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Tuscaloosa Ford

Tuscaloosa, AL

4.8
269 Reviews
Tuscaloosa Ford is a New and Used Ford Dealer located in Tuscaloosa, AL, proudly serving the surrounding Birmingham area with new and used vehicles for sale. We also offer the highest quality auto service and car repair in Tuscaloosa. Whatever your automotive need, we are ready to assist you! Customer satisfaction is the top priority and we'd love to hear from you with any questions, concerns, or any other feedback. At Tuscaloosa Ford, we proudly serve the great Tuscaloosa area with outstanding service and rock-bottom pricing. Less than an hour away, we also offer Birmingham residents an alternative choice for your next new Ford vehicle. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. We invite you to browse our new and used inventory here on our website, request more information about vehicles, set up a test drive or inquire about financing. You can also learn more about our parts and service departments, and check out the latest specials.
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5801 McFarland Blvd E

Tuscaloosa, AL

35405

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Showing 269 reviews

May 14, 2020

AJ Clements is the Greatest of all time. Every time I need something he delivers and really cares about customer satisfaction. I highly recommend anyone servicing their Ford to make sure you see him. More

by wood1371
Recommend Dealer
Yes
Employees Worked With
AJ Clements
May 15, 2020 -

Tuscaloosa Ford responded

Thank you for taking the time to share your excellent experience with AJ! We're thrilled to hear you're satisfied with your repairs! Please reach out in the future if you need any further auto-related assistance.

May 14, 2020

Every time I take my car in for a service or repair Chistin is always so nice and helpful. She keeps me informed on how the repairs are going and answers any questions I may have. More

by Rick.pitts
Recommend Dealer
Yes
Employees Worked With
Cristin
May 15, 2020 -

Tuscaloosa Ford responded

Rick, thank you for taking the time to share your experience with Cristin! We're happy you're satisfied with your repairs! We look forward to working with you in the future.

May 14, 2020

Fast service done right. Friendly and very helpful crew at Tuscaloosa Ford, both in sales and service. One of two of my go to Ford dealerships. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Unknown individuals, entire service crew friendly and helpful.
May 15, 2020 -

Tuscaloosa Ford responded

Jim, thank you for the great review! We are happy to know that you had a positive experience with us, and if there is anything else we can do for you, please let us know.

May 13, 2020

When I got to the service center Christen Geeslin greeted me with a friendly smile and a warm welcome. Asked what can I help you with. More

by Thelma
Recommend Dealer
Yes
Employees Worked With
Cristin
May 13, 2020 -

Tuscaloosa Ford responded

Thank you for your feedback, Thelma! We definitely always want to help our customers. Feel free to reach out if we can do anything else for you.

May 13, 2020

I was well pleased with the way you took care of my truck and my self, very professional experience with the way you took care of the questions that I had and just wanted to say thank you. More

by ild35555
Recommend Dealer
Yes
Employees Worked With
Timothy
May 14, 2020 -

Tuscaloosa Ford responded

Thank you for the wonderful feedback! We are happy to know that you were pleased with your experience and that our team was professional. We value your business and if you need anything else please let us know.

May 12, 2020

I am always pleased with how friendly the staff at Tuscaloosa Ford are. Every time I visit I am greeted with kindness and integrity - I travel often and have many opportunities to go to other service More

by Tori Ivy
Recommend Dealer
Yes
Employees Worked With
John
May 13, 2020 -

Tuscaloosa Ford responded

Tori, Thank you for taking the time to share your feedback in regards to the services provided. We are delighted to know of your satisfaction. Please feel free to reach out if we can be of assistance with anything else. Our team is always happy to help!

May 12, 2020

Our salesman Frank is the best of the best. He was attentive but not pushing. I honestly have never had confidence in a dealership. I DO NOW! Thank you Tuscaloosa Ford! WE WILL BE BACK!! More

by lnelson1099
Recommend Dealer
Yes
Employees Worked With
Frank Friscia
May 13, 2020 -

Tuscaloosa Ford responded

Thank you so much for taking the time to share your thoughts about working with Frank to shop for a vehicle. We are happy to know of your confidence in us and we look forward to any future business!

May 01, 2020

Took my 11 F150 in for a repair covered by an extended service campaign that should have been free. Not only did they make me pay $210 for a diagnostic fee to tell me something else was wrong that wasnt c More

by mlw35405
Recommend Dealer
No
Employees Worked With
Service department
April 30, 2020

Great dealership to work with I bought a truck from TF and dealt with Louis Essman. Very professional guy. I would recommend. GREAT JOB! Keep up the good work Louis. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Essman
May 01, 2020 -

Tuscaloosa Ford responded

Steve, Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

April 29, 2020

Zac did a great job getting me into the right truck, found me a very low mileage F-150 with more options than what I could afford if I bought new and I could not be happier. More

by DaleS.
Recommend Dealer
Yes
Employees Worked With
Zac Dill
Apr 29, 2020 -

Tuscaloosa Ford responded

Hi Dale, Congratulations on your truck! We are so glad to know of Zac's outstanding care with your experience. Thank you for taking the time to give us your thoughts about your experience. It makes us happy when our customers are happy. If there is anything else we can do to assist you, please do not hesitate to reach out and let our team know!

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