
Tulley BMW of Nashua
Nashua, NH
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I would rate my experience with my sales advisor, Nick Plasteras, and Tully Motors as nothing short of transformative. I walked into the dealership a car-buying cynic and I left Tully converted into an e Plasteras, and Tully Motors as nothing short of transformative. I walked into the dealership a car-buying cynic and I left Tully converted into an exceeding satisfied customer, enlightened consumer, and appreciative FORMER cynic. From start to finish, my experience with Tully was unrivaled. I arrived at the dealership uncertain which model I wanted to purchase. My salesman, Nick Plasteras, served as an astute listener and a versed adviser, expertly guiding me through my car selection process. He was not heavy-handed – he simply provided all of the information required for me to make my own informed decision without any aggressive sales tactics. He is, by far, the most knowledgeable and articulate sales advisor I have had the opportunity to work with in my lifetime (from any car manufacturer). I should note that I left the Tulley after my initial consult, in search of a better deal elsewhere (before returning to Tulley to purchase my vehicle). I was surprised that this was accepted by Nick/Tully without any negativity or aggressive sales tactics. Why should they? They would not need to employ such means, as what I found was Tulley provided the most positive experience and competitive prices around. After I returned to Tulley to purchase my car, the remainder of the process was also seamless. All of the personnel at Tulley were, like Nick, exemplary - both professional and accomodating. Upon delivery of the vehicle, Nick spent well over an hour walking through the features of the car as well as answering my questions and ensuring everything exceeded my expectations. I would highly recommend Nick Plasteras and Tully to anyone considering a BMW purchase. In fact, I already did the day I purchased my vehicle - I called a friend who is a long-term BMW 7-series loyalist and frequent buyer only to find out he "ALWAYS" purchases his BMWs from Tulley for the same reasons! More
I purchase a new car every 3-4 years. This last summer I decided to buy a high end SUV. I visited several dealerships and was "turned off" by the sales staff. I don'rt like to be "talked down to" or pressur decided to buy a high end SUV. I visited several dealerships and was "turned off" by the sales staff. I don'rt like to be "talked down to" or pressured in any way. At Tulley's I met Steve Hammond. He listened carefully to my preferences and took me on a test drive of an X5. We went over options. I needed time to consider such a big expenditure. By the time I came back, I was ready to make decisions and had definately decided on a color which had to be ordered. Again no pressure as Steve explained the options and associated prices. I feel that he got me a great price. What I really like is the option to follow up on e-mail with both Steve and Jeremy Tatem in the service area. The folks at Tulley's function as a "team". More
As a customer of Tulley BMW for 9 years, I have come to expect excellence in all areas of car purchasing and servicing experiences. All members of the Tulley organization make me feel as though they truly expect excellence in all areas of car purchasing and servicing experiences. All members of the Tulley organization make me feel as though they truly value my business, and therefore they make returning to Tulley to do future business an easy choice. Overall, Tulley is a first class dealership. More
The dealership is beautifull, great facility, very nice staff, very accomodating and my sales rep Mike Ciano was a pleasure to deal with. I would recomend Tully anytime. I did my deal from connecticut havi staff, very accomodating and my sales rep Mike Ciano was a pleasure to deal with. I would recomend Tully anytime. I did my deal from connecticut having identified the vehicle online and we were able to put a deal together. More
I was contacted by Tulley in November to alert me of some of the end of year deals BMW was having. Although I had another three months left on my lease, I was able to take advantage of several of the incent of the end of year deals BMW was having. Although I had another three months left on my lease, I was able to take advantage of several of the incentives BMW was offering and got a great deal on a new BMW. Joe McDonough was able to get me the car I wanted, and I could not have been happier with the quality of service I received. Tulley BMW is a professional, top notch dealership with a superior sales force, and I plan on going back to Tulley for my next car. Jeanne Dougherty More
I had excellent service with my salesman at Tulley BMW, he worked very hard on my behalf. I called him and told him what I was looking for and he was very promt to get back to me with all the options he ha he worked very hard on my behalf. I called him and told him what I was looking for and he was very promt to get back to me with all the options he had, and found me my perfect car. I will continue to do business with Tulley and would highly recommend Frank Chafe, for the sale of your next car! More
I have come to my this dealership for the overall great selection of your vehicles and the great prices I Have seen. All the staff and service were very friendly. The qaulity of work you guys do is great. selection of your vehicles and the great prices I Have seen. All the staff and service were very friendly. The qaulity of work you guys do is great. The overall experiance is really great and I would recommend Tulley BMW to everyone I know who is searching for that perfect dream BMW. My attention goes to Nicholas Plasteras for delivering a great buying experiance at Tulley BMW. I have never had such a great buying experiance from any dealership like the one Nicholas Plasteras have gave me. More
Tulley BMW was an excellent dealership to work with. The sales team there was very knowledgable and extremely friendly. It was amazing to me how simple and confortable buying a COP BMW could be. If I didn't sales team there was very knowledgable and extremely friendly. It was amazing to me how simple and confortable buying a COP BMW could be. If I didn't know it myself, I would never have guessed that this was a COP vehicle. It could have come straight from the factory. I would, without hesitation, recommend purchashing a car from James Beal at Tulley BMW. More
Frank worked really hard to find the car that I wanted and to give us a price that was very attractive. Really happy with my overall experience. Found Frank to be straight-forward, easy to work with and and to give us a price that was very attractive. Really happy with my overall experience. Found Frank to be straight-forward, easy to work with and felt like he was working with me. No hard sell, a really professional transaction. More
The sales representatives from this dealership are very friendly and helpful. They also offer very competitive price in their region. Along the whole purchase process, all things are taken care of reasonab friendly and helpful. They also offer very competitive price in their region. Along the whole purchase process, all things are taken care of reasonably well. They value their customers, and made us always feel comfortable. They make good communications, which made our purchase much easier. There is one thing they may improve to make their service even better: the consistency of customers' information when they transfer it from one department to another, for instance, a misspell in my name was corrected on the order sheet but was still wrong later for applying a loan. Overall, they do a great job and I would definitely like to do business with them in the future. More