Tulley BMW of Nashua
Nashua, NH
Filter Reviews by Keyword
By Type
Showing 680 reviews
There service there is wonderful. Tyler Smith has been a pleasure and is the main reason I come to Nashua to get my service. He always on point and get everything done quickly and wit Tyler Smith has been a pleasure and is the main reason I come to Nashua to get my service. He always on point and get everything done quickly and with a smile on his face. Just like to say thank you More
The entire staff at Tulley was wonderful, especially Gloria who managed the handoff of my new vehicle and ensured the services and new car orientation was done to meet my needs. I highly recommend Tulle Gloria who managed the handoff of my new vehicle and ensured the services and new car orientation was done to meet my needs. I highly recommend Tulley and Gloria without reservation! More
I started my Tully experience with Nicole. She was my contact through the online inquiry. She was friendly, responsive and appreciated! The goal was to get out of my Toyota lease and into my She was my contact through the online inquiry. She was friendly, responsive and appreciated! The goal was to get out of my Toyota lease and into my bucket list car! I arrived at the dealership on a Friday late afternoon. I began working with Jim Beal who effortlessly opened up each vehicle I showed interest in. The plan wasn’t exactly to go 2022 but you can’t plan everything. Once I choose “the one” Richard Jenkins took my son and I through the need to know BMW X5 quick book! He was super knowledgeable, made the experience comfortable answering any questions without hesitation. Then came the sales part. A good 5 hours after arriving we finally got to closing the sale. Seth Bridge was who we worked with. Another great compliment to the Tully family! He went over a recap of our request and where it stood. He explained all aspects of the transaction in a professional manner. I signed and was A happy 1st time BMW buyer. Throughout the process, my son and I were greeted by (I can only assume) the owner. He kindly thanked me for my business with a friendly hand shake for both my son and I. Overall being a 1st time buyer can be a bit intimidating but this group truly knows how to make people feel welcome and their business appreciated. What a great culture- these days, that is something to be proud of! More
I recently bought a 2022 BMW X3 from Tully BMW. I can't say enough about my salesperson Jim Beal, he was a pleasure to work with, no pressure and very patient. The entire team at Tully made my purc I can't say enough about my salesperson Jim Beal, he was a pleasure to work with, no pressure and very patient. The entire team at Tully made my purchase easy and stress free. I highly recommend Tully of Nashua!! Joanne S. More
Amazing experience with Gloria Prosper. She is the best! We went in without really having a clue of what we wanted, but left with exactly what we wanted thanks to Gloria! We recommend her t She is the best! We went in without really having a clue of what we wanted, but left with exactly what we wanted thanks to Gloria! We recommend her to everyone and will continue to purchase with her in the future. More
I was having some difficulty with my current BMW and wanted to switch it out for another similar vehicle. We met with Gloria Prosper and she worked hard to understand our concerns and negotiate a fair wanted to switch it out for another similar vehicle. We met with Gloria Prosper and she worked hard to understand our concerns and negotiate a fair price on a new vehicle with the sales manager. More
I have been leasing and buying BMW's with Tulley for over 10 years. Gloria Prosper is one of the best professionals in the field. Val the general manager is a gentleman, very nice and will do everything to m 10 years. Gloria Prosper is one of the best professionals in the field. Val the general manager is a gentleman, very nice and will do everything to make sure all clients are treated with respect. More
I recently bought a 2022 BMW Z4 from Tulley in Nashua. My salesman Jake was a pleasure to work with. No pressure and straight talk. I got a good deal on the car and also a great price on my trade in. I My salesman Jake was a pleasure to work with. No pressure and straight talk. I got a good deal on the car and also a great price on my trade in. I would not hesitate to go back for my next vehicle. Mike L. More
I have several complaints about this dealership. They have made buying my first (and second) BMW a painful experience. #1 the first BMW (certified pre-owned 2018 x5) I purchased at the end of March They have made buying my first (and second) BMW a painful experience. #1 the first BMW (certified pre-owned 2018 x5) I purchased at the end of March had some serious wandering issues on the highway within my first week of owning it. I called service and expressed my concerns. The car was wandering into other lanes at 60+ mph. There were no lights or other messages indicating a known issue. I was afraid to put my small children in the car. I was also white knuckling it down route 3 every day to work. I brought the car in a total of 3 times to be evaluated. One time they replaced the rear brakes; did not have anything to do with my complaint. The other times, they kept my car for several days and did not do anything. My car was not even in my driveway when I made my first payment. It was at Tulley, being “serviced.” The issue did not go away, it seemed to be getting worse. I was not pleased at paying 45k for a car I did not feel safe in. I was told that this was just a characteristic of the car and that I need to use both hands on the highway. #2 A month later, on May 14th I had given up trying to get them to fix the car, didn’t feel safe, went back to Tulley and traded it in for a brand new 2022 x5. At this point, I lost a couple thousand dollars on a car I had only owned for a month. I just wanted to be rid of it and have something reliable to drive my kids in and get to work safely. I did not want to play the used car game again. We financed through a credit union, everything seemed to go smoothly, we traded in the older BMW (which went right back up for sale), we left them a nice review and left thinking we were done. No. Tulley never paid off the BMW we traded in, which by the way is up for sale on their website. I got a call from my bank 2 weeks later saying they never received the payment from Tulley. I immediately called Tulley and spoke to finance and got a runaround story of how they sent the payoff check in the mail but it never made it to the bank. So they voided it and sent a new one. Why was this not paid immediately? Why are they sending checks? They assured me that a new check was in the mail. That was over a week ago. My bank has called me servers times this week to let me know that have not received anything. Meanwhile, my credit score has dropped. Having 2 loans out for 2 BMWs has negatively affected my credit score. My husband and I have both left them messages and have not received any resolution to this day. My experience at this dealership has been a nightmare. More
My recent experience with Tulley BMW Nashua was overall very positive. Best rates, experienced and friendly staff makes the car buying experience very easy. They always respond back on time and answere very positive. Best rates, experienced and friendly staff makes the car buying experience very easy. They always respond back on time and answered all my questions. Highly recommend Tulley Of Nashua. More