Tulley BMW of Nashua
Nashua, NH
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Bought a new Mazda 5 from Tulley in 2008. Johnny K. and the dealership offered us a great deal and they have one of the better service departments around. Returned about a month ago and negotiated a deal w the dealership offered us a great deal and they have one of the better service departments around. Returned about a month ago and negotiated a deal we were happy with on a new Mazda 6 (0% financing and owner-loyalty cash through Mazda helped). We asked for an option add-on that wasn't readily available; returned a week after picking up the car and the work was completed in short order (they have a comfy waiting area with wireless access if you need to get work done while waiting, which I did). Everyone we've met at Tulley has been professional and easy to work with. More
I recently had my vehicle serviced at Tulley BMW, and I must say their professional, no-nonsense, straight forward approach was quite refreshing. Unlike other dealerships I have been to, for once, I was a must say their professional, no-nonsense, straight forward approach was quite refreshing. Unlike other dealerships I have been to, for once, I was able to have my vehicle serviced without the technicians finding (or creating) additional maladies. I am extremely pleased with my Tulley experience; though, I am even more pleased that I have finally found a dealership that I can rely on for all of my service needs. More
Brought my 2007 328xi in for a Service Engine Soon problem. They had the car for 5 days to replace the valve sensor and harness. That was fine, took a little longer than expected but fine. Picked up t problem. They had the car for 5 days to replace the valve sensor and harness. That was fine, took a little longer than expected but fine. Picked up the car and didn't think to inspect the body work because no body work was done in the first place, brought it home and found a big scratch on the lower back driver side of the sedan (side-skirt) !!! Looked like something scraped it like the head of a buffering machine with no pad on it. Called them immediately when I noticed and they told me to bring it back in the morning. Brought it back and talked to the Service Manager and he told me that it couldn't have happened at their shop or dealership. Are they serious???? He said that they have caused it because there was nothing there that could have cause a damage like that. It wasn't from a curb because right after I picked up the car, I drove it off there property and right onto the highway and then home. Then they said that the best they can do is split the cost with me. Really??? He had the shop estimate the total and it came to $366 and some change. I looked at the estimate and the part cost $33!!!!! Everything else was labor and paint!!!!!!!! LABOR AND PAINT IS COSTING $333 for a $33.00 PART!!!!!!! Not only that but now I have to bring the car back in because the Service Engine light came back on. More
I just bought my fourth lease from Tulley BMW. My most recent car is a 3 Series convertible and I absolutely love it and Tulley! I have dealt with three different salesmen but all were professional, cour recent car is a 3 Series convertible and I absolutely love it and Tulley! I have dealt with three different salesmen but all were professional, courteous and fair. This time I dealt with Jamie and he listened to everything I had to say and I hate to admit - talked me into a convertible!!! BMW's advertising is now all about 'Joy'....and I must say that is exactly what I feel when I get in my car after work, put my top down, and watch everyone else look on in envy! If you are thinking of buying a BMW then you must visit Tulley BMW! The dealership, the people and the service are all incredible. Jamie was great and Emily was too. I always feel welcome when I visit for service (which is first rate) and will continue to buy form them for a long time! I am not sure where the negative reviews come from but I can only think that they are from irrational and unreasonable people that you and I all live with on a daily basis that are just mad at the world - you know who I am talking about! Call Jamie at Tulley BMW 603-821-8907.....You will be delighted! More
The experience I had at Tulley BMW was very professional! I purchased a 2010 335xi sedan which I totally love. The sales process was low pressure. Everyone was very helpful escpecially salesman Nick Porriel I purchased a 2010 335xi sedan which I totally love. The sales process was low pressure. Everyone was very helpful escpecially salesman Nick Porriello and finance person Dave Gott. They took the time to find out exactly what I needed. David was great explaining the BMW finance options I had to choose from in a friendly manner. Nick is a fantastic salesman his personality was great really helping me choose the vehicle that best suited my needs. I would definitely recommend Tulley BMW to everyone in the market for a new BMW cause they clearly make the process of buying a car enjoyable. More
I've been a customer of Bmw for over 25 years now and would never drive another brand. Recently I moved to New England for my daughters schooling and visited 3 other Bmw dealerships before selecting Tull would never drive another brand. Recently I moved to New England for my daughters schooling and visited 3 other Bmw dealerships before selecting Tulley Bmw. The atmosphere and treatment I personally received is what anyone would expect when your in the market to purchase an item of luxury. I was given very detailed information after I expressed my interest in the 5 series which will be my fourth Bmw. I strongly recommend Tulley Bmw to anyone that finds them self in the market for these automobiles. 10/10 More
I have purchased 2 cars from Tulley BMW, 1 used and 1 new. Both times it has been a great experience and I will not hesitate to go back to purchase a new 5 series when they arrive this summer. I have bee new. Both times it has been a great experience and I will not hesitate to go back to purchase a new 5 series when they arrive this summer. I have been servicing both cars there for the last 5 years and the service department is the best I have ever dealt with. More
Bought my first BMW at Tulley. Have been in and out of the dealer and I haven't even had the car for 6 months. They deceived me regarding the odometer reading told 8000, odometer disclosure 10,000 actual the dealer and I haven't even had the car for 6 months. They deceived me regarding the odometer reading told 8000, odometer disclosure 10,000 actual reading over 13,000. They touted the superiority of the run flat tires but never told me in 8000 miles (total 20,000) I would need 4 new tires. Was told it was safe to drive on tires 2mm when the handling was off and car slid on normal breaking when it snowed. Battery died and car had to be towed because unable to jump start. Told this was because I sat in the car for 30 minutes with the key in ignition and overhead light on (heat was not on nor was radio) waiting for my son. Car started fine without problems. Went to the gym. An hour later got in the car dashboard lights came on along with idrive but engine would not start. Then no power. One week after buying car noticed no windshield wiper fluid, trunk door stuck, voice control not working then navigation system nonfunctional one day after the former repairs were made. Requested trade assist was offered at 2009 if I deposited $20,000 and was willing to pay a higher rate or 4 new tires. Bought the road hazard insurance because told it covered the tires. Found out it only covers damages on the road not wear. Given the options I wanted my money back because I was deceived and the car has defective, used parts. More
stay away from this dealer it overcharges customers stay away from this dealer it overcharges customers visited to have my blownout tire replaced, I have a road hazzard warranty which I was told woul stay away from this dealer it overcharges customers visited to have my blownout tire replaced, I have a road hazzard warranty which I was told would cover everything dealing with my tires and would pay to replace them, it was purchased from a bmw dealer even though my car was ready in 1 hour it took the dealership staff 3 hours to figure out how to file the paperwork also I was told I would need to pay out of pocket expense even though I have a full warranty I was told "that is just what we charge" I contacted the company that holds the warranty and was told that they had to set a dollar limit on this particular dealership because they overcharge customers tried several times to make speak to the dealership and goth the same "that is just what we charge" reason this dealership charges inflated prices to customers , as I have ran the numbers with other dealers in the area. All but this dealership would accept my road hazzard warranty which I purchased from a bmw dealer for some reason this dealer charges more than all the others More
Bad business person that represents this dealership.. Lack of communication, and followup. Rude and abrupt on phone. Has no regards for customers he is dealing with. Offers no incentive or information Lack of communication, and followup. Rude and abrupt on phone. Has no regards for customers he is dealing with. Offers no incentive or information unless the customer persists. Doesn't really help the customer at all!! More