Tulley BMW of Nashua

I reached out interested in a vehicle after looking for hours and finding the right color combo I wanted. They wanted me to come in right away, but I live in NY 100 miles away. After that, they told me the hours and finding the right color combo I wanted. They wanted me to come in right away, but I live in NY 100 miles away. After that, they told me they refused to work with me and only deal with local customers. Horrible Customer service. I would never consider this dealer. More

I traded in my truck and purchased a CPO 2019 330i xdrive and had a great experience working with Gloria and everyone else involved with the purchase. I am very happy with the vehicle so far. and had a great experience working with Gloria and everyone else involved with the purchase. I am very happy with the vehicle so far. More

I am currently staying in Boston and working on relocating and establishing my business in NH. I found a CPO BMW X340i at Tulley BMW in Nashua and contacted them by email requesting follow up b relocating and establishing my business in NH. I found a CPO BMW X340i at Tulley BMW in Nashua and contacted them by email requesting follow up by email. I immediately received several phone calls from them but no emails I went up there to buy it on February 24, 2022. The sales guy Matt Ryan was a nice enough but was clearly new. The sales manager – Corbin Tulley had the slick used car salesman vibe which doesn’t align with me. He made it clear he is the top dealer in new England and undercuts everyone else and tried to convince me I was getting the deal of a lifetime which ultimately proved to be a fabricated alternative fact. Nevertheless I paid $10,000 on my card and began the paperwork to finance the rest. It was late in the day and someone at the dealership informed me that in NH a dealer is unable to register a car and therefore I must do it myself. No one at the dealership could tell me exactly what would be required to register under my business so I asked to stop the transaction so I could head over to the town hall to collect the requisite information. They continued pushing me to just buy the vehicle and deal with registration later which was not an option for me as I like to have all of my information upfront. Finally they capitulated and agreed to refund so I signed the refund documents. It was meant to snow the following day and they insisted I would need to return to sign the paperwork as it cannot be done remotely. There was confusion around my multiple business addresses around the country and the finance guy was unable to explain to me exactly what was needed on the application. I had asked them to look around the region for other X3M40is and they insisted they had and there were none suitable. The next day I was frustrated with all of the confusion around the loan application and perturbed that the refund I had signed for had not been issued. I messaged Matt and said I was tired of the BS and would just pay cash and requested wire instructions. I received the following reply: You know what, we’re going to refund your 10k down payment, there is no point at this time to sell a car to somebody that does not want to follow our rightful business practice. Thank you for your time. I had a look myself and I found the same year make and model with half the miles and the two features lacking in the previous one – active cruise control and upgraded stereo for the same price! I contacted that dealer and they proved to be a pleasure to work with. The paperwork was all handled very quickly and via fedex which Tulley told me they could not do. They informed me they could register it for me via a service in NH which Tulley said was not possible. Finally they offered to allow me to leave it on their lot for a month while I am traveling. I could not have been happier with this dealer and this find and will be a client for life with them It is now March 2nd and Tulley still has not issued the refund. This dealer not only blatantly lies but apparently believes they can steal money. I had to initiate a chargebacks with the two cards (Tulley would only allow me to put $5K on a single card) Beware of this dealer and their sketchy business practices. More

We had a great experience with Gloria. She took all the time we needed to make the decision and purchase the 740e which we love!! She took all the time we needed to make the decision and purchase the 740e which we love!! More

Best BMW dealership in the New England area! I was in the market looking for a M3 Competition back in November and after going to a bunch of dealerships in Massachusetts who were charging absur I was in the market looking for a M3 Competition back in November and after going to a bunch of dealerships in Massachusetts who were charging absurd markups even on cars that had to be factory ordered, I was greeted by Gloria Prosper who was my sales representative at Tully’s. I enter and the first question I asked was, how much markup over MSRP are you guys charging? To which Gloria replied … we do not believe in such practices and would love to offer you one at MSRP and any rebates BMW might have at the time of delivery. That statement itself convinced me that this is who I would like to give my business to. So I place my order after giving my initial deposit and I was in on the December allocation. Fast forward to last week, my M3 was ready for pickup. In between December and last week, I was provided timely updates on the status of my car which made the wait somewhat bearable. Next, you know how talking about money is one of the worst parts about buying a car, the finance guys here at Tully’s were equally excellent and didn’t try to pressure and upsell me on any unnecessary packages and based on how I plan on using my car only recommended I get the tire and alloy protection (which wasn’t that expensive compared to the price of the car) just because how bad the roads in Massachusetts are. Finally, even though BMW financial services upped their interest rate, they even honored the 1.9% rate of interest which was offered by BMW back in December. In short 10/10 would recommend Gloria and the other folks over at Tully’s for such an amazing purchase experience. More

I had a great experience working with Gloria Prosper and the team at Tulley. Gloria was very helpful and listened to what I was looking for in a car…. It was a pleasure working with Gloria….. Seth Bridg the team at Tulley. Gloria was very helpful and listened to what I was looking for in a car…. It was a pleasure working with Gloria….. Seth Bridge in the business office was helpful as well.. I highly recommend working with Gloria! More

Great Job, Gloria Prosper, my client advisor! Thank you Great Job, Gloria Prosper, my client advisor! Thank you very much for your efforts to start my next journey with BMW 4 Series. This's my first wee Great Job, Gloria Prosper, my client advisor! Thank you very much for your efforts to start my next journey with BMW 4 Series. This's my first week with the new car. I like it very much! I would recommend Gloria if you have a chance to visit Tulley BMW. She will be best advisor for any questions and support! She will bring the best luck for your final deal, too. More

We bought the car after our lease expired. Gloria helped with this whole process with lot of patience as we had to cancel few times due to sickness. This is our third BMW and second from Tulley BMW. All thi with this whole process with lot of patience as we had to cancel few times due to sickness. This is our third BMW and second from Tulley BMW. All this time we primarily dealt with Gloria and Val. So far, we have been very pleased with the service. More

Thank you Gloria for everything today! Sold my bmw for another make of car , and was back within a week ! Your service and overall approach makes it a pleasure to do business! Also shout out to Mat in fin another make of car , and was back within a week ! Your service and overall approach makes it a pleasure to do business! Also shout out to Mat in financing ! Buying a car can be a very laborious task but your team make it enjoyable ! Thank you ! More

Gloria was fantastic, making the process extremely easy. She instills everything I love about Tulley, being client-first and fully transparent all along the way. This is my third car with Tulley and each t She instills everything I love about Tulley, being client-first and fully transparent all along the way. This is my third car with Tulley and each time gets better. More