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Tustin Lexus

Tustin, CA

4.9
1,007 Reviews

45 Auto Center Dr

Tustin, CA

92782

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Showing 1,007 reviews

July 12, 2023

Tustin Lexus service is exceptional as always! Rick Massucci provides excellent professional and personalized service. I won’t take my old RXs anywhere else! More

by Loneil2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jul 12, 2023 -

Tustin Lexus responded

We appreciate your stellar rating! We strive to deliver quality service and we're so proud of Rick & our team for always taking care of you. We hope your Lexus is running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 11, 2023

Keith Imoto in Sales is a class act, as is finance manager Paymon Marandi. They were both businesslike and friendly throughout the process. More

by MFLANNERY5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Imoto
Jul 12, 2023 -

Tustin Lexus responded

Congratulations on your new ride! We're so proud of Keith & Paymon for delivering an excellent shopping experience. Welcome to the family! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 11, 2023

The person who helped was kind and made sure our car was done the same day More

by Yoonjinam90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Jul 12, 2023 -

Tustin Lexus responded

We appreciate your stellar rating! We strive to deliver quality service and we're so proud of our team for taking care of you. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 11, 2023

Outstanding service by Brando. Always takes of me. Location is excellent. Service is the best. More

by Yangbon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
Jul 11, 2023 -

Tustin Lexus responded

We're so proud of Brando & our team for always delivering the quality service you're looking for! Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 08, 2023

Evan Nguyen was really knowledgeable and helpful. I was able to get my service done quickly and easily. More

by tony__trinh
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Jul 11, 2023 -

Tustin Lexus responded

We appreciate your stars & feedback, Tony! We're so pleased to see you enjoyed your visit and look forward to delivering quality service again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 06, 2023

Rick Massucci is the main reason I service and maintain my SUV at Tustin Lexus. He is very professional and kind. More

by ginio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jul 07, 2023 -

Tustin Lexus responded

We appreciate your stellar rating, ginio! We strive to deliver quality service and we're so proud of Rick & our team for always taking care of you. We hope your Lexus is running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 06, 2023

Great service as always with Derek, he was able to complete the service on my vehicle prior to the holiday weekend and provided me with an awesome new loaner vehicle to drive for the day. Highly recom More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jul 06, 2023 -

Tustin Lexus responded

Thank you for sharing your rating, Tee! We're happy to hear Derek made your service experience go smoothly. Please don't hesitate to reach out if there's anything else we can assist with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 03, 2023

Service agent did a great job of explaining the maintenance service and cost. Also he kept me informed as to when the car would be done so I could plan the pick up. More

by Hhuynh001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Jul 05, 2023 -

Tustin Lexus responded

Hhuynh001, we strive to deliver quality service and we're so proud of Evan & our team for taking care of you. We hope your car is running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 02, 2023

I have always been very pleased with my experience with this dealership, both the sales and service department. More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Urasaki
Jul 05, 2023 -

Tustin Lexus responded

Welcome back and thank you for your stars, B! Our main goal is to deliver quality service and we're so glad you always enjoy your visits with us. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 01, 2023

Great service from Andy Tran. The purchasing process was very quick and painless. The only hiccup was that there is no spare tire in the car and I felt I should have been directed More

by Carol D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Tran
Jul 03, 2023 -

Tustin Lexus responded

Carol, We're happy that you had a quality car-buying experience. Please don't hesitate to reach out to Andy or me and we'd be happy to assist in letting you know how to acquire a spare tire through Lexus. Thank you. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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