Tustin Lexus

Proper treatment gets you loyal customers! I leased my GS350 last December. I had no intention of getting a Lexus, to me then, a Toyota with leather, being a German car fan. I went in JUST t I leased my GS350 last December. I had no intention of getting a Lexus, to me then, a Toyota with leather, being a German car fan. I went in JUST to look and see what they had. Patrick was new at the time but had the right ingredients to be a proper salesman and not an annoying, know-it-all like some of these people out there today. My decision for the purchase was mainly due to me being treated properly AND efficiently by Patrick and his manager Bradley. I have bought many cars in the past and actually owned a dealership so I applaud the service I got from these folks. Wouldn't hesitate to do business with again and am currently looking to lease another Lexus in December! More

Great Customer Service Department Derek Kincebach is a great service rep. He got to my car when I arrived and helped with getting me the different options of what I could do. He ordere Derek Kincebach is a great service rep. He got to my car when I arrived and helped with getting me the different options of what I could do. He ordered a van that gave me a ride home so I wouldn't have to wait. As soon as the work was done, he called to let me know. When I arrived to pick up my car, he was not at his desk. As I was leaving he apologized for not seeing me when I got there. Overall the service department is very good at Tustin Lexus. This is why I take my car there for service rather than somewhere else. In addition, my car is always washed when I pick it up. More

Understood my needs and desires and great pricing This dealership was easy to work with to get the car I wanted at the price I wanted. No hard selling and did not try to sell me extras that I was not This dealership was easy to work with to get the car I wanted at the price I wanted. No hard selling and did not try to sell me extras that I was not interested in buying. Quick and painless. Moussa wes easy to work with and the manager (Whitey) understood want I wanted and got me a price I believe was fair. More

We just bought a new Lexus IS 350 from Tustin Lexus and it was a great experience. The price was far better than other dealers which gave us offers. The negotiation process did not takes too long before w it was a great experience. The price was far better than other dealers which gave us offers. The negotiation process did not takes too long before we were able to agreed on a reasonable price. The facility is nice and clean and there is a fairly large amount of inventory of various models/colors. LEO SUBROTO from the internet sales department worked with us from beginning to end and was very detailed in making sure we were happy with our purchase and explained everything about the car very thoroughly before we drove off the lot. I would recommend this dealership to anyone looking to buy a Lexus. More

Leo was very helpful. I did a lot of the work via email. They were very considerate of my time and schedule. They gave me a great deal on the vehicle I purchased and a good deal on my trade in. I have no is They were very considerate of my time and schedule. They gave me a great deal on the vehicle I purchased and a good deal on my trade in. I have no issue with how they treated me, especially as being a female and buying the vehicle on my own. I ended up financing the car with them despite having otjer financing already set up. I highly recommend. More

Steve was a great sales person. Easy sales process. Did not feel pressured and made buying a car so simple. Best price for a Lexus not feel pressured and made buying a car so simple. Best price for a Lexus More

I have a very good experience with Ptere Chan when I lease a new Lexus RX 350 about one week ago. I would say about him: Excellent service, excellent knowledge. Will recommend to my friends. Thank you v lease a new Lexus RX 350 about one week ago. I would say about him: Excellent service, excellent knowledge. Will recommend to my friends. Thank you very much. More