Tuscaloosa Chevrolet

I would rate it lower if I could. We drove for hours to see a vehicle they had in stock. We went through our financing situation with the dealer also that we were out of state buyers We drove for hours to see a vehicle they had in stock. We went through our financing situation with the dealer also that we were out of state buyers. Once we got there what wasn't a issue before was now. The financing manger was dismissive to us. He sent our sales guy back to us the first time and said well your out of state we can get anything done. Then we sent our sales guy back to tell him we were prequalified by Capital One for the vehicle. Then he sent our sales guy back with a crazy high interest rate and payment. We decided to leave at this point. They called us before we left the lot to wait and asked about our down payment amount. We told them and they re run out stuff and it was still crazy high. By this point I was done with this financing manager. The sales guy was very nice though. So by this point we headed back home on our long drive. we got a call bout 30 mins later with another offer that was closer to what we were looking at. I still kept driving home. I text the sales guy about the car still over the weekend and week following. However he stopped texting me when I told him I was looking at another car and would take the best deal. After the embarrassment and my wife in tears I wouldn't have taken it if they gave it to me, We did find a car that was more expensive than the car they had with same miles and more bells and whistles. We drove 2 hours further to go get it. So if you are looking at a vehicle I would keep moving past Tuscaloosa Chevrolet. If you can call Sunset Ford its in St. Louis, MO. The team up there treated us with respect. At the end of the day we financed $2000 more over the same 72 mo. with a better APR % & GAP INS. for $75 less a month than Tuscaloosa Chevrolets best offer. While Jack was nice and helpful I recommend you steer clear of Tuscaloosa Chevrolet. More

Customer service was great, got a text saying that my vehicle was checked because I dropped it off and within an hour I got a phone call saying it was ready. Everyone is always polite and willing to help vehicle was checked because I dropped it off and within an hour I got a phone call saying it was ready. Everyone is always polite and willing to help. More

My experience only validated everything I’ve been told about Tuscaloosa Chevrolet. I knew the reputation was that the dealership utilized deceptive practices and made every effort to inflate costs, often about Tuscaloosa Chevrolet. I knew the reputation was that the dealership utilized deceptive practices and made every effort to inflate costs, often after verbal assurances were made to the contrary. Tuscaloosa Chevrolet had been described to me as the stereotypical sleazy dealership that should be avoided. My instinct was always to give benefit of the doubt. However, in this case the rumors do seem to add up to the truth. More

This visit was for mileage service. The service was completed very fast with no complications completed very fast with no complications More

Everyone is always nice and helpful with any questions I have and the service area is always clean! have and the service area is always clean! More

Great service very friendly and efficient will recommend everyone to give them a try for a new car everyone to give them a try for a new car More

The visit was for a oil change, tire rotation and tire for life check. The oil change and tire rotation was okay but the tires for life check was not to my satisfaction. The wear on the outside of the tir for life check. The oil change and tire rotation was okay but the tires for life check was not to my satisfaction. The wear on the outside of the tire is very visible. It quite smooth but I am told that the next time I come for maintenance I can get tires. I was told that at the visit before this one. That has been about eight months. Do I will have another 4 month wait. The winter is coming with rain and possibly ice. My concern is safety. I guess I will just buy my own tires and nix this tires for life program. I will not have travel 50 minutes for a oil change and tire rotation, I can go 5 minutes up the road. Do not do the tires for life program. More

Would give them a 0 if I could. They are the worst dealership you could imagine! Bad, bad, bad reputation in Tuscaloosa for a long, long, long time! Take my advice, and stay away from them!!!!!!!!! dealership you could imagine! Bad, bad, bad reputation in Tuscaloosa for a long, long, long time! Take my advice, and stay away from them!!!!!!!!! More

Worst experience ever bought a 2018 diesel Chevy truck only 80,000 miles but what they didn’t tell me is that it needed a catalytic converter and by the code we were told they knew this now they will not only 80,000 miles but what they didn’t tell me is that it needed a catalytic converter and by the code we were told they knew this now they will not work with us or get back with us to work this out More

I live in Michigan but at the moment i am working in Alabama. my truck was due for a oil change & tire rotation so i found Tuscaloosa Chevrolet. They did a good job only problem is when i got back to th Alabama. my truck was due for a oil change & tire rotation so i found Tuscaloosa Chevrolet. They did a good job only problem is when i got back to the hotel i noticed two of my chrome american flag valve stem caps. More