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Tuscaloosa Ford

Tuscaloosa, AL

4.8
268 Reviews
Tuscaloosa Ford is a New and Used Ford Dealer located in Tuscaloosa, AL, proudly serving the surrounding Birmingham area with new and used vehicles for sale. We also offer the highest quality auto service and car repair in Tuscaloosa. Whatever your automotive need, we are ready to assist you! Customer satisfaction is the top priority and we'd love to hear from you with any questions, concerns, or any other feedback. At Tuscaloosa Ford, we proudly serve the great Tuscaloosa area with outstanding service and rock-bottom pricing. Less than an hour away, we also offer Birmingham residents an alternative choice for your next new Ford vehicle. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. We invite you to browse our new and used inventory here on our website, request more information about vehicles, set up a test drive or inquire about financing. You can also learn more about our parts and service departments, and check out the latest specials.
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5801 McFarland Blvd E

Tuscaloosa, AL

35405

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Showing 268 reviews

April 18, 2024

Our salesman was Christopher P. His demeanor and honesty is beyond reproach. He made the car buying experience fast and without problems. Sean the manager introduced himself to us More

by billangel9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher and Sean
Apr 19, 2024 -

Tuscaloosa Ford responded

Thank you for your kind words regarding Five Star Tuscaloosa Ford. We pride our team on providing fast and efficient service while making sure all questions are expertly answered. High recommendations like yours truly inspire us!

April 09, 2024

Terrible service. I went in for work yo be done on my truck and they did nothing to fix it and completely ripped me off. Never coming here again and telling any and ev More

by saburnham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Apr 13, 2024 -

Tuscaloosa Ford responded

Hello, Please know that your feedback is important to us here at Five Star Tuscaloosa Ford. I would like the opportunity to learn more about your recent visit to our Service Department. Please provide me with your best method of contact so we can discuss this matter in greater detail. Sincerely, Nic Peters Service Manager npeters@fivestaronline.net

Apr 13, 2024 -

saburnham responded

Saburnham@crimson.ua.edu 859-750-2345

April 06, 2024

We had a great experience at Tuscaloosa Ford. Samuel was our salesman and was very nice and knowledgeable. Also, had dealings with Alex and the finance lady, who both was super nice and helpful a More

by Rhonda Glenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel, Alex and the finance lady
Apr 16, 2024 -

Tuscaloosa Ford responded

Hello Rhonda, we are so glad to know that our Sales and Financing Teams were nice while assisting you during your recent visit with us. Thank you for pointing out how they were knowledgeable as well. It is truly an honor to receive this 5-star review and your recommendation. If there is anything else that you require from us here at Five Star Tuscaloosa Ford, please do not hesitate to contact us!

April 02, 2024

Jarrod was extremely helpful & answered all my questions. I was very pleased with the entire sale & the 1.9 interest rate. More

by dannytrull
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrod
Apr 13, 2024 -

Tuscaloosa Ford responded

We appreciate hearing about your positive experience with our team at Five Star Tuscaloosa Ford. Our staff values clear communication, and it's good to know you found this during your sale. We hope you enjoy the benefits of that great interest rate.

April 02, 2024

The salesman Samual was top rate and pleasure to deal with as well as the finance dept . Thanks !!! More

by Ferbie2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel
Apr 13, 2024 -

Tuscaloosa Ford responded

We appreciate your positive feedback about our team at Five Star Tuscaloosa Ford. We're glad to hear you found them so helpful during your experience here. Let us know if there's anything else we can assist you with in the future.

April 01, 2024

Ordered new F250 seven months ago. Easy transaction. Took delivery Saturday. Low stress, professional staff. Highly recommend More

by Blackdog2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Chris
Apr 13, 2024 -

Tuscaloosa Ford responded

Thank you for endorsing your experience with Five Star Tuscaloosa Ford. Pleased to hear about your stress-free F-250 acquisition and our professional team's service.

March 31, 2024

This dealership is awesome and they provide excellent customer service. Hunter Kelly was able to get me into my dream car in a couple of days without any hassle or mis information, if your looking for yo More

by Caleb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Kelly
Apr 13, 2024 -

Tuscaloosa Ford responded

We greatly appreciate your feedback. It's wonderful to know our team could help make your car dreams a reality at Five Star Tuscaloosa Ford, without any inconvenience. Your review is very helpful to us and others.

March 29, 2024

Jason made the buying experience so easy. I told him what I wanted and he took care of it. He brought all the paper work for me to sign along with the vehicle to my house. The buying experien More

by garyeblack75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Black
Apr 13, 2024 -

Tuscaloosa Ford responded

It's stellar that our team was able to ease your buying experience at Five Star Tuscaloosa Ford. Providing efficient, convenient service is important to us. We appreciate the 5-star rating!

March 26, 2024

I told Jason what payment I wanted and he made sure I got it. I was very pleased with my service! More

by rperkins5888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Zack
Apr 10, 2024 -

Tuscaloosa Ford responded

We're pleased to hear you found the financial advice helpful. Our team is here at Five Star Tuscaloosa Ford to provide a smooth process for our valued customers. We appreciate your positive feedback!

March 25, 2024

Lee C was an excellent salesman. .He sent me a video of the Jeep Mohave that I was interested because I lived 3 hrs away..I made the purchase..Ms Dana is finance was great in explaini More

by Savur8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee C & Dana( Finance(
Apr 13, 2024 -

Tuscaloosa Ford responded

We appreciate your positive feedback about Five Star Tuscaloosa Ford. It's good to know our team was able to assist with the Jeep Mohave purchase and finance explanation. We value your time and patronage.

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