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Tuscaloosa Ford
Tuscaloosa, AL
269 Reviews
Tuscaloosa Ford is a New and Used Ford Dealer located in Tuscaloosa, AL, proudly serving the surrounding Birmingham area with new and used vehicles for sale. We also offer the highest quality auto service and car repair in Tuscaloosa. Whatever your automotive need, we are ready to assist you! Customer satisfaction is the top priority and we'd love to hear from you with any questions, concerns, or any other feedback.
At Tuscaloosa Ford, we proudly serve the great Tuscaloosa area with outstanding service and rock-bottom pricing. Less than an hour away, we also offer Birmingham residents an alternative choice for your next new Ford vehicle. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. We invite you to browse our new and used inventory here on our website, request more information about vehicles, set up a test drive or inquire about financing. You can also learn more about our parts and service departments, and check out the latest specials.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 269 reviews
June 25, 2020
They did an excellent job getting me in and out of the dealership. Low pressure, just there to help. I will definitely be back in the future. Top to bottom did a great job. dealership. Low pressure, just there to help. I will definitely be back in the future. Top to bottom did a great job. More
by sjbass18
Employees Worked With
Shannon and Barbi
June 22, 2020
No employee that I saw over a two hour wait were wearing masks. Nor were they social-distancing. I asked about their mask policy, and was told they do not have one. I felt uncomfortable in this environment, masks. Nor were they social-distancing. I asked about their mask policy, and was told they do not have one. I felt uncomfortable in this environment, I will not return under these conditions. More
by dwight.lammon
Employees Worked With
Unknown
June 20, 2020
Great experience. Thanks Gabe. Went in looking to get my trade in appraised walked out in a brand new 2020 Ford Ecosport. With no money down. Really didnt see that coming. Thanks again for you help Gabe trade in appraised walked out in a brand new 2020 Ford Ecosport. With no money down. Really didnt see that coming. Thanks again for you help Gabe More
by Jgb823
Employees Worked With
Gabriel Wills
June 19, 2020
I was overwhelmed with the service I received from Townsend Ford . I’m retired Military, trying to be stress free ! The entire shopping experience was fast and stress free! They went above and beyond Townsend Ford . I’m retired Military, trying to be stress free ! The entire shopping experience was fast and stress free! They went above and beyond their duties to make me happy. I was looking at the car I liked for three weeks . They never tried to rush or push me .they told me to take all the time I needed to decide. I will only buy a car from Townsend Ford from now on ! I’m gonna tell anyone who will listen to get a car from them ! They stand behind their products! Thanks Townsend Ford !!!! SFC Moss ! More
by Mossdoug8
Employees Worked With
Jared Simerly , Allen
June 18, 2020
Christin Geeslin always makes my experience very pleasant. She excels at customer service. Louis Essman was a very knowledgeable salesman.Excellent customer services is always pleasant. She excels at customer service. Louis Essman was a very knowledgeable salesman.Excellent customer services is always More
by Blackbeltman1
Employees Worked With
Christin Geeslin, Louis Essman
June 17, 2020
Everything was great. The only negative was that it looked like they were short handed in the actual service department. One guy working on four vehicles. looked like they were short handed in the actual service department. One guy working on four vehicles. More
by Jbird
Employees Worked With
Tim, I think.
June 15, 2020
We had a great experience during the purchase of our new Escape. Zac Dill never pressured us and even helped us look for other vehicles before we made our final decision. Escape. Zac Dill never pressured us and even helped us look for other vehicles before we made our final decision. More
by Tanya
Employees Worked With
Zac Dill
June 13, 2020
Thanks to Jason and Chris. Jason and Chris...they made the experience easy and rewarding for me. Keeping me informed all along the selection, purchase, and delivery process is v Jason and Chris...they made the experience easy and rewarding for me. Keeping me informed all along the selection, purchase, and delivery process is very much appreciated!! I will be happy to recommend them to my family and friends. Truck clean-up crew could have done a better job prior to delivery! More
by Charles N.
Employees Worked With
Jason, Chris, and Louis.
