Tustin Lexus

Great staff, accommodating, welcoming, great ambiance, clean and organize. All staff are friendly and respectful. They always smiling to every customers clean and organize. All staff are friendly and respectful. They always smiling to every customers More

The service was done by the promised time, and the service advisor Dennis was excellent to work with. service advisor Dennis was excellent to work with. More

Savannah & Colin helped me getting the Lexus I wanted. They both were helpful & understanding, great customer service. Paymon assisted me with the financial paperwork. His a funny guy. I hadn't laughed so They both were helpful & understanding, great customer service. Paymon assisted me with the financial paperwork. His a funny guy. I hadn't laughed so much in awhile. I purchased a 350 ES. My 2025 goal was accomplished. I'm extremely happy. Thanks Tustin Lexus. More

great communication, they answer all questions and concerns…make you feel welcome and comfortable purchasing vehicle. Highly recommended. concerns…make you feel welcome and comfortable purchasing vehicle. Highly recommended. More

Salesman Jonathan Yiao smoothly guided me thru the whole process of car purchase and got me a good deal. Patrick at finance desk has been very thorough and helpful in final paperwork. During period of my c process of car purchase and got me a good deal. Patrick at finance desk has been very thorough and helpful in final paperwork. During period of my car search on line, only this dealership has offered a real deal of car available in stock. I only spent nearly a half day at just one stop to bring home a nice car. Thank you. More

Friendly, pleasant, efficient employees, clean facility. Appreciated the attention to detail on my car for all the things that needed to be looked at. Appreciated the attention to detail on my car for all the things that needed to be looked at. More

Great customer service, prepared, and easy to work with. We wanted a quick and easy buying experience and they provided that. We wanted a quick and easy buying experience and they provided that. More

Steve was extremely kind and helpful for my service. He was quick to assist me and get the loaner that I needed. He also replied fairly quickly to any texts I sent asking for updates and was honest abou He was quick to assist me and get the loaner that I needed. He also replied fairly quickly to any texts I sent asking for updates and was honest about the status of my car. After a bad experience with the service at Newport Lexus, I’ll definitely only be coming to Tustin now especially with Steve! More

I greatly appreciate my car service advisor, Mr. Palacio at the Tustin Lexus Serice Center. He's kind and always willing to assist with any questions and/or concerns I have regarding the services o Palacio at the Tustin Lexus Serice Center. He's kind and always willing to assist with any questions and/or concerns I have regarding the services on my car! I highly recommend Mr. Palacio at the Tustin Lexus Service Center 👍 More

Alex was great! He tried to give as much discount as he could. My only thing I didn’t like was how much everything cost. Tires were a lot and I could got them done c He tried to give as much discount as he could. My only thing I didn’t like was how much everything cost. Tires were a lot and I could got them done cheaper at Costco. I’m trying to take care of this on a fixed income. I don’t want to sell the car, my husband got it for me before he passed away. I can’t afford this. Hopefully next it won’t cost as much. More