Tuscaloosa Ford

Friendly and helpful staff that make sure your vehicle is serviced and their focus on customer service is world class. The staff always follows up to ensure satisfaction is guarantied. serviced and their focus on customer service is world class. The staff always follows up to ensure satisfaction is guarantied. More

As always Cristin’s professionalism & her customer service was stellar. Communication was great in addition I certainly felt that things were being done efficiently. The visit undoubtedly met my level service was stellar. Communication was great in addition I certainly felt that things were being done efficiently. The visit undoubtedly met my level of satisfaction. More

John Paulick dome real good. Also I had a good time while I was there looking at all the new make and models. I will be back while I was there looking at all the new make and models. I will be back More

Everything went super smooth. Very quick process in comparison to prior car buying experiences. Zac was super helpful with finding the right truck for me. comparison to prior car buying experiences. Zac was super helpful with finding the right truck for me. More

The person that help me with my vehicle been severe was very nice to me and explain it all in detail what needs to be done thanks 👍 very nice to me and explain it all in detail what needs to be done thanks 👍 More

Very friendly and made buying a vehicle very easy. I live in Starkville and the Jeep we drove over to buy was exactly as they said it was. was very impressed with how smooth the transaction was. in Starkville and the Jeep we drove over to buy was exactly as they said it was. was very impressed with how smooth the transaction was. More

Tuscaloosa Ford Service Department took care of my Navigator. I needed an oil change and washer fluid change. They also noticed other concerns. I make long trips so I am used to needing extra care Navigator. I needed an oil change and washer fluid change. They also noticed other concerns. I make long trips so I am used to needing extra care for my vehicle. The service technicians and staff are thorough. More

The diagnostics on my car ended up being what was said that it wasn’t. I was not treated with great respect throughout the process and when I finally received my car from the maintenance that could have b that it wasn’t. I was not treated with great respect throughout the process and when I finally received my car from the maintenance that could have been completed in two days, on the third day that I got it back I found a dent in my vehicle that was not there before. I will not be doing business with Tuscaloosa Ford again if I can try not to. Over the past three years that I have used Tuscaloosa Ford, I have found little to no improvement in their service department. More

Great service, everyone was very respectable and a big help no matter what part of the dealership I needed assistance with. Timothy was just a great help; especially because of his caring and connection t help no matter what part of the dealership I needed assistance with. Timothy was just a great help; especially because of his caring and connection towards customers. More

Frank Friscia was a pleasure to work with to find my truck. He really understood what I was looking for and helped me find the truck I wanted. Very knowledgeable about the different models, and features truck. He really understood what I was looking for and helped me find the truck I wanted. Very knowledgeable about the different models, and features of each. He understood what I wanted and didn’t try to sell me stuff I did not want. More