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Tuscaloosa Ford

Tuscaloosa, AL

4.7
245 Reviews
Tuscaloosa Ford is a New and Used Ford Dealer located in Tuscaloosa, AL, proudly serving the surrounding Birmingham area with new and used vehicles for sale. We also offer the highest quality auto service and car repair in Tuscaloosa. Whatever your automotive need, we are ready to assist you! Customer satisfaction is the top priority and we'd love to hear from you with any questions, concerns, or any other feedback. At Tuscaloosa Ford, we proudly serve the great Tuscaloosa area with outstanding service and rock-bottom pricing. Less than an hour away, we also offer Birmingham residents an alternative choice for your next new Ford vehicle. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. We invite you to browse our new and used inventory here on our website, request more information about vehicles, set up a test drive or inquire about financing. You can also learn more about our parts and service departments, and check out the latest specials.
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5801 McFarland Blvd E

Tuscaloosa, AL

35405

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Showing 245 reviews

June 12, 2024

Bought 2023 F150 Lariat Saturday Salesman Spencer Unruh was excellent no pressure and helpful in every way Pricing was upfront and fair to all parties Entire staff was helpful and very friendly I got More

by Duaneashmore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Unruh
June 11, 2024

Enjoyed our buying experience with Tuscaloosa Ford. The process was smooth and efficiently handled from the sales department to the finance office. Thanks you guys! More

by Larock18
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaiah, Lee, Alex, Dana
June 09, 2024

I purchased a new Ford Bronco from Tuscaloosa Ford. This is my first purchase from this dealership and my experience was excellent. My salesman was Chase Heptinstall. He was very knowledgeable, profess More

by Roger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Heptinstall
June 07, 2024

Lee did an excellent job getting the truck I wanted and had everything ready to go the day it was picked up. More

by Lance
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Lee Collins
May 24, 2024

Just bought a vehicle from them from out of state. Great experience all around. Highly recommend. More

by Chrishdslim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean, Isaiah
May 08, 2024

We practically closed the deal on our Escape over the phone with the nicest young man, H. K. I was still suffering from injuries in an accident and they catered to me like I was a queen which I really a More

by Mars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter and finance manager
May 08, 2024

Was easy to get a test drive, informative information on the truck, easy to deal with and respectful More

by Garretsmith9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
April 18, 2024

Our salesman was Christopher P. His demeanor and honesty is beyond reproach. He made the car buying experience fast and without problems. Sean the manager introduced himself to us More

by billangel9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher and Sean
Apr 19, 2024 -

Tuscaloosa Ford responded

Thank you for your kind words regarding Five Star Tuscaloosa Ford. We pride our team on providing fast and efficient service while making sure all questions are expertly answered. High recommendations like yours truly inspire us!

April 09, 2024

Terrible service. I went in for work yo be done on my truck and they did nothing to fix it and completely ripped me off. Never coming here again and telling any and ev More

by saburnham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Apr 13, 2024 -

Tuscaloosa Ford responded

Hello, Please know that your feedback is important to us here at Five Star Tuscaloosa Ford. I would like the opportunity to learn more about your recent visit to our Service Department. Please provide me with your best method of contact so we can discuss this matter in greater detail. Sincerely, Nic Peters Service Manager npeters@fivestaronline.net

Apr 13, 2024 -

saburnham responded

Saburnham@crimson.ua.edu 859-750-2345

April 06, 2024

We had a great experience at Tuscaloosa Ford. Samuel was our salesman and was very nice and knowledgeable. Also, had dealings with Alex and the finance lady, who both was super nice and helpful a More

by Rhonda Glenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel, Alex and the finance lady
Apr 16, 2024 -

Tuscaloosa Ford responded

Hello Rhonda, we are so glad to know that our Sales and Financing Teams were nice while assisting you during your recent visit with us. Thank you for pointing out how they were knowledgeable as well. It is truly an honor to receive this 5-star review and your recommendation. If there is anything else that you require from us here at Five Star Tuscaloosa Ford, please do not hesitate to contact us!

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