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Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,426 Reviews

1,426 Reviews of Tulsa Hyundai - Service Center

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September 12, 2023

It was a great experience throughout the whole process I would definitely recommend them to friends and family More

by tina.hoover
Recommend Dealer
Yes
Employees Worked With
D'Angelo Boyles
Sep 14, 2023 -

Tulsa Hyundai responded

We truly appreciate your recommendation, Tina! Providing a great experience for our customers is what we strive for, and we're thrilled to know you had a positive one. If you ever need our services again or have friends and family in need, please don't hesitate to reach out.

September 10, 2023

Our Santa Fe 2. 0 had a knock sensor fault. Tulsa Hyundai replaced the engine under warranty in 3 weeks and everything has been working great. Glad we decided to go h More

by DAVID@TULSATANKLESS.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Tulsa Hyundai responded

Thank you for sharing your positive experience, David! We're pleased to hear that Tulsa Hyundai promptly addressed the knock sensor fault by replacing the engine under warranty, and that your Santa Fe 2.0 has been running smoothly. We appreciate your decision to choose us, and if you ever need any further assistance in the future, please feel free to reach out. We're here to help keep your vehicle in top condition!

September 03, 2023

Dishonest liars. First they told me it takes a couple of hours to do a diag test and check why engine overheats. I requested a shuttle home and didn't hear back, so I More

by FAKHARI_ABBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Tulsa Hyundai responded

We apologize for the inconvenience and miscommunication you experienced during your recent service visit. Your feedback is important to us, and we take your concerns seriously. To address these issues and provide you with a resolution, we kindly request that you reach out to our service manager. They will be able to access your most recent visit details and investigate the situation thoroughly. We're committed to improving our service and ensuring transparent and accurate communication with our customers. Your feedback helps us identify areas for improvement, and we appreciate your patience as we work to rectify these issues. Thank you for bringing this to our attention, and we look forward to addressing your concerns.

September 01, 2023

Prior to my arrival I was told it would take 2 hours I was out in less I appreciate the service. More

by ALICIADMILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Tulsa Hyundai responded

Alicia, we're pleased to hear that you received quick and efficient service, surpassing the initial time estimate. Your appreciation is valued, and we're glad your experience was a positive one. Thank you for trusting Tulsa Hyundai with your vehicle needs.

August 31, 2023

Very bad communication with service department. Too many chiefs and not enough Indians. One tells you one thing then another employee says something else. More

by lynnetteweaver64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I DONT KNOW
Sep 05, 2023 -

Tulsa Hyundai responded

Lynnette, we would like to apologize for the level of service you received during your visit. We are actively training our new team members to enhance our service to the Tulsa community.

August 29, 2023

Dealer has disappointed on every post purchase interaction. Valet Service has been terrible, Tulsa Hyundai Service Department is terrible and not interested in improving or receiving feedback. I w More

by Navybob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Albert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Tulsa Hyundai responded

Hi Navybob. We're truly sorry to hear about your disappointing experiences with our dealership and service department. Your satisfaction is important to us, and we take your feedback seriously. We apologize for the issues you've encountered and would like to address your concerns. Please feel free to reach out to our management team so we can work to improve your experience and address any outstanding issues. Your feedback helps us make necessary improvements, and we hope to have the opportunity to change your perception in the future. Thank you for sharing your concerns with us.

August 28, 2023

The people where nice and the cars where nice I would recommend this place to friends More

by hrbarbee05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayden Baldwin
Aug 28, 2023 -

Tulsa Hyundai responded

We are glad to hear that our people and vehicles earned your five-star rating and review,hrbarbee05! Your recommendation means the world to us and we look forward to serving your friends and family. Thank you!

August 21, 2023

The service department is really improving! Finally, some good customer service even with the construction going on. More

by JAS119671
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper Houchin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Tulsa Hyundai responded

Jas119671, we're thrilled to hear about your positive experience with our service department! We're working hard to enhance our customer service even during the ongoing construction. Your feedback means a lot to us. If you have any more suggestions or comments, please don't hesitate to let us know. Thank you for your support!

August 18, 2023

It’s a little confusing getting around with all the construction. I could tell my car slipped through the cracks and was forgotten about, which is fine sometimes that happens, what matters to me is if More

by kdawg625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macario Jaimes
Aug 21, 2023 -

Tulsa Hyundai responded

Thank you for sharing your feedback about the ongoing construction and your experience,kdawg625. We apologize for any confusion you encountered and any oversight with your car. Your satisfaction is important to us, and we're committed to making things better moving forward. If there's anything specific you'd like us to address or if you have further feedback, please don't hesitate to reach out. We appreciate your understanding and the opportunity to improve your experience.

August 18, 2023

Service department is extremely poor. I was so happy when I first bought my GV80 that I bought my wife GV 70. The service is getting so bad I might trade my car in and get a Lexas if y’al More

by john@espo.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Tulsa Hyundai responded

John, we deeply regret to hear about your recent experience with our service department, and we appreciate your loyalty as a valued customer. Please accept our sincerest apologies for falling short of your expectations. We take your feedback seriously and are committed to addressing the issues you've encountered to improve our service quality. Your satisfaction is our top priority, and we hope to regain your trust in us. If you have any specific concerns or would like to discuss your experience further, please don't hesitate to contact us directly. We are here to assist and ensure your future visits meet the high standards you deserve.

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