Tulsa Hyundai

Don't go to Tulsa Hyundai! In a process that took over five hours, I was bounced between multiple employees. When the sales manager on staff, himself, along with the salesman s In a process that took over five hours, I was bounced between multiple employees. When the sales manager on staff, himself, along with the salesman shown me an envelope that was written in several different pretty colors, a deal was offered. They said they would give me about $20,000 for my car trade in, payoff another vehicle for me at about $2,000 and sell me a Genesis for about $33,000. While sales only focused on what the monthly payment would be making, I asked three times what my trade in offer would be before they finally shown me what was on the envelope what they would give me on a trade. The sales manager said this amount here, as he pointed to what was written in the scrap paper, plus the second vehicle payoff. I said, yes, wow, thank you. That would be great. Then I went in to see the finance manager. What was written on the paper was a $20,000 trade in, “including” the payoff of the truck. Although the contract form explicitly says: “The Purchase of this service contract is voluntary and is not required in order to obtain financing of the purchase covered vehicle...” the sales manager told me that a $4,500 Millennium Auto Protection warranty, along with gap insurance, was part of the deal or there was no deal. Hyundai already has a great warranty. So this was only taking further advantage of me. My actual trade in on the car amount, listed in the contract was $12,500. This is a couple of thousand dollars less than what the KBB value is on a trade in. When I mentioned this Big Red said, “Kelly Blue Book is only for the north and east coast.” This is one of many lies I was hearing, but I kept my mouth shut. I just watched and listened to what was going on and what was coming out of their mouths, trying my best to maintain my composure. They though I was actually buying it all, I guess. Also, the final price of the vehicle was now about $34,000, $1,000 more than agreed upon. BAIT AND SWITCH MUCH! With interest , plus the “required extras” I had to purchase, the final payout amount came out to $53,000 for a Hyundai Genesis Coupe! not a BMW or Mercedes. I took my new car to the service department, because I honestly thought there was something wrong with the clutch and transmission. I was turned away because there were “no problems”. They are so incompetent in the Tulsa Hyundai service department that they had to call Hyundai engineering to identify what parts were under the hood. I might have put myself out there, considering my credit score brand that I have been doing my best to repair for 5 years now without much change and many paid loans, and paid this out. However, the 2015 Hyundia Genesis Coupe is the most ignorant failure of a machine I have ever encountered. More

very excellent Work with us in every which way to get us the best deal possible. Very friendly and professional people and definitely recommended them here at tulsa Work with us in every which way to get us the best deal possible. Very friendly and professional people and definitely recommended them here at tulsa Hyundai. More

JACKY LEUNG, TULSA HYUNDAI Very knowledgeable, friendly and fun. A pleasant experience. The staff was courteous and interested. Great time was had by all. Love my car! Good Job Very knowledgeable, friendly and fun. A pleasant experience. The staff was courteous and interested. Great time was had by all. Love my car! Good Job More

Buying experience See my survey comments... there is room for improvement. At every turn the price of the car went up and up. Didn't like some of the language/slang u See my survey comments... there is room for improvement. At every turn the price of the car went up and up. Didn't like some of the language/slang used, Didn't like bad-mouthing other dealerships. Some folks seemed somewhat confrontational. More

A super Dealership Excellent place to shop and buy a car. They have a right to be proud of Dealership. Oscar gets my as a great salesman anytime. Excellent place to shop and buy a car. They have a right to be proud of Dealership. Oscar gets my as a great salesman anytime. More

Sales experience was great! Jacob did a great job and did not apply high pressure on the deal. I did receive information from Dee Brock that my credit report would only have one Jacob did a great job and did not apply high pressure on the deal. I did receive information from Dee Brock that my credit report would only have one hard hit related to requesting a competitive bid on the financing but I had three hits on my credit report and it lowered my score. I have since emailed him requesting that he send a letter of deletion to the credit bureau and not heard anything back. If he would take care of this I would be very satisfied. I am pleased with the vehicle. More

I was very pleased overall with my buying experience. The employees were very friendly and answered all our questions satisfactorily. We were especially impressed by the gentlemen in the finance departmen The employees were very friendly and answered all our questions satisfactorily. We were especially impressed by the gentlemen in the finance department. I am very satisfied with my 2015 Sonata. More

Great place and great staff. Would go back and would recommend to others to buy here. Great customer service and I didn't feel pressured into anything. I wasn't bombarded by every Would go back and would recommend to others to buy here. Great customer service and I didn't feel pressured into anything. I wasn't bombarded by everyone as soon as I arrived which was very nice. More

Awesome Great people great experience love my car, have had so many people ask me where I got it and that they want one am sending them that way Great people great experience love my car, have had so many people ask me where I got it and that they want one am sending them that way More

Purchase 2015 Santa Fe We had received a VIP invitation to the dealership. We had never been to the dealership before or knew anyone who worked there. A person who informe We had received a VIP invitation to the dealership. We had never been to the dealership before or knew anyone who worked there. A person who informed they were from the finance department informed that they had a buyer for our 2011 Hyundai Sonata and would probably be able to pay a higher price for our vehicle if we would like to stop by. We went to explore and decided to keep the Sonata and traded in our Lexus for the Santa Fe. With the helpful financing as well as the professional & personable staff, it made our experience a pleasant one. More