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Tunkhannock Auto Mart

Tunkhannock, PA

4.5
642 Reviews
TUNKHANNOCK AUTO MART DOES THE WORK FOR YOU WHEN BUYING PRE-OWNED VEHICLES...Our EXCLUSIVE car consultant spends several days each week on site at automobile auctions to bring back vehicles he can find at the best prices. He travels to automobile auctions in Florida and other southeastern states to bring back low mileage cars that were part of rental pools for vacationers, he says. "The cars down there seem to be more gently used by people on vacation than by busy road warriors who go from place to place at break-neck speed to get their jobs done. And new cars put into rental service down south seem to suffer less damage because of their better weather and road conditions down there versus the snowbound northeast. The windows and bodies don't suffer damage from flying road cinders, the tires aren't beaten up by pot-holes, and the under carriages are not damaged by chemicals spread onto icy roads." Our EXCLUSIVE automobile consultant, who has been in the business since 1987, targets vehicles that have only been in service for six to 12 months and have been treated well as evidenced by their maintenance and service records. Our consultant physically goes to each auction site because he says you can't tell from a video or picture if there is body or interior damage. He also looks very carefully at the AutoCheck and CarFax history reports to evaluate the past ownership. The cars delivered to Tunkhannock Auto Mart from the auctions still carry the balance of the factory warranty and can convey to the new owner. And we also offer extended warranties and service contracts for buyers who want them. This type of dedication is what gets Tunkhannock Auto Mart repeat business year after year.
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509 Hunter Highway

Tunkhannock, PA

18657

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Showing 642 reviews

February 24, 2024

This dealership has a large variety of vehicles to choose from, and the salesman was very helpful and answered all of our questions. More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Schwarztrauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Tunkhannock Auto Mart responded

Thank you for highlighting our variety and helpful team at Tunkhannock Auto Mart. We're pleased to be your trusted destination for automotive queries.

February 05, 2024

Joe Dafcik was the best! It was my first time buying a car alone, and Joe made it a very positive experience for me. He is knowledgeable, respectful and kind. He went out o More

by Bmccaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Dafcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Tunkhannock Auto Mart responded

We appreciate your words about our team's effort at Tunkhannock Auto Mart. Their respectful and helpful approach is as valued by us as it is by you. Thanks for choosing us for your vehicle purchase!

January 30, 2024

This is my third vehicle I’ve purchased from Eddie. He was so helpful when it came to finding the perfect vehicle to fit my family everytime. I would highly recommend reaching out to Eddie and having h More

by Jessica Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Schwarztrauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Tunkhannock Auto Mart responded

We're glad to hear about your ongoing positive experience with our team at Tunkhannock Auto Mart. It's important to us that customers like you find the ideal vehicle, and we appreciate your high recommendation!

January 29, 2024

I have purchased numerous cars from Tunk Auto Mart and would never consider going anywhere else. Eddie is always available to listen to my needs and concerns, and will go out of his way to find the perf More

by jlhd.herb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Schwarztrauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
Apr 13, 2024 -

Tunkhannock Auto Mart responded

We're glad your experiences with Tunkhannock Auto Mart and our team have been consistent. Thank you for this kind comment.

January 25, 2024

Having purchased 3 Jeeps previously, I just knew returning to Eddie to purchase my 4th would go smoothly … Always helpful always courteous ! Always has the answers to any questions I have - never a More

by Kodiak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Schwarztrauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Tunkhannock Auto Mart responded

It's refreshing to know that your experiences with our sales associate and the Jeeps you've purchased from Tunkhannock Auto Mart have been positive. We value your trust in us and appreciate the compliment directed at our staff. Here's to more smooth purchases down the road without any problems!

January 24, 2024

Had great buying experience with this dealership and particularly Eddie. As my deal wasnt typical for them, Eddie was really helpful and put some extra effort in a deal. Jeep was as I was told and pre p More

by Rad1971
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Schwarztrauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Tunkhannock Auto Mart responded

We appreciate your kind words about Tunkhannock Auto Mart and specifically our colleague, Eddie. It's gratifying to know you had a smooth purchasing process for your Jeep along with our pre-purchase service and detailing. We're pleased it matched up to expectations.

January 23, 2024

My salesman Eddie was very knowledgeable, professional, courteous, non pressuring, and personable. He was also very helpful with everything, and these things made my purchase very valuable. Sam. More

by Samuel.zimmerman
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eddie Schwarztrauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Tunkhannock Auto Mart responded

Thank you for sharing your positive experience about the staff at Tunkhannock Auto Mart, including Eddie's professional and helpful assistance with your purchase. We highly value feedback like yours as it helps us ensure that we continue to maintain high standards of customer service in all our transactions.

September 18, 2023

I took my wife's Jeep in for an inspection in early July. The vehicle is less than a year old and only had 16,000 miles on it. I was told the tires where low and one was very low and would have to be replace More

by wkempjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Musto
Sep 29, 2023 -

Tunkhannock Auto Mart responded

Hello, Your feedback is important to us at Tunkhannock Auto Mart, and I would appreciate the opportunity to connect with you to discuss the level of customer care you received from our Service Department when bringing your wife's Jeep in for an inspection and tire replacement. Please send me your preferred contact information so we can discuss this further. Thank you for your time, Tracy Sherwood Service Manager TSherwood@DodgeChryslerJeep.net

December 03, 2022

Don’t buy from Eddie or this Dealership! They were not honest. I was looking for a new truck and came across a used one they had with only 2k miles. I asked Eddie please look over the truck More

by Truthwar
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Eddie Schwarztrauber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Tunkhannock Auto Mart responded

Hello, We appreciate your review. I would like to speak with you about your experience with our Sales Team and the condition of your truck. Please contact me when you have a moment to discuss this further. Thank you, Kevin Schwarztrauber Director of Sales Tunkhannock Auto Mart Dodge Chrysler Jeep Ram 570.836.2266 Kevin22177@gmail.com

Dec 11, 2022 -

Truthwar responded

This must be a robotic response. Never a follow up. The lady at the dealership said she made sure my name and number was on his desk. Never heard back. I gave up calling. If your looking for a car new or used, you might want to look elsewhere. Imagine you buy a new car with a warranty issue? Trying to get a hold of someone with authority at this dealership is next to impossible. I definitely feel ignored. Reviews actually mean something in this world and it’s too bad places like this don’t value the customer concerns. Seems to be all about the initial sale and on to the next. At least in my case it was. Anyone who read my review until this point, your welcome! I just saved you a possible headache!!

September 21, 2022

I feel I was taken advantage of because I am a woman. Two years in a row I went for inspection. My car has very low mileage. Last year's inspection I put about 2-3K on the car from the previous inspec More

by chris1kovaleski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Employee's name not known
Sep 27, 2022 -

Tunkhannock Auto Mart responded

Hi, We take our customer feedback very seriously and would like the opportunity to learn more about your interaction with our Service Team. Can you please contact me at your earliest convenience? Best, Kevin Schwarztrauber Director of Sales Tunkhannock Auto Mart Dodge Chrysler Jeep Ram 570.836.2266 Kevin22177@gmail.com

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