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Tustin Lexus
Tustin, CA
1,444 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,444 reviews
May 02, 2025
Excellent service, as expected from a quality Lexus dealership. I had a problem that needed immediate attention, was able to get in right away and have my problem attended to accurately and professiona dealership. I had a problem that needed immediate attention, was able to get in right away and have my problem attended to accurately and professionally. More
by Popo
Employees Worked With
Robert
May 02, 2025
I have purchased 2 Lexus from Tustin and I am sure I will purchase my next Lexus from them. There service is beyond excellent, fast, accurate, and reasonable. purchase my next Lexus from them. There service is beyond excellent, fast, accurate, and reasonable. More
by brownca
Employees Worked With
James Olson
May 01, 2025
Robert Melendez was friendly and professional keeping me updated as to when my car would be ready by following up with service and car wash. updated as to when my car would be ready by following up with service and car wash. More
by Linnkay22
Employees Worked With
Robert Melendez service consultant
May 01, 2025
Highly recommended dealership. Came to the dealership to purchase an ES350 after an agreement on the car price with Alex. Everything went smoothly and we are happy with the new car Came to the dealership to purchase an ES350 after an agreement on the car price with Alex. Everything went smoothly and we are happy with the new car. More
by Pphamusc
April 30, 2025
Just had a fantastic experience purchasing a vehicle at Tustin Lexus! The entire process was remarkably simple and stress-free. What truly stood out was how helpful everyone on the team was. A special than Tustin Lexus! The entire process was remarkably simple and stress-free. What truly stood out was how helpful everyone on the team was. A special thank you goes to Abel – his patience and dedication to ensuring we found the exact car we wanted were truly exceptional. Abel went above and beyond to assist us with both the vehicle itself and the pricing. He made sure we were completely satisfied with every aspect of the deal. We were able to get the car we were looking for at the price point we wanted within just two weeks, which was impressive. Even after the purchase, Abel followed up with us to ensure everything was going well. His commitment to customer satisfaction is truly commendable. If you're looking for a Lexus, I highly recommend Tustin Lexus and be sure to ask for Abel – you'll be in great hands! More
by Long Nguyen
April 30, 2025
Very nice dealership. Immaculate and very spacious! The coffee bar is to die for! The employees are nice too. Immaculate and very spacious! The coffee bar is to die for! The employees are nice too. More
by Gail
Employees Worked With
Danica, I forgot the finance guy's name. We were talking with some of the other sales people too.
