1,426 Reviews of Tulsa Hyundai - Service Center
Our Santa Fe 2. 0 had a knock sensor fault. Tulsa Hyundai replaced the engine under warranty in 3 weeks and everything has been working great. Glad we decided to go h 0 had a knock sensor fault. Tulsa Hyundai replaced the engine under warranty in 3 weeks and everything has been working great. Glad we decided to go here. More
Dishonest liars. First they told me it takes a couple of hours to do a diag test and check why engine overheats. I requested a shuttle home and didn't hear back, so I First they told me it takes a couple of hours to do a diag test and check why engine overheats. I requested a shuttle home and didn't hear back, so I called them after few hours, they said they will get back to me tomorrow. I went there next day and found out they didn't even touch the car. When I told them I will take the car elsewhere they said we will work on it immediately. Long story short, they charged me $100 diag test just to tell me the cap of the coolant was missing. I am not sure if you need a diagnostic test to see that the cap of the coolant system is missing. I had also asked them to change the oil and use "full synthetic oil". They didn't and after they brought the invoice I asked them if they did, and the guy looked at the papers and said oh yeas and went back and changed the invoice, just to charge me more for regular oil. Little did he know that the mileage stamp was already placed on my car windshield for 5000 miles (full synthetic covers 7500+ miles) More
Prior to my arrival I was told it would take 2 hours I was out in less I appreciate the service. was out in less I appreciate the service. More
Very bad communication with service department. Too many chiefs and not enough Indians. One tells you one thing then another employee says something else. Too many chiefs and not enough Indians. One tells you one thing then another employee says something else. More
Dealer has disappointed on every post purchase interaction. Valet Service has been terrible, Tulsa Hyundai Service Department is terrible and not interested in improving or receiving feedback. I w interaction. Valet Service has been terrible, Tulsa Hyundai Service Department is terrible and not interested in improving or receiving feedback. I would give the GV80 back if I could. More
The service department is really improving! Finally, some good customer service even with the construction going on. Finally, some good customer service even with the construction going on. More
It’s a little confusing getting around with all the construction. I could tell my car slipped through the cracks and was forgotten about, which is fine sometimes that happens, what matters to me is if construction. I could tell my car slipped through the cracks and was forgotten about, which is fine sometimes that happens, what matters to me is if the dealership moves forward and makes it better. More
Service department is extremely poor. I was so happy when I first bought my GV80 that I bought my wife GV 70. The service is getting so bad I might trade my car in and get a Lexas if y’al I was so happy when I first bought my GV80 that I bought my wife GV 70. The service is getting so bad I might trade my car in and get a Lexas if y’all don’t fix this. More