next visit. Hope all is well. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 26, 2023

Exceptional customer service at Tustin Lexus every visit! Customer service from Evan N and Nick N, service advisor, is truly amazing! Will absolutely continue having my vehicle serviced at Tustin Lexus and More

by bret_banderas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisors Evan N and Nick N, Jeremy Harris
May 31, 2023 -

Tustin Lexus responded

Bret, It's a team effort here and we're so happy to see our team takes great care of you and your Lexus. Thanks for being part of the family and we look forward to serving you, your friends, and your family in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 26, 2023

I’ve been coming here for a few years now and it’s still the best service and people are nice More

by Campos.art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
May 30, 2023 -

Tustin Lexus responded

Thanks so much for your loyalty to us here. We're lucky to have you as a member of the family and we look forward to continuing to take care of all your Lexus needs for years to come. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 30, 2023 -

Campos.art responded

Thank you Tony for you kind words. You have a super team I’m lucky to be serviced by your team

May 26, 2023

Quick and easy with no hidden costs or shady sales pitch! Would definitely recommend to our friends and family! More

by RonSarahDLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kim
May 30, 2023 -

Tustin Lexus responded

We're very happy to see our team was transparent and you drove home satisfied. Welcome to our Tustin Lexus Family and we can't wait to work with you, your friends, and your family in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 26, 2023

I was greeted and guided throughout the whole process with ease. This is one of the best Lexus Dealership service experience! Thank you Tustin Lexus! More

by Davdkeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons Service Consultant
May 30, 2023 -

Tustin Lexus responded

It's our pleasure, David! Thank you for stopping by and for taking the time to share this great review. We hope all is well and we hope to work together again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 27, 2023

We recently purchased a Lexus 300H with the help of the sales person Mr. Keith Imoto. He provided valuable infos and assistance for us to decide this model is the right model we needed, and to get this car More

by Jautang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith imoto
May 12, 2023 -

Tustin Lexus responded

Thank you for your stellar rating, Jautang. It's wonderful to hear Keith went above and beyond to ensure you found an excellent vehicle and that all of your questions were answered. Congratulations on your new ride & welcome to the family! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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