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Tunkhannock Auto Mart
Tunkhannock, PA
642 Reviews
TUNKHANNOCK AUTO MART DOES THE WORK FOR YOU WHEN BUYING PRE-OWNED VEHICLES...Our EXCLUSIVE car consultant spends several days each week on site at automobile auctions to bring back vehicles he can find at the best prices. He travels to automobile auctions in Florida and other southeastern states to bring back low mileage cars that were part of rental pools for vacationers, he says. "The cars down there seem to be more gently used by people on vacation than by busy road warriors who go from place to place at break-neck speed to get their jobs done. And new cars put into rental service down south seem to suffer less damage because of their better weather and road conditions down there versus the snowbound northeast. The windows and bodies don't suffer damage from flying road cinders, the tires aren't beaten up by pot-holes, and the under carriages are not damaged by chemicals spread onto icy roads."
Our EXCLUSIVE automobile consultant, who has been in the business since 1987, targets vehicles that have only been in service for six to 12 months and have been treated well as evidenced by their maintenance and service records. Our consultant physically goes to each auction site because he says you can't tell from a video or picture if there is body or interior damage. He also looks very carefully at the AutoCheck and CarFax history reports to evaluate the past ownership. The cars delivered to Tunkhannock Auto Mart from the auctions still carry the balance of the factory warranty and can convey to the new owner. And we also offer extended warranties and service contracts for buyers who want them. This type of dedication is what gets Tunkhannock Auto Mart repeat business year after year.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 642 reviews
November 10, 2013
Eddie Schwartztrauber was a true professional. Honest and open about condition of vehicle and pricing prior to our two hour drive. Would highly recommend. Provided extra effort by thoroughly researchin and open about condition of vehicle and pricing prior to our two hour drive. Would highly recommend. Provided extra effort by thoroughly researching a mechanical concern we learned about this model year Jeep. Also, took time to explain warranty options that best suit our needs. More
by gjerrehian
Employees Worked With
October 31, 2013
I seriously shopped around for a vehicle for months and I seriously shopped around for a vehicle for months and really wasn't sure what I wanted. I looked at new and used. I looked at cars, trucks, and I seriously shopped around for a vehicle for months and really wasn't sure what I wanted. I looked at new and used. I looked at cars, trucks, and SUV's. Joe Dafcik at the Tunkhannock Auto Mart was excellent throughout the whole process and I truly cannot thank him enough. Months ago I inquired about a jeep wrangler online and Joe was the salesperson who contacted me, via e-mail. I spoke with him by phone 1 time. All of my other communication was via e-mail and text messaging, because Joe even gave me his cell phone number! I shopped around online at tons of dealerships, but out of all of them, Joe was the only person who wanted anything to do with me even if I wasn't willing to come to the dealership or talk to him by phone. Every other dealership didn't want to deal with me and the online communication that works best for me. If I wasn't willing to talk by phone and actually go to the dealership I didn't hear back from them after an e-mail or two. Anyway, I coudn't be happier with the service I received from Joe and the other great folks at the Tunkhannock Auto Mart. I wasn't pressured and they didn't badger me. When I first started looking at vehicles I ended up deciding that I wasn't ready to buy right at that moment. However, every few weeks I would recieve an e-mail from Joe just letting me know that if there was anything that he could do for me that he was there. A couple of months later when I decided that I was ready to buy, Joe was the first person that I contacted and I ended up making my purchase through him. My experience with the Tunkhannock Auto Mart was nothing short of excellent! I love my new Wrangler and I feel completely comfortable with my purchase. Joe and everyone else involved at the Tunkhannock Auto Mart really made my car buying experience easy and stress free.I would recommend the Tunkhannock Auto Mart and Joe Dafcik to anyone looking to make a vehicle purchase! Thanks guys! - Andrew, Susquehanna, Pa More
by nipper4333
Employees Worked With
October 05, 2013
I have been dealing with tunkhannock auto mart for at least 20 years plus. I travel from Wilkes Barre, which is a 30 min drive. I purchase my vehicles there and have my vehicles serviced there. It is w least 20 years plus. I travel from Wilkes Barre, which is a 30 min drive. I purchase my vehicles there and have my vehicles serviced there. It is worth the drive to experience the professional service given, along with the friendly attitude of all. More
by DebbyHarbay
Employees Worked With
Jackie. Service Dept.
September 29, 2013
Had a wonderful experience at Tunkhannock Auto Mart. Matt Kerr went above and beyond to get me the jeep I was searching for. I would recommended contacting him if you are looking for a new or used vehicle. V Kerr went above and beyond to get me the jeep I was searching for. I would recommended contacting him if you are looking for a new or used vehicle. Very happy with my Jeep. More
by jmesko
Employees Worked With
Matt Kerr
August 30, 2013
Dealership is very friendly and once the car was taken back, turn around time was good. Only negative on this visit was that we waited for 50 minutes for both our vehicles to be taken back to be serviced back, turn around time was good. Only negative on this visit was that we waited for 50 minutes for both our vehicles to be taken back to be serviced. Jeep was being inspected and oil change and my husband's Dodge Truck was getting an oil change and tires rotated. We have the "membership" card, but it still quite a while for the vehicles to be taken back. More
by camobill
Employees Worked With
Jackie
August 12, 2013
Matt was a pleasure to work with! He made the entire process from start to finish stress free! He got us the truck we wanted at the price we wanted! Also they were very fair when it came to out trade in process from start to finish stress free! He got us the truck we wanted at the price we wanted! Also they were very fair when it came to out trade in. For the first time ever I truly enjoyed buying a vehicle! I can't say enough about Matt and Tunkhannock Auto Mart and will be recommending them to all my friends and family! Thank you again for such a wonderful experience and my husband absolutely loves his new truck!!! More
by LSB1016
Employees Worked With
Matt Kerr
August 09, 2013
We were greeted with a very friendly " good morning". The service person was very friendly and I asked for a quote on the value of my Commander. Renee came out and introduced herself and prompt morning". The service person was very friendly and I asked for a quote on the value of my Commander. Renee came out and introduced herself and promptly game me a quote. She also asked if I would be interested in looking at vehicles. We also had a very nice box of fresh doughnuts available to munch on. Next time, I won't eat breakfast at home!!! Thats why I love my Jeep dealerships. They have always been A#1. Nancy More
by tricrtys
Employees Worked With
Renee and not sure of service lady
July 07, 2013
I have purchased 3 vehicles so far from Tunkhannock Auto, (2009 Jeep Commander, 2010 Dodge Grand Caravan, & 2012 Jeep Wrangler. I have always requested salesman, Matt Kerr and wouldn't want to deal with anyo (2009 Jeep Commander, 2010 Dodge Grand Caravan, & 2012 Jeep Wrangler. I have always requested salesman, Matt Kerr and wouldn't want to deal with anyone else. He always works hard to get me the best price to make the sale reasonable for me. He doesn't waste time, gets to the point of what kind of payment and deal you want and he makes it work for you! He stays in contact when he knows I'm looking for a certain vehicle....this recent purchase of a 2012 Jeep Wrangler, Matt was looking over a year for me. I will continue to purchase vehicles from Tunkhannock Auto in the future! Thank you, Christine Evans More
by cgck3246
Employees Worked With
Matt Kerr
June 20, 2013
Derek Guiton was very helpful, polite, and professional during my buying experience. Derek and the dealership continued to work with me until I got a good price for my trade in and a good deal on a new ram during my buying experience. Derek and the dealership continued to work with me until I got a good price for my trade in and a good deal on a new ram. This was my first time buying from Tunkhannock Auto and I would recommend them and Derek to anyone. Owen More
by Owenw
