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Tustin Lexus

Tustin, CA

4.9
1,008 Reviews

45 Auto Center Dr

Tustin, CA

92782

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Showing 1,008 reviews

June 20, 2023

James was such a pleasure to work with. He was very professional and courteous, and went above and beyond in every aspect with his service! More

by Cmcho0830
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Simmons
Jun 22, 2023 -

Tustin Lexus responded

We love to hear your service visit with James went seamlessly! Thank you for being a valued member of the family! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 17, 2023

This dealership had a large selection of new Lexus cars. Our salesperson, Joe, was easy to work with and did a great job. More

by jeffers.greys
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe in Sales and Ryan in Service; Both were outstanding.
Jun 20, 2023 -

Tustin Lexus responded

We're very pleased to read this and see that Joe provided you with an excellent visit. We appreciate your positive feedback and we hope to provide you with this same great service soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 17, 2023

Excellent service from Mr. Simmons. He took care of everything needed to get my car back up and running. I highly recommend Tustin Lexus! More

by Ferdinand.lim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
Jun 20, 2023 -

Tustin Lexus responded

We understand that your time is valuable, which is why we're happy to see you received prompt and quality service. Thanks for choosing us here for your service needs and we can't wait to see you at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 15, 2023

Dereck is the best service/ maintenance specialist in your dealership. Excellent customer service he doesn’t push you on anything about your service . I would go back & refer family & friends here mainly More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jun 20, 2023 -

Tustin Lexus responded

Hi Pam, We're here to help and happy to see that Dereck was accommodating and delivered great service. We hope your Lexus is running like new again and we look forward to seeing you here at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 14, 2023

Great service as usual. Working with them as been easy. Request James Simmons if you can! More

by Sookasum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
Jun 15, 2023 -

Tustin Lexus responded

We appreciate your stellar rating & recommendation! We're so lucky to have James on our team and thrilled to hear your visit went seamlessly. We look forward to caring for your future auto needs! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 14, 2023

Always great service I choose Tustin over a closer dealership because of my past experience More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Jun 15, 2023 -

Tustin Lexus responded

Thank you for choosing us, Maria! We're so pleased to see you're always taken care of here. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 09, 2023

Derek is always fantastic to work with. Great communication and timing. Goes above and beyond customer service. More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jun 13, 2023 -

Tustin Lexus responded

We love to hear your service visit went seamlessly, Tee! Thank you for being a valued member of the family! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 08, 2023

They were prompt in looking at my problem, “check engine” light. They found the problem and were able to fix within a day, as I needed to leave town and get home. More

by ktmorishta
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James W Simmons
Jun 09, 2023 -

Tustin Lexus responded

We're happy to see we were able to diagnose and resolve this issue. We hope you had a safe drive home and we appreciate you sharing your experience here. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 08, 2023

All aspects of my service were outstanding! Special thanks to the service manager, George; the service advisor, Derek; the service tech, Oscar! Looking forward to my next service in six m More

by henryvillanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jun 09, 2023 -

Tustin Lexus responded

Hi Henry, It's a team effort here and we're so happy to see that our service team provided you with the 5-star service that you deserved. Thank you so much for taking the time to share this and we'll see you here in six months! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Jun 09, 2023 -

henryvillanueva responded

Thank you for verifying that all aspects of my service were outstanding and that all ratings were five star for the service manager, George; the service advisor, Derek; and the service tech, Oscar! Looking forward to my next service in six months! Thank you, Henry Villanueva

June 07, 2023

Could not have had more professional and courteous service. Completely covered everything to be done and the pricing - no surprises. Kept me informed and when needed a loaner car was available imme More

by JAFJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
Jun 07, 2023 -

Tustin Lexus responded

We work hard to provide the best service possible and we're happy to see James did just that. Thank you for choosing us here for your Lexus needs and we hope to work together again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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