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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,265 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,265 reviews

October 11, 2024

This is good service dealer. The staff is polite and quick. I like it very much More

by Thong mai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Placio
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Oct 13, 2024 -

Tustin Lexus responded

Hi Thong, thank you so much for your positive comments about Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Jorge was very friendly and kept me updated on the status of my repair. Very nice loaner car. Professional and attentive staff. More

by CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Buenrostro
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Oct 13, 2024 -

Tustin Lexus responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Eddie Nawabi was amazing in helping us and in finding exactly what we needed. Would highly recommend to anyone! More

by Castilloalix99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Nawabi
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Oct 13, 2024 -

Tustin Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 10, 2024

Very friendly staff and Abel Ou was the best. The dealership was very clean too. Would recommend. More

by anhtin70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Ou
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Oct 13, 2024 -

Tustin Lexus responded

Hi, thanks for your praise and kind comments about Abel. Thanks again for the recommendation, and have an amazing day!

October 10, 2024

Once again, Fantastic customer service from Nick, my service advisor. Nick never seems to let me down. Great communication skills (phone/text). Has good attention to detail on recommendations. More

by bret_banderas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick N.
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Oct 13, 2024 -

Tustin Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 08, 2024

Great, clean and extremely professional dealership. My service advisor Steve was excellent, prompt and great people skills. Highly recommend them to all. More

by sydale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera in service
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Oct 12, 2024 -

Tustin Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2024

Great, attentive, courteous service from the minute I arrived for my first 1:00appt for maintenance on my (used) NEW Lexus. Steve Rivera took care of all my questions & assisted me seamlessly! I felt a More

by Perlita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera, Service Advisor
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Oct 12, 2024 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We do hope we can be of assistance in the future. Take care!

October 05, 2024

All good. Good communication, quick and easy check in. Extra work needed was clear. Only negative issue was had to wait 30 minutes to get car washed. It was a More

by Timparsel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
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Oct 12, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (714) 368-3200 so we can assist you further.

October 04, 2024

Internet shopping was very easy. No haggle pricing is why I chose this dealership instead of others. More

by blinture
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Yiao
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Oct 06, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 04, 2024

If you want fair prices and honest employees, this is the place to bring your Lexus. Incredibly friendly and knowledgeable service tech Evan took care of me and my car. I have a Lexus dealership 5min away ca More

by Erick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Oct 12, 2024 -

Tustin Lexus responded

Hello Erick, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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