Tulsa Hyundai

horrible Crooked as can be. We purchased a jeep from then in June of last year. Just recently, the vehicle caught fire and was a total loss. Now the only thing Crooked as can be. We purchased a jeep from then in June of last year. Just recently, the vehicle caught fire and was a total loss. Now the only thing we are waiting on is a check for the extended warranty that we purchased thru them. You see, the GAP policy (also purchased thru Tulsa Hyundai) requires that the dealership cut a check for the pro-rated amount of whats left on the extended warranty before covering the remainder of the loan amount. We have been given the run around from both Brenda Fritz and the general manager, Farooq(?). Multiple attempts to contact them by telephone have failed. We have left multiple messages and voicemails for these two individuals to return our call. I am a 100% disabled veteran and we need separate vehicles so that my spouse can work and I can attend my many VA appointments. This "foot-dragging" is getting a little old and frankly it is highly unprofessional. I do understand that there are hoops that have to be jumped thru for something like this, but for neither of them to return a phone call speaks volumes to me. I will actively turn every person I can away from this dealership. Be-it one of my many veteran groups, social media, or even word of mouth. More

Overall Good. Overall I'm happy with this dealership. Had some problems during the buying process but Tulsa Hyundai worked to fix the issues and followed up to make Overall I'm happy with this dealership. Had some problems during the buying process but Tulsa Hyundai worked to fix the issues and followed up to make sure it had been fixed. I never felt pressured into anything. Josh B. The sales person was great to work with. Really like my new (to me) car. I think it was purchased at a reasonable to good price. More

Unbeatable service My experience at Tulsa Hyundai was outstanding. As a first time car buyer and a young female, I was told horror story after horror story about dealing My experience at Tulsa Hyundai was outstanding. As a first time car buyer and a young female, I was told horror story after horror story about dealing with car dealerships. This was not the case here. Reginald was outstanding in allowing me to negotiate via phone calls and text since I did not live in the immediate area. Once we agreed on a price I headed toward the dealership still weary of being hit with unforeseen costs once I got there. Upon arrival, the staff was so friendly and made me feel very comfortable. The whole process was so smooth and not once was I pushed into adding anything that would drive my cost up. Reginald and Cheryl (sales manager) went above and beyond in my whole car buying experience and I am so thankful for that. I highly recommend Tulsa Hyundai! More

Great experience I came in to test drive a Hyundai Elantra and overall had a very good experience. Tyler was an excellent and knowledgeable salesperson. Todd (the sale I came in to test drive a Hyundai Elantra and overall had a very good experience. Tyler was an excellent and knowledgeable salesperson. Todd (the sales manager) gave me a very generous offer on my trade, right out of the gate. I would not hesitate to go there again and was very impressed with both the car and staff. More

Rude Staff Very rude salesman and manager. Rather than working with me on price, the manager just wished me good luck in finding something somewhere else. I will Very rude salesman and manager. Rather than working with me on price, the manager just wished me good luck in finding something somewhere else. I will not be returning nor would I recommend this dealership. More

Exciting Dwayne Givens my car guy, was so polite and was honest and upfront on price and upfront investment, trade in value, what would fit into my budget and Dwayne Givens my car guy, was so polite and was honest and upfront on price and upfront investment, trade in value, what would fit into my budget and credit score. I was very impressed with his knowledge on the product, and all rebates and how to get the best out of my investment. Never once did I feel like he was JUST trying to SELL me something, he really felt like a friend helping me find the right car for me. He stayed with me through the entire process, and has called and made sure I am still happy with my choice. I HIGHLY recommend Dwayne GIVENS. I Just LOVE driving my Hyundai Tuscon in the pretty Caribbean blue. More

Great people and service! We had a wonderful experience during the purchase of our jeep wrangler. Friendly service and quick contact all throughout. They really worked had to g We had a wonderful experience during the purchase of our jeep wrangler. Friendly service and quick contact all throughout. They really worked had to get our deal done and as close to our terms as they possibly could. I had very stringent needs that they did their best to meet. I would tell my family to shop here and recommend them to anyone. Very painless, not pushy, and they were very accommodating of my children More

Test Drive Scam I visited the dealer's web site and was notified that they were giving away $40 gift cards for doing a test drive. I had previously done this promoti I visited the dealer's web site and was notified that they were giving away $40 gift cards for doing a test drive. I had previously done this promotion about 9 months ago. After completing the test drive the salesman informed me I did not qualify for the gift card as the system showed IO had done this in the previous year. I showed him on the form where it states you could not have done this in the past 6 months in writing. I still have not received the gift card. This is what I call a scam and reflects poorly on this dealer. I will not recommend any dealer (or any other business) which is misrepresenting facts. More