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Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,426 Reviews

1,426 Reviews of Tulsa Hyundai - Service Center

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December 05, 2023

We had an issue and he fixed it with no problems. Took the car in around 8 and had it back by noon. More

by denna.wilemon
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
Dec 07, 2023 -

Tulsa Hyundai responded

That's fantastic, Denna! We're glad we could swiftly resolve the issue with your car without any hassle. Your satisfaction is our priority, and we're here for any future needs you might have! Have a wonderful day!

December 05, 2023

I bought my car here and came in for routine service. There was a lot that was recommended to be done which was quite expensive . I got another quote from Regional Hyundai and while still at your dealers More

by sofia.noshay
Recommend Dealer
No
Dec 18, 2023 -

Tulsa Hyundai responded

We're sorry to hear about your experience, and we appreciate your feedback. We apologize for any inconvenience caused, and we'll review our pricing and service policies to ensure a better customer experience in the future. If you have any further concerns or if there's anything specific you'd like us to address, please let us know.

December 05, 2023

No integrity, no customer service, and no respect. Disgraceful human Will never go back! Unacceptable More

by ALAN.FOSTER
Recommend Dealer
No
Employees Worked With
Megan Barham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barham
Dec 18, 2023 -

Tulsa Hyundai responded

Your feedback is important, and we sincerely apologize for falling short of your expectations, Alan. If there's anything specific you'd like to share or discuss, please reach out. We appreciate your input.

December 05, 2023

All good! Valet was very professional! Received calls for pick up and delivery which helped me coordinate my meetings. More

by michael_d_garner
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
Dec 07, 2023 -

Tulsa Hyundai responded

Thanks, Michael! We're glad our valet service was professional and helped coordinate smoothly with your meetings. We're here to make things convenient for you anytime!

December 02, 2023

The first encounter was not good. The second fixed the problems from the first encounter. Overall I'll be back... More

by Jodi Sommerfeld-Quade
Recommend Dealer
Yes
Employees Worked With
Joshua Quint
Dec 04, 2023 -

Tulsa Hyundai responded

Jodi, thank you for giving us an opportunity to address your concerns. We're glad to our team was able to make it right. We appreciate your business and look forward to our next chance to serve you.

December 02, 2023

Even with an appointment I had to wait a lengthy time. Windshield fluid wasn’t refilled Had difficulty scheduling appointment More

by Sndra002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Condrey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cooper Houchin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Matsler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Tulsa Hyundai responded

We apologize for the inconvenience you experienced during your recent visit, Sndra002. Your feedback is valuable to us, and we're sorry for the wait and oversight with the windshield fluid. We'll review our scheduling process to improve and ensure a more efficient and satisfactory experience in the future. Thank you for bringing this to our attention.

December 02, 2023

- asked them to check my front sensor, when I picked up they forgot to look at it and said they would just check next time which this is now the second time I've had that been the answer - my mileage stick More

by LBCANADY20
Recommend Dealer
No
Employees Worked With
Idk - young guy with dark hair
Dec 18, 2023 -

Tulsa Hyundai responded

We sincerely apologize for the oversight with your front sensor and the inconvenience caused during your recent visit. Please give us a call at (918) 995-2725, so we get the sensor checked out for you. Your feedback is invaluable, and we'll address these issues to ensure a more thorough inspection and better communication in the future. We appreciate your understanding and thank you for bringing these concerns to our attention.

December 01, 2023

Good! Took longer than expected but it was good. The remodel looks very nice. The seats are comfy More

by HALEY_VANFOSSEN19
Recommend Dealer
Yes
Employees Worked With
I think Josh
Dec 01, 2023 -

Tulsa Hyundai responded

Thanks for the feedback, Haley! We're glad to hear that you found our remodel appealing and that you found the seats comfy during your visit. We apologize for any delays that may have inconvenienced you, and we'll strive to make things even smoother for your next visit. If there's anything specific you'd like us to improve upon, please feel free to share. We appreciate your support and hope to see you again soon!

December 01, 2023

The push for very expensive additional services on newer vehicles is annoying. Lower pricing would help sell some services. More

by brian.gunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Tulsa Hyundai responded

Thank you for sharing your feedback, Brian. We appreciate your perspective on the additional services, and we'll take your input into consideration. Our goal is to provide value, and we'll review our pricing to ensure it aligns with our customers' expectations. If you have any specific suggestions or concerns, please feel free to share them with us.

November 29, 2023

I was very happy with everyone I dealt with at Tulsa Hyundai. The only thing I didn’t like was paying $100 for a diagnose. More

by MLONGAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Tulsa Hyundai responded

Hi Mlongab! Thank you for sharing your experience with us. We're glad to hear you had a positive interaction with our team. We'll definitely take your feedback about the diagnostic fee into consideration. Your satisfaction matters, and we aim to ensure a great experience overall.

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