Tulley BMW of Nashua
Nashua, NH
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I was very impressed by Nick Plasteras as my salesperson because of his extensive knowledge of the vehicle I was interested in. I also appreciated his patience with me as we came to a deal for the car. He because of his extensive knowledge of the vehicle I was interested in. I also appreciated his patience with me as we came to a deal for the car. He listened and understood exactly what I wanted. He called several times after I took delivery to make sure I was completely satisfied with my new purchase. I would definitley work with Nick again for my next new BMW. :) More
Jim is a very professional sales "consultant". He has outstanding knowledge of the product and goes out of his way to insure that all questions and issues are addressed thoroughly. He provides a He has outstanding knowledge of the product and goes out of his way to insure that all questions and issues are addressed thoroughly. He provides a genuinse sense that he is working for you - the customer. More
I was in the search for the perfect BMW and it took about 4-5 months for me to find the one I wanted. I worked with other dealerships that pretty much lied to me saying they had what I was looking for and th 4-5 months for me to find the one I wanted. I worked with other dealerships that pretty much lied to me saying they had what I was looking for and they didn't. I started working with Jamie Chisholm and he was friendly and was not trying to put me into something I didn't want like many others. I was really busy with work and so I was on the internet looking and then one day I stopped in and started working with Steve Hammond since Jamie was tied up. Once I started working with Steve, he provided a great experiene for me, like Jamie did, and he followed up with me every so often to see if I was still in the market...I was. I stopped in again late one Saturday, and Jamie searched the lot to find the exact car that I was looking for..it just came off the truck. I was happy to see this and put money down that day. After it was through all the processes of CPO, etc. I recieved the call from Jamie that it was good to go and so I stopped in the next day to take it for a drive. Jamie was not in so Steve came to the rescue and set me up. I ended up leaving that same day with the car and have been a very happy client and will be back as well as refer my colleagues to Tulley BMW. I look forward to the Manchester dealership grand opening and wish all the Tulley team good luck in the venture. Thansk! EXPERIENCE THE HRC DIFFERENCE - ENJOY THE SAVINGS Adam M.J. Dupuis VP of Consulting HR Concepts, LLC 111 Charles Street Manchester, NH 03101 (ph) 603-647-1147 ext. 29 (Cell) 603-391-7593 (fax) 603-647-2329 http://www.hrconcepts.biz adam@hrconcepts.biz More
Tulley BMW is different. They care about how you feel regarding your BMW. Not only the purchase, but more importantly,the service after the sale. I am in the 3rd year of ownership & have had 2 issues. Bo regarding your BMW. Not only the purchase, but more importantly,the service after the sale. I am in the 3rd year of ownership & have had 2 issues. Both were resolved to my satisfaction. Try them. More
My p vehicle is the fourth I have bought from Tulley, going back to 1998. I can say with unquestionable honesty, that each time I buy a vehicle the pre-sale and sale experience gets better. My Sales Asso going back to 1998. I can say with unquestionable honesty, that each time I buy a vehicle the pre-sale and sale experience gets better. My Sales Associate, Steve H. also sold me my last BMW and he was excellant then and continues to be so. He was instructive and patient with me as I decided on the vehicle, the options and putting together the final deal. Jay V. and his staff also were helpful answering questions about the vehicle I had chosen even before it was delivered. Dave and Emily in the business office were most helpful and exceedingly efficient in putting together all the paperwork and registration Details. Derrick facilitated the trade as well. All in All, the staff made the experience outstanding. I have been back for service as well and of course the staff continued to be the best! Tulley is the only BMW dealer I will buy from Stefan More
This center receives my top rating because of the people. When i walk into service it feels like the red carpet is layed out and everyone is friendly and kind. I have been to 3 BMW centers, and this is by When i walk into service it feels like the red carpet is layed out and everyone is friendly and kind. I have been to 3 BMW centers, and this is by far the best experience I've had. I will continue to use them to service my vehicle and will/have recommend to all i know. More
I have worked with Tulley BMW and Steve Hammond on two cars. The first was a European delivery of a 3351 and the second a 2011 535i domestic purchase. I found the dealership to be a very pleasant experien cars. The first was a European delivery of a 3351 and the second a 2011 535i domestic purchase. I found the dealership to be a very pleasant experience. It was a clean modern comfortable facility and worthy of the type of purchase I was going to make "1st Class". The whole staff was very educated on the car and its attributes as well as courteous and considerate. My experience with Steve Hammond was no less than the total overall excellent experience. Steve is one of the most knowledgeable sales associates I have experienced. The attribute that I most appreciated about Steve was his candor and that he was more of a consultant than just a sales associate. Steve was there to make my experience a pleasant one and not just to make the "sale". More
The service is great. Sales person are nice and professional. They can guide you through the purchase process. I got my new BMW X3 from them. When I went pick up the car, the sales person spent lon professional. They can guide you through the purchase process. I got my new BMW X3 from them. When I went pick up the car, the sales person spent long time to show me the important new feature of the car so I don't have to read the user mannual which is great. More
Tully BMW, and Frank Chafe especially, were great to work with. From the beginning, we never felt pressured by anyone and always greeted with a smile and hello. Frank did a great job of understanding our r with. From the beginning, we never felt pressured by anyone and always greeted with a smile and hello. Frank did a great job of understanding our requirements and tried to find the best car on the lot to meet our needs. Once we found the right vehicle, we went back and forth a couple of times but in the end, we worked out a great deal. I would say it was overall a fairly straight forward process in the deal negotiation. When we went to pick up the car, Frank went over every inch of the features, help us setup the car (e.g. navigation, radio, etc). I had to bring it in to have them add Satellite radio and I received top notch service. I got a loaner for the day and the car was ready within a few hours. They have a very streamed line process and again, everyone was very easy to work with. I highly recommend Tully BMW as well as Frank Chafe (sales). I definitely seeing us going back. More
Great dealership. They treat you right. Service department goes out of their way to please. I have leased 2 vehicles from Frank Chafe and am planning on a third this year. Frank is a sincere guy department goes out of their way to please. I have leased 2 vehicles from Frank Chafe and am planning on a third this year. Frank is a sincere guy who is very easy to work with and makes the entire purchase process enjoyable. More