Tustin Hyundai

My service experience with OC Hyundai was for my first oil change and was very pleasant. Recently I was involved in a minor traffic accident with no bodily injuries, however the only damage was to my dri oil change and was very pleasant. Recently I was involved in a minor traffic accident with no bodily injuries, however the only damage was to my driver's side mirror. Martin Aguilar was extremely helpful and was able to provide me with a damage estimate within hours. He was very patient with me and answered all of my questions. The estimate provided by Martin was right in line with the estimate provided by both my insurance company and by the insurance company of the other driver. I also had a small burn on my back seat and inquired whether they could repair the burn or if he knew someone who could. Martin knew of someone who generally does interior work for OC Hyundai and he provided me with an estimate for the repair. I felt the estimate was very reasonable and both the side mirror repair and the interior cigarette burn work was completed within 1 day and I am completely satisfied with both my car and with the results of both repair jobs. More

Jon Murray was very helpful, courteous, friendly, and accomodating. The staff was also friendly and professional. My wife and had a very pleasant buying experience. The Costco sponsored Auto Program wi accomodating. The staff was also friendly and professional. My wife and had a very pleasant buying experience. The Costco sponsored Auto Program with the Special Hyundai Offer is another factor in our decision to purchase our 2010 Elantra. I really like the idea of having free scheduled maintenance even though it's only for 30,000 miles. This is great coupled with Hyundai's excellent warranty. More

It was not the first time I bought a car but it was the most pleasant. From the initial contact to the follow up in the service department it was smooth friendly and fair. The sales representative Jon Murp most pleasant. From the initial contact to the follow up in the service department it was smooth friendly and fair. The sales representative Jon Murphy took me on a test drive. He answered my questions honestly and sincerely. It was about the vehicle and the facts not the sales tactics. My contact with the fleet manager Steve was friendly and pleasant and gave me all the information I needed on a particular car. I had fair and friendly negotiations with finance manager Phil. The processing of the paperwork was smooth and friendly as well. I had a due bill for work to be done and all the way through the service department it felt that I was cared for as a customer. Overall it was a very good car buying experience. More

Trina in the service department is the best. She will go Trina in the service department is the best. She will go to the end of the earth to help you for any issues you are having with your car. I feel she Trina in the service department is the best. She will go to the end of the earth to help you for any issues you are having with your car. I feel she is an extremely valuable employee who should be manager on service since she seems to work the hardest there. More

This year I had to get my smog test done for my 1999 This year I had to get my smog test done for my 1999 Isuzu trooper. I had to get it done at the smog test only site. My car failed due to the chec This year I had to get my smog test done for my 1999 Isuzu trooper. I had to get it done at the smog test only site. My car failed due to the check engine light fault being on. The test only site where I went to get the test done sent me to a smog test mechanic to fix the problem. The mechanic there tried for three days and could not diagnose the problem. We changed various parts that he said it would fix the problem but the check engine light fault was still there. I decided to go to the dealer and braced myself for a very costly expense on top of what I had already spent trying to get my car fixed to pass the smog test. I called several dealers and the only dealer that had the capability to help me was OC HYUNDAI. I drove from Culver City to Santa Ana where OC HYUNDAI is located to get my check engine light fault checked out. I arrived at OC HYUNDAI and was greeted by Mark Rodelo in the service department and he was very professional. Mark Rodelo listened to my entire problem and gave me a quick quote to get the diagnostic test done. I left my car there at OC HYUNDAI and in less than 30 minutes I had an answer to my problem. The price was less than what I had expected and the service was done in a timely manner. I just passed my smog test with flying colors and what the other mechanics could not solve in three days, OC HYUNDAI solved in less than 3 hours. Going to OC HYUNDAI was worth the drive because it saved me from unnecessary replacement of parts and time. Thanks to all the staff that worked on my car and Specially Mark Rodelo for your great customer service and I think the OC HYUNDAI mechanic that fixed problem Henry Magnusson. Sicerly , Edison Andrade (=SATISFIED CUSTOMER=) More

Trina was AWESOME!!! She got me checked in very quickly and arranged for a shuttle to get me to work. She kept in constant contact with me all day to let me know the situation with my car. She had it com and arranged for a shuttle to get me to work. She kept in constant contact with me all day to let me know the situation with my car. She had it completed on the date and time that she had promised. My overall experience was phenomenal and I will be purchasing a new Elantra hopefully this year. My car is at 2003 and this is the first time that I really had to have any repairs done. Thanks everyone at hyundai..great team!!! More

Extremely pleased with the service this dealer provides. I have two Hyundais and have been to other dealers in Orange County for service- none compare to the quality and fairness in pricing for service. I r I have two Hyundais and have been to other dealers in Orange County for service- none compare to the quality and fairness in pricing for service. I recomend this dealer to all my friends who own Hyundais. More

My partner and I bought 2 Hyundais at this dealership. It is people like Mark that keep us coming back. There has been only 2 times that I did not get my car serviced at the dealership. Both times this "quic is people like Mark that keep us coming back. There has been only 2 times that I did not get my car serviced at the dealership. Both times this "quick job" tried to tell me there was something wrong with my car...(I learned my lesson...). I came to Mark and his team for a second opinion and come to find out my Hyundai is running great. Mark is a very honest person, and because of this we will keep coming back. In fact, we will be buying 2 more Hyundais and plan to come to this dealership because we know that we will be treated well. Thank you Mark. More

This was a terrific experience. They were not the usually pushy car dealerships that I have dealth with in the past. I wanted to test drive a car, which I did with Jesus and he did not pressure me a usually pushy car dealerships that I have dealth with in the past. I wanted to test drive a car, which I did with Jesus and he did not pressure me at all. So when I was ready to purchase 3 weeks later he was the first one I thought of. I picked out my car and they did not have the color I wanted, they made sure I had a loaner and got my new car in the color I wanted in under a week. I for sure will recommend them to everyone. Thank you for such great customer service and professionalism. More

I have been dealing with OC Hyundai for the past year when I bought my Santa Fe from Steve Cook. The sales experience and the service (with Mark Rodelo and Trina) have been very good. My first experience when I bought my Santa Fe from Steve Cook. The sales experience and the service (with Mark Rodelo and Trina) have been very good. My first experience with the company under the new ownership was even better than before. The place has been fixed up and the employees seem to be reenergised and optimistic about the change. It looks like the new owership is committed to making the dealership a good place to do business with. I will keep comming back. More