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Tulsa Hyundai

Tulsa, OK

4.1
2,872 Reviews
We are so proud to be Tulsa, Oklahoma's premier Hyundai Dealership! We have everything you could possibly want and need to get started or continue along, on the car-buying adventure! Our friendly, caring and committed Sales Staff has many years of experience providing top-notch customer service. Whether you choose to browse through our New and Used Inventory online or get Directions to come to visit us, be sure to check out the Blog page where we continuously update our customers with How-To's, Manufacturer News, and What's New at Tulsa Hyundai. At Tulsa Hyundai, we are passionate about providing the best car-buying experience possible, but we are equally dedicated to our community. It is our mission as your regional Hyundai dealer to go one step further than any other dealership by Keeping it Local! We regularly host community events and fundraisers featuring local food trucks, bands, and charities. Check out some of our latest events, and make sure you don't miss the nest one, on our Community Involvement page!
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9777 South Memorial Dr.

Tulsa, OK

74133

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Showing 2,872 reviews

April 27, 2023

Necessary, but not the level of service I was previously accustomed to with the INFINITI dealership in Tulsa. More

by gene_martin
Recommend Dealer
No
Employees Worked With
Macaroons
Apr 27, 2023 -

gene_martin responded

For the record, the employee I worked with was Macario, not Macaroons. Macario did his part well enough. The dealership is in the midst of expanding the facilities, and will likely cite this as the cause of any customer issues. It’s a contributing factor but not the root cause in my opinion. For what it’s worth, I offered to speak with the General Manager in October 2022 and never heard from anyone.

April 25, 2023

Arlee was nice. The service was awful. The time to replace my engine took 4 months. Entirely too long to wait for parts. Had to call national hyundai office in Nashv More

by amadlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlee Gore
Apr 27, 2023 -

Tulsa Hyundai responded

Thanks for the feedback, Amadlong. Anything less than a 5-Star experience is a fail to us. We read every review and discuss ways we can continually improve. We apologize for the long repair time, this is not typical and we hate to hear that we missed the mark. If there is any way we can earn your business loyalty, please let us know.

April 23, 2023

Terrible communication from the service center and lack of response when you call. My car was in the service center for over a month and I was ignored most of the time when I called for updates and never r More

by fry.cherie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cooper Houchin
May 01, 2023 -

Tulsa Hyundai responded

Hello, Cherie. We have a long history of providing the best service possible to every customer. It is deeply troubling to hear that you had a bad experience at our dealership. We would like more in-depth information so we can make sure this type of incident does not happen again. Please call us at (918) 995-2725 and ask to speak with a manager.

April 22, 2023

Fast service professional,courteous,and knowledgable staff.Great experience from begining to end 10/10 More

by taylor_evans82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper Houchin
Apr 24, 2023 -

Tulsa Hyundai responded

We are pleased to hear you had a five-star service experience, Taylor_evans82. Thank you for trusting Tulsa Hyundai with your vehicle needs., Let us know if we can be of further assistance.

April 21, 2023

Terrible place with zero accountability or responsibility to your vehicle. They lose parts off your car while working on them and then have the audacity to lie to your face regarding the missing parts More

by tia.e.juby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlee Gore, Faith Condrey, Cooper Houchin, Macario Jaimes
May 01, 2023 -

Tulsa Hyundai responded

Hello, Tia. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and we would like to learn more about your experience. Please give us a call at (918) 995-2725. Thank you.

April 16, 2023

Service has been underwhelming since I purchased my 2022 car. Previous scheduled appointment the service reset on car was not set. When called dealership told I can look up on utube and do it myself. It w More

by bobette_wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue anyone’s name to rate
Apr 19, 2023 -

Tulsa Hyundai responded

Hello Bobette, thank you for letting us know about your experience. We appreciate your patience with us while we build our new state of the art facilities! We were unfortunately without a car wash for quite some time, and are happy to say it is back up and running now! We do apologize for missing the service interval reset, we will make sure that is addressed and corrected. As for a past due service reminder, we do want all of our customers to stay up to date on all recommended services, so if there were any recommended but not performed during a service visit, we do send reminders to get those services scheduled to keep your car in the best shape possible. Please let us know if we can help with anything else!

April 14, 2023

Fast and efficient. Everything was fairly easy and I felt good about my experience there. More

by derek.d.jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 19, 2023 -

Tulsa Hyundai responded

Thank you, Derek.d.jones! We are pleased to hear your visit was fast and efficient and we look forward to working with you again in the future.

April 12, 2023

Service is usually pretty quick and they respond to questions quickly. Even though they are under construction, the customer service is still great. More

by EMILY.STEWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlee Gore
Apr 19, 2023 -

Tulsa Hyundai responded

Thank you for sharing your experience, Enily. We appreciate your patience during our remodel and look forward to your next visit.

April 11, 2023

I was supposed to get a call about my service and that I’m disappointed about my service because a part was left off my Santa Fe. I didn’t receive a call so… I’m frustrated More

by eyedesigner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t who I worked with
Apr 19, 2023 -

Tulsa Hyundai responded

Hello, we are sorry to hear you did not have a 5 star experience during your service visit. Please give us a call at 918-779-3064 and either ask for the service manager or leave your name and a good phone number to reach you and we will give you a call as soon as possible!

April 08, 2023

Cooper did a great job communicating. Quick work considering the fix that was necessary. Will defined use the service center again. More

by SUNSHINEJUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlee Gore, Faith Condrey, Cooper Houchin, Macario Jaimes
Apr 11, 2023 -

Tulsa Hyundai responded

Thank you SunshineJune! We appreciate your business!

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