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Tustin Lexus

Tustin, CA

4.8
1,330 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,330 reviews

March 13, 2025

I have been taking my 08 GS 350 to Tustin Lexus from day one. I have experienced great & courteous service since the start. More

by rotsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massuchi
March 13, 2025

Everything went as promised. Service is consistently excellent, which is why I continue to return. More

by tlroberts61
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Great experience. Take my suv for maintenance and it was complete today Steve Rivera did fantastic job.. More

by kmaguirre1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steve Rivera
March 12, 2025

Very rude - behavior of sales person and the sales director is either you take it or leave it attitude The sale was with full down payment still the sales person insisted in checking credit score on More

by vakunuri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad the sales person
March 11, 2025

I have never received such good service in my entire life. Thank you Tustin Lexus and James. More

by olson.jim3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 11, 2025

Good purchase experience. They didn’t waste my time. Very satisfied overall. I’d like to thank my sales person Jonathan for his professional service. More

by Whiteorchid33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Yiao
March 11, 2025

We enjoyed the no-pressure attitude of the sales people. it was good to see the camaraderie of the staff come together to help each other out to make our experience positive and memorable. More

by Happy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t recall meeting Ray. But Joseph Garcia was helpful, engaging, and provided levity to our time there. The financials went quickly except for a lengthy discussion on an extended warranty.
March 11, 2025

My service person was excellent. He explained me his recommendation and printed out the estimate. I wasn’t going to do it but since it was a no pressure recommendation I will now com More

by alitaherali62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Very professional and organized. The staff made me feel welcomed and appreciated. Thank you alot More

by dupree_simmons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Moore
March 11, 2025

Excellent service explained every bit of the process the staff was amazing couldn’t be happier More

by Travis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert, Chad and Paymon
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