Tuscaloosa Ford

first visit I went in for an oil change for the first time that's were I meet John he greeted me with a smile and asked how he could help. He listened to what I w I went in for an oil change for the first time that's were I meet John he greeted me with a smile and asked how he could help. He listened to what I wanted done while taking notes, and even though they were very busy I didn't feel rushed. I ended up leaving my car because of how busy they were John offered me a shuttle ride and keep me updated thru text messages. I even had the option to pay thru text message. This was my first experience and will definitely be back to see John More

Just ask chuck I brought my sons car in to have it serviced and I have to say that Chuck Sansing went above and beyond to take care of us !! I would highly recommen I brought my sons car in to have it serviced and I have to say that Chuck Sansing went above and beyond to take care of us !! I would highly recommend Chuck for any service needs !!! Thanks Chuck !! Way to go !! More

Mary Gardner in service department was outstanding!!’ We live in Illinois and our son is a sophomore at the University of Alabama. He has a 2010 Ford Eddie Bauer Ford Explorer with about 130,000 miles on We live in Illinois and our son is a sophomore at the University of Alabama. He has a 2010 Ford Eddie Bauer Ford Explorer with about 130,000 miles on it. He was in route home heading for the long 10+ hour drive right before Thanksgiving when the Explorer just “stopped” about an hour away from the school. He had 3 friends, a German Shepard and luggage for all in the Explorer. He ended up having to be towed and was towed to Tuscaloosa Ford. Mary Gardner was his service advisor. She explained they were busy and there would be a wait unfortunately. The next morning we got a call from her and not only was the Explorer fixed she had made sure they expedited his work knowing that he was responsible for getting not only himself but a truck load of others all the way home to see their families for the holiday. I will tell you being so far away from my son and knowing he was also responsible for these other students getting home to see their families was very stressful. Mary was unbelievable!!! I would highly recommend Tuscaloosa Ford and her! She made me want my son to use their dealership anytime for service! Thank You so much Mary! Jennifer Lozzio from Illinois! More

Amazing Go see frank ! Absolutely amazing job on helping me find a car that fits my budget ! Went in just to find out if I could afford a new car and he helpe Go see frank ! Absolutely amazing job on helping me find a car that fits my budget ! Went in just to find out if I could afford a new car and he helped me before applying to banks ! More

Awesome Experience Went to pick up a puppy, ended up buying a Ford Escape Titanium. Great experience with Alex Whitehead and Marcus Smith. Couldn’t ask for better guys. Went to pick up a puppy, ended up buying a Ford Escape Titanium. Great experience with Alex Whitehead and Marcus Smith. Couldn’t ask for better guys. Got the job done and fast. No hassle, no problems. Even got home and had a little hiccup and Alex fixed me right up!! First class place! We will be back. More

Bought a new 2018 F-150 fx4 Awesome experience on my purchase! Russell Cox was my salesman and does and excellent job to make you feel comfortable about your new purchase and get Awesome experience on my purchase! Russell Cox was my salesman and does and excellent job to make you feel comfortable about your new purchase and get you the best deal he can. Would recommend him to any one looking to buy a new ford! More

Great Experience We had a great experience dealing with WILSON and CHRIS and DANA. Very professional and efficient. So pleasant and accommodating!! It would be hard t We had a great experience dealing with WILSON and CHRIS and DANA. Very professional and efficient. So pleasant and accommodating!! It would be hard to find a better Ford dealership!!! J.S. & L. PATTON More

Gets the job done quickly and correctly the first time Jim Phillips is the best. I have bought at least 10 pickups from him and he is always knowledgeable and meets my needs in price and payment every time Jim Phillips is the best. I have bought at least 10 pickups from him and he is always knowledgeable and meets my needs in price and payment every time. He is a great friend and a good Christian that is honest and it shows by how he takes care of his customers. If you want the best go see Jim. More

Got It Done! I would like you give a Huge Thanks to sales Consultant Mike Davis for helping me purchase my Dream Car! He made the buying process one of the best pr I would like you give a Huge Thanks to sales Consultant Mike Davis for helping me purchase my Dream Car! He made the buying process one of the best processes because it was quick and easy. He was very knowledgeable and understanding. He was considerate of my time. Made sure my paperwork was ready when I arrived so it was like I was in and out with my keys. Thank you Again Mr. Davis! More

Terrible This has to be one of the worst dealerships we have ever interacted with. They make deals and promises then another guy comes into the picture and say This has to be one of the worst dealerships we have ever interacted with. They make deals and promises then another guy comes into the picture and says not possible. Even the management will tell you a flat out lie. I know car salesmen lie but just a tad too much of it going on at this dealership. More