Back

Tustin Lexus

Tustin, CA

4.9
1,007 Reviews

45 Auto Center Dr

Tustin, CA

92782

Directions

By Type

Showing 1,007 reviews

July 21, 2023

Awesome! Very professional, always gets me in right away. My car is new so I have only been in a few times! Thank you!! More

by thesedgewicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jul 25, 2023 -

Tustin Lexus responded

Welcome back and thank you for choosing us! We're proud of our team for always delivering a seamless experience. Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 20, 2023

Easy/ quick to make an appointment. Great/ friendly service by Mr. Evan Nguyen, Service Advisor. He explained clearly any questions those relate with my Lexus RX350. Will be back as More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Jul 20, 2023 -

Tustin Lexus responded

Thank you, Kim! We strive to deliver quality service and we're so proud of Evan for taking care of you. We look forward to providing you with another 5-star visit soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 20, 2023

Enjoyed lounge with amenities. Service writer was accommodating and friendly. Maintenance service prompt with car wash as well. More

by Sally Chun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Ngyuen
Jul 21, 2023 -

Tustin Lexus responded

Sally, thank you for your stars! We are pleased to hear you enjoyed your recent service visit & we can't wait to deliver another 5-star visit soon! Take care. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 20, 2023

Service was done on time and the rides to and from home were provided. whole process was smooth and easy. More

by 8853hp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Jul 20, 2023 -

Tustin Lexus responded

We love to hear it! Thank you for sharing your awesome rating! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 19, 2023

Efficient, knowledgeable and firefly staff. I had to pick up my second smart key for my new SUV. It went very quickly. Phone/information manager was most helpful in getting me to the right pers More

by Pwheless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jul 19, 2023 -

Tustin Lexus responded

Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 18, 2023

Tustin Lexus: Always professional knowledgeable proactive and willing to work with you.. Service is good. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jul 19, 2023 -

Tustin Lexus responded

We strive to deliver quality service and are so proud of our team for caring for you, Jane. Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 18, 2023

We have been using Tustin Lexus Lexus for a number of years. Derek Kincebach is an outstanding service representative. He takes very good care of us whenever we have visited. truly an asset to the organi More

by rgulati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jul 19, 2023 -

Tustin Lexus responded

Thank you for choosing us these last few years! It's wonderful to hear Derek always ensures you leave a happy customer. Until enxt time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 15, 2023

We have always had the very best service from Tustin Lexus. On this visit James Simmons was the consultant who assisted us. He was extremely friendly and efficient. True to his estimate, our car was s More

by Dandcway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons, Iman Azimi, Rick Massucci, Derek Kincebach
Jul 18, 2023 -

Tustin Lexus responded

Customer satisfaction is important to us & it's wonderful to hear our team always takes care of you. Thank you for this 5-star rating, we look forward to working together again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 15, 2023

Always kind and informative. I usually wait while the maintenance is being done. The waiting area is clean and roomy. My reps have always been good about keeping me informed of t More

by Ducky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jul 18, 2023 -

Tustin Lexus responded

Thank you, Ducky! We love to hear your service visits always go seamlessly. We look forward to delivering another 5-star visit soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 14, 2023

I like the service and the loaner Nick and technician give me a very good servive, thank you. More

by Olgaynb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 18, 2023 -

Tustin Lexus responded

We're so lucky to have Nick on our team, and we look forward to continuing to deliver the quality service you deserve and keep your Lexus running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

...
21
...