Tulsa Hyundai

Awesome Car Service Dept I am a very satisfied customer of the Tulsa Hyundai Service Dept. Scott Michael Paul all do a great job, aren't pushy and treat me as family. T I am a very satisfied customer of the Tulsa Hyundai Service Dept. Scott Michael Paul all do a great job, aren't pushy and treat me as family. Thumbs UP ! More

Great oil change They did my oil change on a Saturday even though they said its usually appointment only, got it done and didn't try to upsell me a bunch of services i They did my oil change on a Saturday even though they said its usually appointment only, got it done and didn't try to upsell me a bunch of services i didn't want. More

Negative experience Advisor was negative, not helpful or pleasant at all! Wait time was 2 hours for a 9:30 appt. Worst experience I’ve had there! Advisor was negative, not helpful or pleasant at all! Wait time was 2 hours for a 9:30 appt. Worst experience I’ve had there! More

Good Experience I have driven a Hyundai for twelve years. Since moving to Tulsa, I have used the service dept. at Tulsa Hyundai and have always been pleased with the I have driven a Hyundai for twelve years. Since moving to Tulsa, I have used the service dept. at Tulsa Hyundai and have always been pleased with the service. I recently bought a new Elantra and the car performed great on the test drive. Buying the car was a good experience.. More

Documents not supplied. I purchased a 2016 Tuson that was certified on August 26th. We we there late on that Monday evening and was told the certification papers was in the I purchased a 2016 Tuson that was certified on August 26th. We we there late on that Monday evening and was told the certification papers was in the Service department and they had already left for the day and the papers would be mailed the next day> I have called left 7 messages and no one has returned my calls except for Sales Man Kory and he said he would get that taken care of over two weeks has past and no paper work yet or return calls. More

Greg was responsive and helpful Service area was helpful, with problem of treating the interior of car for offensive "new car smell" Greg dealt with the problem with an Ozone treatme Service area was helpful, with problem of treating the interior of car for offensive "new car smell" Greg dealt with the problem with an Ozone treatment. The odor is not as offensive as it was. Will wear off eventually. More

Wow, just wow! Steve Wolfe was amazing! Steve Wolfe was amazing! Steve Wolfe was amazing! Steve Wolfe was amazing! Steve Wolfe was amazing! Steve Wolfe was amazing! Steve Wolfe was amazing! Steve Wolfe was amazing! Steve Wolfe was amazing! Steve Wolfe was amazing! Steve Wolfe was amazing! Steve Wolfe was amazing! Steve Wolfe was amazing! More

always a GOOD experience! The Hyundai Sonata is an excellent performing car! The service department at Tulsa Hyundai is also an excellent performing department! It is profess The Hyundai Sonata is an excellent performing car! The service department at Tulsa Hyundai is also an excellent performing department! It is professional, efficient and cost effective and helpful whether you wait in their lounge or get shuttled home and back! Maintenance is no loner a dreaded inconvenience. I am a VERY happy Hyundai owner and customer for two years now. More

Disorganized Car Dealership We purchased a used car for cash. We thought it would've been a simple transaction because it should have been. Please understand that the people work We purchased a used car for cash. We thought it would've been a simple transaction because it should have been. Please understand that the people working here had a good attitude but seemed to lack proper training in certain areas. the salesman was great, but the problems started with the paperwork. The dealer, like many, charged a $499 fee for document processing. We handed over a nice round figure of cash only to be told that they could not make change. What? So the price of the car had to go up by one dollar in order to spare them having to get change. Weird right? Fine. We gave up the dollar and paid the additional $499 thinking the documents will be in good hands and drove off the lot. A few days later an email comes in saying we need to go back down to the dealership and sign a document THEY forgot about. It was the odometer disclosure. No big deal, honest mistake. Document signed and on our way (so we thought). About a week later we get another email. This time it was for an incorrect VIN on the buyers order. I examined the buyers order and was confused because the VIN was correct. Correspondence and phones calls followed over multiple days. Finally, received documents almost 20 days after driving off the lot. When being charged almost $500 for document processing only to be called multiple times to use my time to redo paperwork that should have been correct in the first place, does not make the dealership look very competent. Again, the people who I dealt with where nice, they just didn't seem to have all the ducks in a row to justify such an expensive document fee. More

Great salesmen, great car Our sales team was great. Charles and Julio were very helpful during the test drive and when discussing pricing options. Very friendly, not too push Our sales team was great. Charles and Julio were very helpful during the test drive and when discussing pricing options. Very friendly, not too pushy. Both really seemed to listen to what I wanted out of a car and helped get me set up. Tom in the finance office was fast and friendly, and all the staff were great with my daughter. In all, a positive experience with Tulsa Hyundai. More