Back

Tulsa Hyundai - Service Center

Tulsa, OK

3.5
1,433 Reviews

1,433 Reviews of Tulsa Hyundai - Service Center

Sort by
October 31, 2024

Could not get anyone in service to answer phone. Would get sent to voice-mail and never got return calls until I called after 2 days and was irritated. More

by cardsfn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
October 30, 2024

This was the best dealership service and experience I’ve ever had. Steven communicated every step in the process keeping me updated on the progress of my vehicle issue. If there ever was a perfect experie More

by manuelmoeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Tulsa Hyundai responded

Thank you for the amazing feedback, Manuel! We're thrilled to hear Steven provided such an exceptional experience and kept you well-informed. We look forward to serving you again in the future!

October 25, 2024

This is the 2nd time your asking for a review. The service was very good More

by BCROSBY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Tulsa Hyundai responded

Thank you for your feedback! We're glad to hear you had a great experience. 😊 Your review helps us improve and serve you better!

October 24, 2024

I don't know who Gavin Kalagher is. Maintenance is covered on my ionqic 5 but at 6000 miles I was charged $22 for tire rotation. On my first recall I was offered a $22 tire rotaion a More

by GLACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Condrey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cooper Houchin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Matsler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Kalagher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeren Blaylock
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Still in process of approving and then completing warranty work. Thus far, the individuals I have worked with have been helpful and responsive. More

by tbartt22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Kalagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Several others--but understand they no longer work there.
Oct 25, 2024 -

Tulsa Hyundai responded

Thank you for your understanding, Kyle! We're glad everything was resolved and that your experience ended on a high note. We appreciate your feedback! 😊🚗

October 19, 2024

I was told my car would be ready between 1:00-1:30. At 2:30 I went to ask about my car. They drove up with it right after I ask about it. Don’t know how long I would have sat there & waited!!!! More

by BBILBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Browder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Tulsa Hyundai responded

Thank you for your feedback, and we apologize for the delay in getting your car ready. We understand how frustrating it is to wait longer than expected, and we're sorry for the inconvenience it caused. Your experience is important to us, and we will work to improve our communication and service timelines. Thank you for bringing this to our attention!

October 17, 2024

Steven was very helpful, easy to work with and very informative. He kept me in the loop the entire time my car was being serviced! More

by Hkberky29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Tulsa Hyundai responded

Thank you for the great feedback, Hkberky29! We're glad Steven provided helpful, clear communication throughout your service. We'll be here whenever you need us!

October 16, 2024

After a horrible experience at regional Hyundai I went to Tulsa Hyundai, and it was like night and day. Michael Landrum treated me like gold. It was so appreciated. More

by STANSTILLWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Landrum. Five stars.
Oct 18, 2024 -

Tulsa Hyundai responded

Thank you for sharing your experience, STANSTILLWHITE! We're glad to hear that Michael Landrum provided you with such excellent service at Tulsa Hyundai. We appreciate your feedback and hope to see you again soon!

October 07, 2024

Asked about getting my dings fixed with ding and dent coverage they sold me and I can't get anyone to respond. Yet I keep getting texts to do the survey. So here it is. I've been ghosted on ding and dent More

by R.lmills
Recommend Dealer
No
Employees Worked With
Didn't catch any names
Oct 24, 2024 -

Tulsa Hyundai responded

Thank you for your review. I'm sorry you haven't been contacted back about dent coverage. Can you call me at 918-995-2587 so we can help get your claim started.

October 06, 2024

Service department was excellent. Very nice department and service advisor. Hope finance department has improved. More

by Ronna J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Tulsa Hyundai responded

Thank you, Ronna! We're glad you had a great experience with our service department. We'll take your feedback about the finance department to heart, and we hope to exceed your expectations next time!

1
...