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Tustin Lexus

Tustin, CA

Overview
Employees
Reviews
Vehicles
4.8
1,625 Reviews
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,625 reviews

July 18, 2025

Paul(kim,Sungha) is very kind and made the experience comfortable. I highly recommend Paul for anyone. More

by kaka-kim
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim, Sungha
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July 18, 2025

Quick and very friendly. Was able to finish my car in a timely manner and was straight and to the point. More

by super51jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
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July 17, 2025

Fantastic quality service. The best and prompt. Communication is clear and timely. Supportive staff. Friendly More

by Kamy1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
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July 16, 2025

I had a great experience with the service center at Tustin Lexus; I received immediate help and didn't have to wait long at all. The staff were very professional and time-efficient. More

by katelyntngo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Jul 17, 2025 -

Tustin Lexus responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2025

The obvious customer priority orientation at Lexus is delightful. Tony was all about helping me be comfortable and well served. Thanks for a great experience. More

by BudR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Jul 17, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

July 15, 2025

The dealership is good but the Call Center for service appts was terrible. Had no knowledge of service issues, time for service needed and was on hold 4.5 minutes. Service people at dealership were great More

by BR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
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July 15, 2025

Always helpful and on top of everything. So happy that they are close to my home! More

by Meena
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Jul 16, 2025 -

Tustin Lexus responded

Hi Meena, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2025

I choice the Tustin Lexus after visited 4 stores in Orange County, because of very nice sales and manager in Tustin Lexus. More

by yanghaoqilin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel
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Jul 16, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2025

The rep and finance guy were the best! They were very service oriented. Alana was very thorough in all her explanations and her texts etc More

by Quinndawn7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alana
Report | Print
Jul 16, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2025

It's a great experience with your services and I will recommend it to everyone who I know and encourage them to contact the Tustin Lexus when they need More

by zuyiqian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Yoao
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Jul 16, 2025 -

Tustin Lexus responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

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