Tulley BMW of Nashua

This is the second car purchased from Tulley BMW. Both times I dealt with Steve Hammond. I found him to be friendly, knowledgeable, and accomodating in every way. He kept in touch with me via email duri times I dealt with Steve Hammond. I found him to be friendly, knowledgeable, and accomodating in every way. He kept in touch with me via email during the time my car was in production. I've had a very positive experience, both times, with him and the service department at Tulley BMW. More

Two years ago, for the first time i purchased a new car. I was so disappointed,the car had many issues. In the past i have always purchased used cars and had no problems. I mentioned my disappointment to J I was so disappointed,the car had many issues. In the past i have always purchased used cars and had no problems. I mentioned my disappointment to Jay who is the manager at Tully in Manchester NH. He made sure this matter was taken care of. Now with my new vehicle i am so pleased, as a matter of fact I am madly in LOVE with my new car, and very impressed with the customer service I encountered at Tully. Yours Truly BMW Customer Suzy Santay More

Jim Beal did a fantastic job from the time we made our first on line inquiry, to researching options, to helping us with special purchasing terms. After the deal was made he kept us well informed as to t first on line inquiry, to researching options, to helping us with special purchasing terms. After the deal was made he kept us well informed as to the special order's progress and helped insure delivery completely as promised. He then very patiently instructed us on all the new cars features. I would highly recommend Tully and Jim to any potential buyer. More

Steve Hammond was great- very courteous and helpful. He spent a great deal of time going over all the "bells and whistles" of the new vehicle. This is the second vehicle I have purchased through Steve, and spent a great deal of time going over all the "bells and whistles" of the new vehicle. This is the second vehicle I have purchased through Steve, and I will dedfinitely go back to him when it's time to order #3. He really is an asset to the dealership. The only negative of the whole experience was the value of the trade. Considering the mileage, the condition of the trade, and the fact that it was purchased and maintained at Tulley, I do feel that the trade in value was too low. Charles Neal More

Our experience was very good. The dealer had a vehicle in-stock (was able to study this in advance on their website) that met our interest and we were able to come to a fair price. I am not intereseted i in-stock (was able to study this in advance on their website) that met our interest and we were able to come to a fair price. I am not intereseted in a lengthy, annoying negotiation game and did not find this to be the case here. Our salesman Steve was very accomodating in demonstrating the vehicle and allowing my wife and I to appreciate the features on our own. The preparation and delivery occured the same day. Throughout the process, Steve was very attentive to our questions. Financing the vehicle was quick and Emily did an excellent job handling this (she has a very pleasant demeanor which made us quite relaxed while signing the important documents). More

Initially the physical presense of the facility is impressive. The driveway flanked with new and used BMW's is a sight to behold . Once you enter the showroom you are cordially greeted and directed t impressive. The driveway flanked with new and used BMW's is a sight to behold . Once you enter the showroom you are cordially greeted and directed to your salesperson. Leo DeBrum is very knowledgeable of BMW's and the entire product line. He took the time to ascertain my needs and desires and made suggestions for color combinations and option packages. Once we had a model with options he worked with Joe McDonough to design an acceptable lease arrangement. This was done without the typical hassle and bickering. I am very pleased with all the Tulley representatives that helped me purchase my vehicle and I would highly recommend Tulley BMW to my friends and family. More

The time had come to upgrade my 2004 3 series BMW. Having received great service from Jeremy Tatem, service advisor, over the years, I decided to ask Jeremy for the name of a sales representative that Having received great service from Jeremy Tatem, service advisor, over the years, I decided to ask Jeremy for the name of a sales representative that he would recommend. I was introduced to Joe and had a pleasant experience that resulted in the purchase of a 2011 328xi which was a loaner car with 5700 miles. From the first meeting with Joe, we knew that he was the professional and pleasant individual that we were seeking to build a business relationship with. I encountered superior customer service throughout the entire sales process. Joe did a great job in listening to my specific needs ( and did not waste a minute of my time by showing me only the new BMW's that met my needs. It's now been a few days after the sale and I have been contacted by Joe to schedule a follow up appointment at which time he plans to answer any concern that I may have. As a retired JCPenney management associate, I have extra appreciation for employees like Joe who pride themselves in always "going the EXTRA mile". We have enjoyed our experience with Tulley BMW of Nashua. It will be easy to send our friends and family to Joe when they show interest in our 2011 BMW. Sincerely, Linda and Ray Prygoda More

Working with the Tulley BMW Team is always a pleasure ! They are like family to us. The most recent visit was to pick up my new lease (X1)and I could not have been happier with the level of service. When They are like family to us. The most recent visit was to pick up my new lease (X1)and I could not have been happier with the level of service. When I ordered the vehicle I could not decide on an interior color or finish, between Emily and Steve they completed the order much to my delight ! I asked them to order the exterior color as I had chosen, with the options that I had requested, but to surprise me with the interior. They did a great job ! The attention to detail at this dealership is just amazing. A real pleasure to do business with this group of professionals. With all the modern technology available they have maintained the level of personal service that is unmatched in my experience. My husband and I have leased/purchased 8 or 9 vehicles with the Tulley BMW Team, rest assured that will continue to do so. We have on several occasions referred friends and family to Tulley and all have been completely satisfied with the purchase/lease/trade experience. Thank you to all of our extended family at Tulley BMW ! More

I went to Tulley for some repairs, i was unhappy about how long it to complete my car but i understand there could have been more damage then expected still wish it didn't take so long. I got my car back how long it to complete my car but i understand there could have been more damage then expected still wish it didn't take so long. I got my car back with a few new scratchs on it but after i contacted them they took me in with no problem and fixed it all. I respect the tulley dealership for the way they handled the problem because no matter where you go there is a chance for something to happen and not all dealerships will be so understanding and fix it. More

Couldn't thank them enough for an exceptional service! We felt @ home right away, they made our first BMW purchase a very pleasant and hassle free one! Every dealership should take a page from them, they are felt @ home right away, they made our first BMW purchase a very pleasant and hassle free one! Every dealership should take a page from them, they are the benchmark for excellence! More