Tulley BMW of Nashua

I was treated exceptionally well at Tulley BMW, but the staff as a whole, and, particularly by Keith Cox, my "Client Advisor". I discussed my needs with Kieth, he offered me a suitably wide range of optio staff as a whole, and, particularly by Keith Cox, my "Client Advisor". I discussed my needs with Kieth, he offered me a suitably wide range of options, and, unlike sales associates at my other dealers, did not try to "up-sell" me on a car I didn't need or want. (Going in for a 3-series sedan, he did not try to sell me a 1-series convertible or an M5.) Once I had decided on a car to test drive, it was brought around front and I was given the opportunity to take it out, by myself, for an extended drive. Upon returning from the drive, my trade-in had already been appraised, and price negotiations were quick and transparent. A deal was struck, and I returned, at *my* convenience, two days later, to pick up my new car. The car was delivered, from the showroom floor, in excellent condition, and Kieth took all the time needed to familiarize me with the features of the newest 3-series. He setup everything from the car's door-chime, to the radio's speed-sensitive volume control, to the daytime running lights, all to my liking. Tulley provided Massachusetts plates and registration, saving me the hassle of dealing with the Mass RMV. I left Tulley, on-time, in a new BMW, for an extended road-trip. Upon returning from my break-in road-trip, I discovered that I had somewhere lost a tire valve-stem cap. I swung by Tulley, quickly found Keith, and he gave me a new cap in under five minutes. I have been very impressed with Keith and Tulley's service, before, during, and after the sale. I look forward to continued interaction with Tulley during the ownership of this BMW. More

My experience with Tulley BMW and in particular with salesperson Keith Cox was top notch. My past four vehicles have been Audis and I was honestly reluctant to make the transition. Keith fully educate salesperson Keith Cox was top notch. My past four vehicles have been Audis and I was honestly reluctant to make the transition. Keith fully educated me about the vehicle, offered me a thorough analysis of lease versus buy options, worked intently with me on the price, FULLY educated me about all of the vehicle's features (he even set up my Bluetooth and removed the car seats from my Audi in the rain). Most importantly I found him to be very honest and trustworthy. This was the most pleasurable buying experience I've had in a long time. In fact days after I took my new car off the lot I noticed some minor damage that neither he nor I noticed in the showroom. Without any questions asked the car was booked with the body shop for immediate repair and was turned around within 24 hours. Again, this is the most pleasurable experience I've had in a long time. I'm only disappointed that I was treated so poorly today at Audi of Nashua when I turned in my car. A sales person actually insulted my decision to move to a BMW- saying "good luck to you in the winter" and then tried to tell me I didn't buy an all wheel drive vehicle. He was obviously ignorant and even more relevant, completely unprofessional. And this is from a dealer from whom I've purchased three cars. This comment alone made me grateful for my experience with Keith and Tulley. More

Frank Chafe was attentive to my wishes and concerns but did not pester me with sales calls in the 2 weeks in which I was considering my purchase of a 335xi coupe. I'm thrilled with the new car and appreci did not pester me with sales calls in the 2 weeks in which I was considering my purchase of a 335xi coupe. I'm thrilled with the new car and appreciated Frank's very thorough orientation. I was trading 2 cars for the new one and Frank worked hard to make this a reasonable trade. More

I purchased my M5 a year ago at this dealership amd would not hesitate to purchase another vehicle from this dealership. Reading some of these other reviews makes me wonder more about the quality of people c not hesitate to purchase another vehicle from this dealership. Reading some of these other reviews makes me wonder more about the quality of people coming in to buy rather than the people there to sell. More

Darren Gale was the best sales rep I have dealt with in a long time! I love my new 335xi Sedan. I went to boston and the north shore but when it came down to getting the best deal TULLEY was all over it!!! T long time! I love my new 335xi Sedan. I went to boston and the north shore but when it came down to getting the best deal TULLEY was all over it!!! The sales manager Rich McNeil went ou of his way to bring the car to my work for delivery! Thank you to everyone at TULLEY BMW I would recommend this dealership to everyone Thank You!!! More

I just had a great 135i delivery experience at Tulley BMW in Nashua, N.H. I live an hour and a half from the dealership, but I happened to be flying back from vacation last Friday, arriving at the Manches in Nashua, N.H. I live an hour and a half from the dealership, but I happened to be flying back from vacation last Friday, arriving at the Manchester airport, a half hour from the dealership. My car had arrived early and was all prepped, so my CA, Steve Hammond, met me at the airport on his day off and drove me to the dealership to pick up my car. Everyone at the dealership was very helpful and the overall delivery experience was excellent. Tulley BMW is a first class dealership. More

I purchased a new BMW, I had the title of my trade with me for the sale. 3 Days later Tulley calls me and states that I need to give them them an additional $3,500 for my trade in. The trade in title ind me for the sale. 3 Days later Tulley calls me and states that I need to give them them an additional $3,500 for my trade in. The trade in title indicated that the car I traded was a lemon law and that is reducing the trade in allowance. They are now threatening to take me to court for the $3,500 plus damages. The Sales Manager confirmed that they made a mistake and expect me to pay 100% for their error. 3/14/08 More

I almost signed papers on an '08 335xi coupe, but I cant bring myself to sell the Audi I have currently but if/when I do decide to purchase a bmw this is the place that I would do it, they are really great. bring myself to sell the Audi I have currently but if/when I do decide to purchase a bmw this is the place that I would do it, they are really great. In my opinion, they are low pressure, everyone is easy going and down to earth. The only thing that I didnt appreciate was the initial reaction I got fro one manager, he really didnt like that sales was spending so much time with me and wanted them to ditch me, thankfully they didnt and once the manager realized who I was he changed his additude. other then that they really are pretty good! More