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Tustin Lexus
Tustin, CA
1,210 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,210 reviews
November 17, 2024
I always get great service that is friendly, professional, and on time! I never feel pressured to make decisions on services and there’s always someone there to walk me through my questions. professional, and on time! I never feel pressured to make decisions on services and there’s always someone there to walk me through my questions. More
by kimurajk
Employees Worked With
Steve Rivera
November 15, 2024
This dealership is well staffed with knowledgable and courteous employees. The dealership does not appear to understaff technicians and advisors. courteous employees. The dealership does not appear to understaff technicians and advisors. More
by Dickkatao
Employees Worked With
Steve Rivera
November 14, 2024
Very accommodating to my situation and specific needs. Not difficult to book a service appointment last minute. Communication outstanding. Lots of updates and explanations. Fast turnaround. Not difficult to book a service appointment last minute. Communication outstanding. Lots of updates and explanations. Fast turnaround. More
by Theta Lady
Employees Worked With
Nick Nehrir
November 13, 2024
Great communication throughout my service done here and Tustin Lexus! Evan provided my services and was transparent throughout the entire process. Thanks! Tustin Lexus! Evan provided my services and was transparent throughout the entire process. Thanks! More
by Lexusrx350
Employees Worked With
Evan
November 13, 2024
Friendly and knowledgeable staff, right on target with each request and extremely helpful with details each request and extremely helpful with details More
by skipoc
Employees Worked With
November 13, 2024
Bring my car to Tustin Lexus has always been a good experience. Daniel was my Service Representative today. Daniel kept me abreast and informed from the start to the completion of my car’s servicing. experience. Daniel was my Service Representative today. Daniel kept me abreast and informed from the start to the completion of my car’s servicing. More
by gillamsk
Employees Worked With
Daniel Kim
November 12, 2024
Not only did Tustin Lexus have the GX 550 Overtrail that I wanted (in transit), but they were able to get it to me in less than a week from time of deposit when other dealers were telling me I’d have to wai I wanted (in transit), but they were able to get it to me in less than a week from time of deposit when other dealers were telling me I’d have to wait 4-6 months. My sales person Abel was friendly and made the buying experience a very pleasant one. More
by Brian H.
Employees Worked With
Abel Ou
November 12, 2024
Very customer focused. Rick has supported my car maintenance for years!! Thank you very much Rick! Rick has supported my car maintenance for years!! Thank you very much Rick! More
by Ldub
Employees Worked With
November 11, 2024
My car is running great after my oil change. I went to the dealer because they wash your car after the service, but the scheduler talked me out of it because they were so busy. Im only a little I went to the dealer because they wash your car after the service, but the scheduler talked me out of it because they were so busy. Im only a little bummed out about it. Luckily one of the sales persons was so kind and helpful with information I needed while I was waiting- since it was my first visit. But, I don’t know if I will come back. More
by Sydney Patten
