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Tunkhannock Auto Mart

Tunkhannock, PA

4.6
642 Reviews
TUNKHANNOCK AUTO MART DOES THE WORK FOR YOU WHEN BUYING PRE-OWNED VEHICLES...Our EXCLUSIVE car consultant spends several days each week on site at automobile auctions to bring back vehicles he can find at the best prices. He travels to automobile auctions in Florida and other southeastern states to bring back low mileage cars that were part of rental pools for vacationers, he says. "The ...
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509 Hunter Highway

Tunkhannock, PA

18657

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Showing 642 reviews

July 22, 2015

by far the best dealership in pa Tunkhannockautomart is by far the best dealership in pa, no pushy salesmen that stick you in something you dont wast, went to 2 different dealerships More

by ckur613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2015 -

Tunkhannock Auto Mart responded

Thanks so much for taking the time to share your experience with others! We enjoy serving our customers and it is always a joy to hear people say they liked our people and professionalism; Travis is a wonderful sales consultant. Many thanks and safe motoring from the entire staff at Tunkhannock Auto Mart Dodge Chrysler Jeep RAM!

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July 18, 2015

Great experience Eddie was really helpful and made the process easy even when we weren't always fully prepared. We had a long drive so he was extremely accommodating More

by Lexie.9409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 03, 2015 -

Tunkhannock Auto Mart responded

Thanks for the kind words! We love to hear that car buying can still be fun, especially when working with Eddie, he respects your time and puts in the extra effort to make sure all of his customers leave pleased with their car shopping experience. Enjoy your new ride!

July 12, 2015

Made buying a new car a total breeze! From looking at a truck to finally driving off the lot with it, this experience was easy and enjoyable! Leon was very nice and accomadating. More

by sharon16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Stevans
Aug 03, 2015 -

Tunkhannock Auto Mart responded

Thank you for taking the time to let us know how things went. We're thankful you gave us the opportunity to show you how we do business. Leon thanks you too!

July 09, 2015

Place to buy your next vehicle Tunkhannock Auto Mart Great experience. Bought 5 new vehicles at Tunkhannock Auto Mart. No pressure and friendly dealership. Ty Eddie and Tunkhannock Auto Mart!! Keep doin More

by Will67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 03, 2015 -

Tunkhannock Auto Mart responded

Wow - your 5th vehicle, many thanks for your continued business and kind words. Eddie is known for doing an outstanding job. We're happy to hear he and our team provide you with such an outstanding automotive experience. Best of luck and thanks again!

July 09, 2015

Wonderful experience I viewed Tunkhannock Auto Mart's selection of vehicles on line. I found one I was interested in and called to inquire about it. I was helped by Eddi More

by KPas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 03, 2015 -

Tunkhannock Auto Mart responded

I just wanted to say thanks for the kind words. Car buying can be very frustrating so we try very hard to make it easy and enjoyable. I'm happy Eddie was able to do just that. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! Thanks again and best of luck.

July 09, 2015

Very pleasant purchase Eddie and the staff at Tunk auto mart is great to work with this truck is the third vehicle we have bought from Eddie and every time has been the same More

by Hunter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 03, 2015 -

Tunkhannock Auto Mart responded

We appreciate you taking the time out of your day to give us this great feedback! Thank you for your continued business, we are so grateful! We look forward to seeing you around the dealership and will happily assist you with anything you may need in the future! Call us anytime!

July 09, 2015

Quality Service Tunkhannock Auto Mart is a phenomenal dealership. I was a difficult client. I wanted a specific Jeep Grand Cherokee and I was not willing to compromis More

by jesijo00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 03, 2015 -

Tunkhannock Auto Mart responded

Thank you for taking the time out of your day to share your experience with us! We are so pleased to hear you had such a positive and enjoyable experience working with Eddie. Congratulations on your recent purchase!!

July 02, 2015

Service at it's finest!! I purchased a new Chrysler 200c from the dealership. I could not be happier with the service I received. Eddie helped me find my car and worked with More

by N.Mosher100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 03, 2015 -

Tunkhannock Auto Mart responded

Thank you for your review! We are so glad Eddie provided you with a great experience and exactly what you wanted. Please call us if there is anything we can assist you with.

June 15, 2015

Feeling cheated. I recently bought a 2013 dodge dart from this dealership. Had 30,000 when I purchased it. In less than 3000 miles I have had the following issues. Lo More

by Hawk_1784
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Kerr
Jun 30, 2015 -

Tunkhannock Auto Mart responded

Hello, We are very sorry about your experience. Please know it is never our goal to leave a customer feeling dissatisfied. We believe our positive reviews are evidence of this fact. Wear on a clutch is not visible, like it would be on a brake pad. The only way to see if the clutch had a problem that would be covered by warranty is to take it apart. We understand that you did not feel completely comfortable doing this. It's our goal to be able to help everyone but sometimes we are limited from doing so. As Bill our Service Advisor explained, if it was an issue with the flywheel the cost would be covered, but not if it is normal wear and tear and the only way to find the answer was to spend the $600. We know you invested a lot of time in the process and we feel badly about this situation. Best Regards, Linda Kane Digital Marketing Manager Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

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June 12, 2015

Poor recall service I had 2 recalls on my 2002 Jeep liberty and as I needed it for work the next day I explained that to Bill (an employee ) and he told me if I dropped i More

by Beth
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill, Alex Clapper
Jun 30, 2015 -

Tunkhannock Auto Mart responded

It's our goal to be able to help everyone but sometimes our efforts to please do not turn out the way we intended. Because of Bill’s enthusiasm to assist you, he took your request over the phone for the night drop off believing you would fill out the envelope. When you dropped off your vehicle there was no signature or requested promise time on the drop off envelope, which caused confusion. Your vehicle was ready that day for pick-u, but not at the time that was discussed. This type of situation has never happened before; we have put a new process in place Thank you for bringing this to our attention so we can be sure this does not happen again. Please accept our sincere apology. Best Regards, Linda Kane Digital Marketing Manager Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

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