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Tuscaloosa Ford
Tuscaloosa, AL
274 Reviews
Tuscaloosa Ford is a New and Used Ford Dealer located in Tuscaloosa, AL, proudly serving the surrounding Birmingham area with new and used vehicles for sale. We also offer the highest quality auto service and car repair in Tuscaloosa. Whatever your automotive need, we are ready to assist you! Customer satisfaction is the top priority and we'd love to hear from you with any questions, concerns, or any other feedback.
At Tuscaloosa Ford, we proudly serve the great Tuscaloosa area with outstanding service and rock-bottom pricing. Less than an hour away, we also offer Birmingham residents an alternative choice for your next new Ford vehicle. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. We invite you to browse our new and used inventory here on our website, request more information about vehicles, set up a test drive or inquire about financing. You can also learn more about our parts and service departments, and check out the latest specials.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 274 reviews
May 12, 2020
I am always pleased with how friendly the staff at Tuscaloosa Ford are. Every time I visit I am greeted with kindness and integrity - I travel often and have many opportunities to go to other service Tuscaloosa Ford are. Every time I visit I am greeted with kindness and integrity - I travel often and have many opportunities to go to other service providers but I choose Tuscaloosa Ford service whenever possible because of the quality I receive. More
by Tori Ivy
Employees Worked With
John
May 12, 2020
Our salesman Frank is the best of the best. He was attentive but not pushing. I honestly have never had confidence in a dealership. I DO NOW! Thank you Tuscaloosa Ford! WE WILL BE BACK!! attentive but not pushing. I honestly have never had confidence in a dealership. I DO NOW! Thank you Tuscaloosa Ford! WE WILL BE BACK!! More
by lnelson1099
Employees Worked With
Frank Friscia
May 01, 2020
Took my 11 F150 in for a repair covered by an extended service campaign that should have been free. Not only did they make me pay $210 for a diagnostic fee to tell me something else was wrong that wasnt c service campaign that should have been free. Not only did they make me pay $210 for a diagnostic fee to tell me something else was wrong that wasnt covered (not true), they didn't do any work to my truck. I am an ASE certified mechanic and ended up replacing the part myself. BEWARE! They are either idiots or con artists, either way they end up stealing your money!! More
by mlw35405
Employees Worked With
Service department
April 30, 2020
Great dealership to work with I bought a truck from TF and dealt with Louis Essman. Very professional guy. I would recommend. GREAT JOB! Keep up the good work Louis. I bought a truck from TF and dealt with Louis Essman. Very professional guy. I would recommend. GREAT JOB! Keep up the good work Louis. More
by Steve
Employees Worked With
Louis Essman
April 29, 2020
Zac did a great job getting me into the right truck, found me a very low mileage F-150 with more options than what I could afford if I bought new and I could not be happier. found me a very low mileage F-150 with more options than what I could afford if I bought new and I could not be happier. More
by User-d029b755e5
Employees Worked With
Zac Dill
March 11, 2020
I came to tuscaloosa ford ,,,,Chris and Johnny scruggs did a very quick service, ,got me in and out in a very short time,,,,,,recommend tuscaloosa ford for all of your truck needs.. Ken did a very quick service, ,got me in and out in a very short time,,,,,,recommend tuscaloosa ford for all of your truck needs.. Ken More
by Wagonworks36
Employees Worked With
Chris scruggs, Cristin Geeslin,Johnny Scruggs
February 29, 2020
I drove three hours to get to Tuscaloosa Ford and am very glad i did! I put in an inquiry about a 2019 F150 online and Frank emailed me back within about 20 minutes. As i live so far away it was a few days b glad i did! I put in an inquiry about a 2019 F150 online and Frank emailed me back within about 20 minutes. As i live so far away it was a few days before i could make the trip but Frank kept in touch and made sure the truck was off the lot before i left. I traded in a 2017 F150 with quite a few miles and they gave me a very fair trade value. One thing i really liked was that Frank showed me how they arrived at the trade value which is different than other dealers ive bought from in the past. Frank was very efficient and we were able to get all the paperwork and financing completed and me headed back home in about 2 hours from the time i arrived. I highly recommend Frank and Tucaloosa Ford! More
by slackj30
Employees Worked With
Frank, Dana
December 12, 2019
This service department is awesome! My diesel was fixed within the day. Cristin in the service department was a very delightful person and made sure I felt like the only needing help! Don’t hesitate to tak within the day. Cristin in the service department was a very delightful person and made sure I felt like the only needing help! Don’t hesitate to take your car to this service department. More
by barry
Employees Worked With
Cristin
December 11, 2019
Consumer Beware THIS SERVICE DEPT IS WHAT GIVE DEALERSHIPS BAD REPUTATIONS AND APPARENTLY HAS NO PROBLEM IN RIPPING OFF THE CONSUMER. They do not return phone calls n THIS SERVICE DEPT IS WHAT GIVE DEALERSHIPS BAD REPUTATIONS AND APPARENTLY HAS NO PROBLEM IN RIPPING OFF THE CONSUMER. They do not return phone calls nor do they guarantee the work they do according to repair bill. Paid them over $1,300 to repair my mustang prior to putting the car on the road to a move to another state. With less than 250 miles on car and in the middle of relocation drive the car began to make a roaring sound in the backend where work had been done. I had no choice but to continue and hope I could get to my destination. The car was parked upon arrival at my new home and wasn’t driven until I could find the time to take to local dealership. They estimated a complete overhaul on backend minimum of $1,300. Decided to get second opinion and was advised that yes the backend basically would need replacement of bearings due to original repair work was done wrong and was a direct result of having to replace bearings at a cost of $800. I do not ever plan to take my car to a Ford dealership unless I have no other choice. More
by Ripped off customer
Employees Worked With
Kevin or Keith?
November 26, 2019
Service I purchased a used Explorer on the 18th of October, this year. The Salesman I dealt with was Shannon Strickland. Mr. Strickland had made arrangements I purchased a used Explorer on the 18th of October, this year. The Salesman I dealt with was Shannon Strickland. Mr. Strickland had made arrangements to get the windshield trim pieces replaced on my Explorer Monday, the 25th of November. On my way to the dealership, I noticed an unusual vibration while driving. When I arrived at the dealership, I told Mr. Strickland what i noticed. We took the Explorer for a short ride and when we returned he pulled into the service area. There was a young man outside, working on another car. Mr. Strickland asked the man if he could take a look at my car. He did and took it for a ride to confirm what I had told him. Upon his return, he took the time to thoroughly check all the tires and wheels. He found only 6 lug nuts TIGHT. The mans name is Berry Whaley. I can not thank him enough for taking the time to check my car and rectify the issue. He didn't say "I'm busy, check later". He immediately started checking for the problem. I commend Tuscaloosa Ford for having this type of individual on their staff. He quite possibly averted a disaster. What ever his position with the dealership, he deserves a raise. Thomas Amey 11-26-2019 More
by tomamey2571
Employees Worked With
Dana Jones
