Tulsa Hyundai - Service Center

Worst dealership, crooked thieves . Would never do business with. Took my down payment and sold me a lemon. Car lasted 18 days before the engine light came on. Car had over $8k in is Would never do business with. Took my down payment and sold me a lemon. Car lasted 18 days before the engine light came on. Car had over $8k in issues on a $5k car. Oh and had to just pay $162.50 at service for diagnostic fee on a car they knew xxxx well was a lemon. My hope is then go belly up. Screwed me so screw you!! I would recommend 0 stars but it is not an option More

Good people. Construction makes access difficult. It also extends the wait time. Looking forward to end of construction. Construction makes access difficult. It also extends the wait time. Looking forward to end of construction. More

Cooper was great. The waiting area was hot, small, limited to little to no Wi-Fi and crowded. The waiting area was hot, small, limited to little to no Wi-Fi and crowded. More

Cooper was great! Entire facility and parking under construction - obviously not ideal for dealer however, conditions are deplorable nonetheless. Will not be going ba Entire facility and parking under construction - obviously not ideal for dealer however, conditions are deplorable nonetheless. Will not be going back until construction is finished! Some how, amazingly, a utility knife was run over and half the blade was left in my tire. I did make it to work just fine but 4 hours later I walked out to discover the flat. Took the wheel off the next morning and found the remaining utility knife blade still in the tire. More

They were able to get the windows tinted before we got to Tulsa to pick up the car. Tulsa to pick up the car. More

New car. Service question. Drop transfered to SA voice-mail no call back yet. Disappointed Service question. Drop transfered to SA voice-mail no call back yet. Disappointed More

Tulsa Hyundai is the most disorganized business I’ve ever dealt with in my life. Dead serious. From buying the car to getting it serviced here, friends and family have literally laughed at me for how much le dealt with in my life. Dead serious. From buying the car to getting it serviced here, friends and family have literally laughed at me for how much leeway I’ve given them. They had my car for 6 weeks and the issue is still unresolved, apparently changed the catalytic converters to improve the issue I’m having but after picking up the car twice now, the issue is still unresolved. They said multiple times that they checked the car before giving it to me, which they didn’t because it only took 10-15 minutes of the car being on to realize the issue. The car has the notorious rod bearing failure that most Hyundai’s suffer from and I almost feel like they’ve been beating around the bush to replace the engine. My service advisor is very kind when we do talk, but getting a hold of anyone there is almost impossible. When I ask questions, I feel like I’m being a burden, but if I don’t ask enough I feel like I’ll never actually know what’s going on. I feel very left in the dark with them. I don’t believe I can trust them with my car from this point on. They are obviously short-staffed and under construction, which I understand the mental strain of that on everyone, but that doesn’t excuse customers having no clarity of what’s happening with their car and when it’ll be done. I was given a loaner when I brought the car back the first time, which was lovely and appreciated, but I heard nothing from them for two weeks until I randomly decided one day to ask where my car was, and it was magically done that day. I only hear from them when it’s time to pick up the car. As someone who heavily relies on their vehicle and doesn’t have the resources to rent or obtain other car on their own, it has made my life incredibly difficult for the past 2 months. I dread having to attempt to get a hold of them because I know I’ll be ignored. I’m still waiting for a text back from when I spoke to my advisor 4 days ago. In conclusion, I don’t know if returning is in my best interest, and I’m needing receipts and paperwork from them that I don’t even want to ask for, because I don’t want to wait days and days to hear back. Stay clear of them at least until they sort things out. This was the worst experience with a business I’ve had. More

Tulsa Hyundai always does a great job taking care of me and my car. I wouldn’t go anywhere else. and my car. I wouldn’t go anywhere else. More

I appreciate the work the perform on my car, in spite of the circumstances of all the renovations taking place. the circumstances of all the renovations taking place. More

Work is always done in a timely manner and also always wash the car before it’s returned for pickup. They are courteous and try to make the overall experience as easy as possible. wash the car before it’s returned for pickup. They are courteous and try to make the overall experience as easy as possible. More