Tulley BMW of Nashua

The service is great. Sales person are nice and professional. They can guide you through the purchase process. I got my new BMW X3 from them. When I went pick up the car, the sales person spent lon professional. They can guide you through the purchase process. I got my new BMW X3 from them. When I went pick up the car, the sales person spent long time to show me the important new feature of the car so I don't have to read the user mannual which is great. More

Tully BMW, and Frank Chafe especially, were great to work with. From the beginning, we never felt pressured by anyone and always greeted with a smile and hello. Frank did a great job of understanding our r with. From the beginning, we never felt pressured by anyone and always greeted with a smile and hello. Frank did a great job of understanding our requirements and tried to find the best car on the lot to meet our needs. Once we found the right vehicle, we went back and forth a couple of times but in the end, we worked out a great deal. I would say it was overall a fairly straight forward process in the deal negotiation. When we went to pick up the car, Frank went over every inch of the features, help us setup the car (e.g. navigation, radio, etc). I had to bring it in to have them add Satellite radio and I received top notch service. I got a loaner for the day and the car was ready within a few hours. They have a very streamed line process and again, everyone was very easy to work with. I highly recommend Tully BMW as well as Frank Chafe (sales). I definitely seeing us going back. More

Great dealership. They treat you right. Service department goes out of their way to please. I have leased 2 vehicles from Frank Chafe and am planning on a third this year. Frank is a sincere guy department goes out of their way to please. I have leased 2 vehicles from Frank Chafe and am planning on a third this year. Frank is a sincere guy who is very easy to work with and makes the entire purchase process enjoyable. More

I have worked with Tulley BMW and Steve Hammond on two cars. The first was a European delivery of a 3351 and the second a 2011 535i domestic purchase. I found the dealership to be a very pleasant experien cars. The first was a European delivery of a 3351 and the second a 2011 535i domestic purchase. I found the dealership to be a very pleasant experience. It was a clean modern comfortable facility and worthy of the type of purchase I was going to make "1st Class". The whole staff was very educated on the car and its attributes as well as courteous and considerate. My experience with Steve Hammond was no less than the total overall excellent experience. Steve is one of the most knowledgeable sales associates I have experienced. The attribute that I most appreciated about Steve was his candor and that he was more of a consultant than just a sales associate. Steve was there to make my experience a pleasant one and not just to make the "sale". More

What I liked most about my experience with Tulley and the salesman James was their honesty. I was in the market for a used BMW but didn't want a huge hassle at the dealership. I called ahead and spoke with salesman James was their honesty. I was in the market for a used BMW but didn't want a huge hassle at the dealership. I called ahead and spoke with James on the phone first. James was very frank with me and promised me a good trade before he saw my car or my face. When I did get to the dealership I was very pleased to find that James kept that promise and gave me the same deal in person. The service department has been very accomodating and I just love the fact that I get a car wash after every service. I couldn't be happier with my experience and would highly recommend the dealership to anyone. More

I would highly recommend Tulley! Everyone from their Sales Team,the Service group and the mechanics are the best in the business. They truly care about their customers. That is the reason I continue t Sales Team,the Service group and the mechanics are the best in the business. They truly care about their customers. That is the reason I continue to buy my car from there. Tulley is A1 in my book!!!!! More

I would rate my experience with my sales advisor, Nick Plasteras, and Tully Motors as nothing short of transformative. I walked into the dealership a car-buying cynic and I left Tully converted into an e Plasteras, and Tully Motors as nothing short of transformative. I walked into the dealership a car-buying cynic and I left Tully converted into an exceeding satisfied customer, enlightened consumer, and appreciative FORMER cynic. From start to finish, my experience with Tully was unrivaled. I arrived at the dealership uncertain which model I wanted to purchase. My salesman, Nick Plasteras, served as an astute listener and a versed adviser, expertly guiding me through my car selection process. He was not heavy-handed – he simply provided all of the information required for me to make my own informed decision without any aggressive sales tactics. He is, by far, the most knowledgeable and articulate sales advisor I have had the opportunity to work with in my lifetime (from any car manufacturer). I should note that I left the Tulley after my initial consult, in search of a better deal elsewhere (before returning to Tulley to purchase my vehicle). I was surprised that this was accepted by Nick/Tully without any negativity or aggressive sales tactics. Why should they? They would not need to employ such means, as what I found was Tulley provided the most positive experience and competitive prices around. After I returned to Tulley to purchase my car, the remainder of the process was also seamless. All of the personnel at Tulley were, like Nick, exemplary - both professional and accomodating. Upon delivery of the vehicle, Nick spent well over an hour walking through the features of the car as well as answering my questions and ensuring everything exceeded my expectations. I would highly recommend Nick Plasteras and Tully to anyone considering a BMW purchase. In fact, I already did the day I purchased my vehicle - I called a friend who is a long-term BMW 7-series loyalist and frequent buyer only to find out he "ALWAYS" purchases his BMWs from Tulley for the same reasons! More

I purchase a new car every 3-4 years. This last summer I decided to buy a high end SUV. I visited several dealerships and was "turned off" by the sales staff. I don'rt like to be "talked down to" or pressur decided to buy a high end SUV. I visited several dealerships and was "turned off" by the sales staff. I don'rt like to be "talked down to" or pressured in any way. At Tulley's I met Steve Hammond. He listened carefully to my preferences and took me on a test drive of an X5. We went over options. I needed time to consider such a big expenditure. By the time I came back, I was ready to make decisions and had definately decided on a color which had to be ordered. Again no pressure as Steve explained the options and associated prices. I feel that he got me a great price. What I really like is the option to follow up on e-mail with both Steve and Jeremy Tatem in the service area. The folks at Tulley's function as a "team". More

As a customer of Tulley BMW for 9 years, I have come to expect excellence in all areas of car purchasing and servicing experiences. All members of the Tulley organization make me feel as though they truly expect excellence in all areas of car purchasing and servicing experiences. All members of the Tulley organization make me feel as though they truly value my business, and therefore they make returning to Tulley to do future business an easy choice. Overall, Tulley is a first class dealership. More

The dealership is beautifull, great facility, very nice staff, very accomodating and my sales rep Mike Ciano was a pleasure to deal with. I would recomend Tully anytime. I did my deal from connecticut havi staff, very accomodating and my sales rep Mike Ciano was a pleasure to deal with. I would recomend Tully anytime. I did my deal from connecticut having identified the vehicle online and we were able to put a deal together. More