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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,266 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,266 reviews

September 05, 2024

Great customer service by everyone that helped to answer my questions but the best was Dennis! He was friendly, knowledgeable, and didnt hesitate to help us with quick, fast and professional service! Thank More

by LittleTiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Tustin Lexus
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Sep 07, 2024 -

Tustin Lexus responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Derek KINCEBACH and his service always provide me with exceptional customer service each and every time I visit Tustin Lexus. Kudos to Derek and his TEAM!!! More

by rfred333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Lawson in Finance, Derek Kincebach
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Sep 07, 2024 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2024

I very happy today with second service ,will come back for more in the future More

by khangca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge buenrostro
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Sep 06, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

September 04, 2024

Sales person Alex Mattes was amazing from start to finish. He was professional, answered my questions through texts or calls in a very timely manner, went above and beyond when I asked for pictures of More

by Rich S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Mattes
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Sep 06, 2024 -

Tustin Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2024

Clean and welcoming environment. Dealer have verity of new vehicle model that I am looking for. More

by Kdmeas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Ou
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Sep 06, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 03, 2024

Great Price and Great deal, Will definitely come back for next time when I have to purchase More

by Cchoi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savannah Ruelas
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Sep 06, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 03, 2024

Great customer service, cleanliness, acknowledged, friendly, will continue the service at this location, and refer family More

by Tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Rick Massucci, Derek Kincebach
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Sep 06, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

September 02, 2024

The service is good and fast and friendly, and there is never pressure to do more work than is needed. More

by anais610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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Sep 06, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

September 01, 2024

Very courteous, and very efficient Randall Clara was very clean and nice and when I received my car back extremely clean More

by Candy.Turk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Sep 06, 2024 -

Tustin Lexus responded

Hi, thanks for your praise and kind comments about Randall. Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2024

We arranged for a car to purchase and after settling on the price and terms we went home to clean out our trade in to return to get the car the next day. On the way they said the car had been sold but if w More

by jmaga55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K’lee Gordon, Cherie Spaccini
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Sep 05, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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