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Tustin Lexus

Tustin, CA

Overview
Reviews
4.9
1,008 Reviews
Call Dealership (714) 544-4800
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,008 reviews

July 01, 2023

Great service from Andy Tran. The purchasing process was very quick and painless. The only hiccup was that there is no spare tire in the car and I felt I should have been directed More

by Carol D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Tran
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Jul 03, 2023 -

Tustin Lexus responded

Carol, We're happy that you had a quality car-buying experience. Please don't hesitate to reach out to Andy or me and we'd be happy to assist in letting you know how to acquire a spare tire through Lexus. Thank you. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 30, 2023

Excellent service and good personnel. Service rep was very helpful. Would recommend to my friends and family. More

by dritter_1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick
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Jul 01, 2023 -

Tustin Lexus responded

We're so proud of our team for delivering the quality service you were looking for! Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 30, 2023

Trevor and Paymon were so helpful and made everything extremely easy with my new car! More

by lornaregina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paymon, Trevor Castle
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Jul 05, 2023 -

Tustin Lexus responded

Congratulations on your new ride, Lorna! We're so proud of Trevor & Paymon for delivering an excellent shopping experience. Welcome to the family! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 30, 2023

Prompt Service and accommodating. Service advisors are really hospitable and helpful. The also do car wash which is a plus for any dealership. Would not go to any dealership for servi More

by alejodado
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Jul 05, 2023 -

Tustin Lexus responded

Thank you! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 29, 2023

Excellent facilities, pleasant staff and very professional and efficient. Personalized and attentive service, includes loaner car instead of having to wait around. More

by J.aljure
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Jul 01, 2023 -

Tustin Lexus responded

We appreciate your stellar rating! We strive to deliver quality service and we're so proud of our team for taking care of you. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 29, 2023

Great staff. Easy scheduling. Listened to my needs and did not try to force extra servicing for vehicle. More

by Namescreen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Jul 01, 2023 -

Tustin Lexus responded

Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 27, 2023

Mr. James Simmons helped me processed lease end pre-inspection in a timely manner and with professional service. More

by Konetek
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Jul 01, 2023 -

Tustin Lexus responded

Thank you for sharing your rating, Konetek! We're happy to hear James made your experience go smoothly. Please don't hesitate to reach out if there's anything else we can assist with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 27, 2023

Always awesome car care. I will always recommend Tustin Lexus. Thank you George Glover and team Tustin Lexu More

by hidesertpicklepickle
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Glover
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Jul 01, 2023 -

Tustin Lexus responded

Thank you for being a valued member of the family! We look forward to delivering another stellar visit soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 27, 2023

Efficient and helpful personnel Comfortable lounge for waiting Need more snacks while waiting for the car More

by marwa.sidani
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Jul 01, 2023 -

Tustin Lexus responded

We appreciate your stars & feedback, Marwa! We're so pleased to see you enjoyed your visit and look forward to delivering quality service again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Helpful
June 24, 2023

Paul was really helpful in assessing the problem with my car. He even opted for a drive with a tech. Will definitely work with him again. More

by jvaleros1994
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Kim
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Jun 27, 2023 -

Tustin Lexus responded

We're happy to see Paul and our team worked hard to diagnose and resolve the issue with your car. We hope you had a safe drive home and we appreciate you sharing your experience here. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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