Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,266 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Contact Dealership
View Awards

45 Auto Center Dr

Tustin, CA

92782

Directions

By Type

Showing 1,266 reviews

August 31, 2024

excellent customer service and smooth process， plus good pricing and i will definitely come back for my new cars More

by Qiang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Urasaki
Report | Print
Sep 05, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 31, 2024

Everyone at this dealership was very nice. Eddy helped us out and he was great and patient and very informative about cars. I recommended this dealer ship to everyone! More

by Samb10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy
Report | Print
Sep 05, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

August 31, 2024

Excellent service and good communication and coordination via texts. Polite and no Pressure. Expedited service More

by fishy03.zebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Sep 06, 2024 -

Tustin Lexus responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 30, 2024

Excellent customer service and good environment . sell person Andrew Kim is super nice a d helpful More

by susans168
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kim
Report | Print
Aug 31, 2024 -

Tustin Lexus responded

Hi, we're happy you found Andrew to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2024

My service manager was very courteous and helpful. I felt well taken care of and will ask for him the next time. More

by Pattilou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Sep 02, 2024 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2024

Service folks both knowledgeable and courteous. The dealership is clean and welcoming with employees seemly happy with their roles. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Aug 31, 2024 -

Tustin Lexus responded

Hi Larry, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2024

We have had great service at Tustin Lexus, it is always friendly, prompt and efficient More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Aug 29, 2024 -

Tustin Lexus responded

Hi Cathy, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2024

Fast to make appointment ,Very good service and prfessional polite service manager. I like this dealership More

by jiunnhuang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis palacio
Report | Print
Aug 31, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 27, 2024

My service advisor, Rick Massuci, is perfect. When I call for Service, he make sure to let me know what would be an optimum time to bring my car or I have it towed he will make sure that there i More

by morahrobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Aug 29, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2024

Always get great service from Tustin Lexus. Evan Nguyen was professional and easy to work with. More

by jimbo344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyá»…n
Report | Print
Aug 31, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience with Evan Nguyen! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...
17
18
19
...
127