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Tustin Lexus
Tustin, CA
1,330 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,330 reviews
March 12, 2025
Very rude - behavior of sales person and the sales director is either you take it or leave it attitude The sale was with full down payment still the sales person insisted in checking credit score on director is either you take it or leave it attitude The sale was with full down payment still the sales person insisted in checking credit score on me The sales person did not explain the process for a lease buy out process. We were just waiting for 3 hrs for a simple procedure should have done in 30 minutes at any other dealer I will never ever visit this dealer in my lifetime again More
by vakunuri
Employees Worked With
Chad the sales person
March 11, 2025
Good purchase experience. They didn’t waste my time. Very satisfied overall. I’d like to thank my sales person Jonathan for his professional service. They didn’t waste my time. Very satisfied overall. I’d like to thank my sales person Jonathan for his professional service. More
by Whiteorchid33
March 11, 2025
We enjoyed the no-pressure attitude of the sales people. it was good to see the camaraderie of the staff come together to help each other out to make our experience positive and memorable. it was good to see the camaraderie of the staff come together to help each other out to make our experience positive and memorable. More
by Happy
Employees Worked With
I don’t recall meeting Ray. But Joseph Garcia was helpful, engaging, and provided levity to our time there. The financials went quickly except for a lengthy discussion on an extended warranty.
March 11, 2025
My service person was excellent. He explained me his recommendation and printed out the estimate. I wasn’t going to do it but since it was a no pressure recommendation I will now com He explained me his recommendation and printed out the estimate. I wasn’t going to do it but since it was a no pressure recommendation I will now come in about couple of weeks and will fix most of it. My car was ready in a very timely manner. More
by alitaherali62
Employees Worked With
