
Tulley BMW of Nashua
Nashua, NH
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This center receives my top rating because of the people. When i walk into service it feels like the red carpet is layed out and everyone is friendly and kind. I have been to 3 BMW centers, and this is by When i walk into service it feels like the red carpet is layed out and everyone is friendly and kind. I have been to 3 BMW centers, and this is by far the best experience I've had. I will continue to use them to service my vehicle and will/have recommend to all i know. More
I was in the search for the perfect BMW and it took about 4-5 months for me to find the one I wanted. I worked with other dealerships that pretty much lied to me saying they had what I was looking for and th 4-5 months for me to find the one I wanted. I worked with other dealerships that pretty much lied to me saying they had what I was looking for and they didn't. I started working with Jamie Chisholm and he was friendly and was not trying to put me into something I didn't want like many others. I was really busy with work and so I was on the internet looking and then one day I stopped in and started working with Steve Hammond since Jamie was tied up. Once I started working with Steve, he provided a great experiene for me, like Jamie did, and he followed up with me every so often to see if I was still in the market...I was. I stopped in again late one Saturday, and Jamie searched the lot to find the exact car that I was looking for..it just came off the truck. I was happy to see this and put money down that day. After it was through all the processes of CPO, etc. I recieved the call from Jamie that it was good to go and so I stopped in the next day to take it for a drive. Jamie was not in so Steve came to the rescue and set me up. I ended up leaving that same day with the car and have been a very happy client and will be back as well as refer my colleagues to Tulley BMW. I look forward to the Manchester dealership grand opening and wish all the Tulley team good luck in the venture. Thansk! EXPERIENCE THE HRC DIFFERENCE - ENJOY THE SAVINGS Adam M.J. Dupuis VP of Consulting HR Concepts, LLC 111 Charles Street Manchester, NH 03101 (ph) 603-647-1147 ext. 29 (Cell) 603-391-7593 (fax) 603-647-2329 http://www.hrconcepts.biz adam@hrconcepts.biz More
Tulley BMW is different. They care about how you feel regarding your BMW. Not only the purchase, but more importantly,the service after the sale. I am in the 3rd year of ownership & have had 2 issues. Bo regarding your BMW. Not only the purchase, but more importantly,the service after the sale. I am in the 3rd year of ownership & have had 2 issues. Both were resolved to my satisfaction. Try them. More
I would highly recommend Tulley! Everyone from their Sales Team,the Service group and the mechanics are the best in the business. They truly care about their customers. That is the reason I continue t Sales Team,the Service group and the mechanics are the best in the business. They truly care about their customers. That is the reason I continue to buy my car from there. Tulley is A1 in my book!!!!! More
I have worked with Tulley BMW and Steve Hammond on two cars. The first was a European delivery of a 3351 and the second a 2011 535i domestic purchase. I found the dealership to be a very pleasant experien cars. The first was a European delivery of a 3351 and the second a 2011 535i domestic purchase. I found the dealership to be a very pleasant experience. It was a clean modern comfortable facility and worthy of the type of purchase I was going to make "1st Class". The whole staff was very educated on the car and its attributes as well as courteous and considerate. My experience with Steve Hammond was no less than the total overall excellent experience. Steve is one of the most knowledgeable sales associates I have experienced. The attribute that I most appreciated about Steve was his candor and that he was more of a consultant than just a sales associate. Steve was there to make my experience a pleasant one and not just to make the "sale". More
What I liked most about my experience with Tulley and the salesman James was their honesty. I was in the market for a used BMW but didn't want a huge hassle at the dealership. I called ahead and spoke with salesman James was their honesty. I was in the market for a used BMW but didn't want a huge hassle at the dealership. I called ahead and spoke with James on the phone first. James was very frank with me and promised me a good trade before he saw my car or my face. When I did get to the dealership I was very pleased to find that James kept that promise and gave me the same deal in person. The service department has been very accomodating and I just love the fact that I get a car wash after every service. I couldn't be happier with my experience and would highly recommend the dealership to anyone. More
The service is great. Sales person are nice and professional. They can guide you through the purchase process. I got my new BMW X3 from them. When I went pick up the car, the sales person spent lon professional. They can guide you through the purchase process. I got my new BMW X3 from them. When I went pick up the car, the sales person spent long time to show me the important new feature of the car so I don't have to read the user mannual which is great. More
Tully BMW, and Frank Chafe especially, were great to work with. From the beginning, we never felt pressured by anyone and always greeted with a smile and hello. Frank did a great job of understanding our r with. From the beginning, we never felt pressured by anyone and always greeted with a smile and hello. Frank did a great job of understanding our requirements and tried to find the best car on the lot to meet our needs. Once we found the right vehicle, we went back and forth a couple of times but in the end, we worked out a great deal. I would say it was overall a fairly straight forward process in the deal negotiation. When we went to pick up the car, Frank went over every inch of the features, help us setup the car (e.g. navigation, radio, etc). I had to bring it in to have them add Satellite radio and I received top notch service. I got a loaner for the day and the car was ready within a few hours. They have a very streamed line process and again, everyone was very easy to work with. I highly recommend Tully BMW as well as Frank Chafe (sales). I definitely seeing us going back. More
Great dealership. They treat you right. Service department goes out of their way to please. I have leased 2 vehicles from Frank Chafe and am planning on a third this year. Frank is a sincere guy department goes out of their way to please. I have leased 2 vehicles from Frank Chafe and am planning on a third this year. Frank is a sincere guy who is very easy to work with and makes the entire purchase process enjoyable. More
I would rate my experience with my sales advisor, Nick Plasteras, and Tully Motors as nothing short of transformative. I walked into the dealership a car-buying cynic and I left Tully converted into an e Plasteras, and Tully Motors as nothing short of transformative. I walked into the dealership a car-buying cynic and I left Tully converted into an exceeding satisfied customer, enlightened consumer, and appreciative FORMER cynic. From start to finish, my experience with Tully was unrivaled. I arrived at the dealership uncertain which model I wanted to purchase. My salesman, Nick Plasteras, served as an astute listener and a versed adviser, expertly guiding me through my car selection process. He was not heavy-handed – he simply provided all of the information required for me to make my own informed decision without any aggressive sales tactics. He is, by far, the most knowledgeable and articulate sales advisor I have had the opportunity to work with in my lifetime (from any car manufacturer). I should note that I left the Tulley after my initial consult, in search of a better deal elsewhere (before returning to Tulley to purchase my vehicle). I was surprised that this was accepted by Nick/Tully without any negativity or aggressive sales tactics. Why should they? They would not need to employ such means, as what I found was Tulley provided the most positive experience and competitive prices around. After I returned to Tulley to purchase my car, the remainder of the process was also seamless. All of the personnel at Tulley were, like Nick, exemplary - both professional and accomodating. Upon delivery of the vehicle, Nick spent well over an hour walking through the features of the car as well as answering my questions and ensuring everything exceeded my expectations. I would highly recommend Nick Plasteras and Tully to anyone considering a BMW purchase. In fact, I already did the day I purchased my vehicle - I called a friend who is a long-term BMW 7-series loyalist and frequent buyer only to find out he "ALWAYS" purchases his BMWs from Tulley for the same reasons! More