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Tuscaloosa Ford

Tuscaloosa, AL

4.8
269 Reviews
Tuscaloosa Ford is a New and Used Ford Dealer located in Tuscaloosa, AL, proudly serving the surrounding Birmingham area with new and used vehicles for sale. We also offer the highest quality auto service and car repair in Tuscaloosa. Whatever your automotive need, we are ready to assist you! Customer satisfaction is the top priority and we'd love to hear from you with any questions, concerns, or any other feedback. At Tuscaloosa Ford, we proudly serve the great Tuscaloosa area with outstanding service and rock-bottom pricing. Less than an hour away, we also offer Birmingham residents an alternative choice for your next new Ford vehicle. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. We invite you to browse our new and used inventory here on our website, request more information about vehicles, set up a test drive or inquire about financing. You can also learn more about our parts and service departments, and check out the latest specials.
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5801 McFarland Blvd E

Tuscaloosa, AL

35405

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Showing 269 reviews

May 21, 2020

Great business from Louis! Highly recommended! Love my new car. They cleaned it and put gas in it before we left the lot which was excellent. More

by Brianna Pate
Recommend Dealer
Yes
Employees Worked With
Louis Essman
May 22, 2020 -

Tuscaloosa Ford responded

Thanks for the five-star review, Brianna! We're glad to hear you love your new car. If there is anything else we can help you with, please let us know!

May 21, 2020

Albert Bansemer was my service Advisor.He answered all Albert Bansemer was my service Advisor. He answered all my questions,gave me an accurate estimate on cost and time frame He was very professional a More

by Duvall8553
Recommend Dealer
Yes
Employees Worked With
Albert Bansemer
May 22, 2020 -

Tuscaloosa Ford responded

Thank you for the terrific review! Albert was happy to assist you with everything. We will make sure to pass on your kind words to him.

May 20, 2020

Al was excellent in keeping me informed. The two drivers that shuttled name to work and back were very courteous. Everyone was very polite to me. More

by r_mclaughlin
Recommend Dealer
Yes
Employees Worked With
Al
May 21, 2020 -

Tuscaloosa Ford responded

Thank you for the great review! We will be sure to thank Al for providing you with excellent service. We look forward to working with you again!

May 20, 2020

Went in for oil change and recall. We were taken great care of. In and out in no time at all. I am very satisfied. More

by TFZ
Recommend Dealer
Yes
Employees Worked With
Timothy
May 21, 2020 -

Tuscaloosa Ford responded

Thank you for the great review! We are happy to know that you enjoyed our services. We look forward to working with you again!

May 18, 2020

Went to get truck serviced Saturday at tuscaloosa ford. Nice guy met us as we got out of truck. He got all his info and we went to loung. Everyone we met was curtious and polite. They got us out in 50 minu More

by Rodger75
Recommend Dealer
Yes
Employees Worked With
Jason
May 19, 2020 -

Tuscaloosa Ford responded

Hi Rodger, Thank you for stopping by for any services. We definitely want to do all we can to get our customers taken care of and on their way as quickly as possible. Please feel free to let us know if we can assist with any other services. We are always happy to help!

May 18, 2020

Wonderful customer service!! Alex, Jason and Mike made this such a wonderful experience! I drove 4 hours to get this vehicle and they made all the efforts to make it all worth it! More

by memedlin
Recommend Dealer
Yes
Employees Worked With
Alex, Jason, Mike
May 19, 2020 -

Tuscaloosa Ford responded

Hi there, thank you so much for the kind words with Alex, Jason, and Mike! It was a pleasure working with you. Come back and see us again in the future!

May 17, 2020

Truck Service I came to Tuscaloosa to get my oil changed and tires rotated and they performed the work in a short period of time plus changed my air filter and flus More

by chuckbillie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
could not remember their names, but everyone that walked by us spoke to us.
May 18, 2020 -

Tuscaloosa Ford responded

We truly appreciate your solid recommendation for us. Thanks for your feedback in regards to your satisfaction with the services provided for your truck. Feel free to reach out if we can do anything else. We are here for you!

May 17, 2020

The dealership was clean and organized. The salesman was professional and nice. The salesman knew what he was talking about and spoke with confidence. The transaction was fast and easy. More

by Wilson Hogue
Recommend Dealer
Yes
Employees Worked With
Louis Essman
May 18, 2020 -

Tuscaloosa Ford responded

Hi Wilson, thank you so much for the kind words! We're glad to hear our team has provided you with five-star service. It was a pleasure working with you. We hope you have a wonderful day!

May 16, 2020

I was more than please with the service departments professionalism in communicating with me from start to finish. They certainly surpassed my expectations and I will definitely go back for my next ser More

by DankGT
Recommend Dealer
Yes
Employees Worked With
all
May 17, 2020 -

Tuscaloosa Ford responded

Thanks for sharing your satisfaction! We are so happy to have surpassed your expectations. If there is anything else we can do, please reach out. We are here for you!

May 15, 2020

I was an out of state customer. I needed an a no haggle, best offer situation to know if making the drive would be worth my while. Frank Friscia was incredibly fast to respond. He gave me the price I neede More

by Stacy6593
Recommend Dealer
Yes
Employees Worked With
Frank Friscia
May 16, 2020 -

Tuscaloosa Ford responded

Thank you for the great review, Stacy! We will be sure to thank Frank for providing you with excellent service. We look forward to working with you again!

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