
Tulley BMW of Nashua
Nashua, NH
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Before I talk about my experience...a little background. I was in the market for a new car and finally settled on a 2014 X3. I am a very picky and detail oriented consumer. I read reviews, online forums, I was in the market for a new car and finally settled on a 2014 X3. I am a very picky and detail oriented consumer. I read reviews, online forums, and comparison shopping. I visited 6 dealerships in both NH and MA and spent countless hours researching my purchase and options. Of all the dealers, Tulley and more importantly Ed Poole who was my CA was exponentially more knowledgeable and responded quicker than anyone else. In fact, before the X3, I had placed an order for a 328i sports wagon with another NH dealer. Because of the exemplary service with Ed after I changed my mind on the vehicle choice, I cancelled the order and got my deposit refunded and CHANGED my original choice in dealership. It was night and day in comparison (if you are in NH or MA) between what I was offered and how I was treated vs. other dealers. As I mentioned before, I had a laser focus on what I wanted and the prices I was willing to pay. I shopped around everything including extras like the extended warranty. Tulley matched everything on price so I was even more pleased about that. If you are in the market for a BMW...run...don't walk to Tulley and ask for Ed Poole. The others involved in the process - Emily Gallagher (sales manager) and Jason Catalano (business manager) were also excellent as well. More
Dealing with Steve Hammond was by far the BEST car buying experience that I have ever had! He is friendly and HONEST. I will definitely be a repeat customer. experience that I have ever had! He is friendly and HONEST. I will definitely be a repeat customer. More
I recently had the pleasure of working with Mike Ciano who helped me get back into an X3 and out of the 328 series that I was not comfortable in. He made the transition even in a mid lease so easy and I a who helped me get back into an X3 and out of the 328 series that I was not comfortable in. He made the transition even in a mid lease so easy and I am so thankful for that. I sm a Nashua Tulley fan 100% and have been for ten years now . More
We bought our 5th and 6th new Mazda's from this south Nashua, NH dealership on 1/31/2013. We got great pricing and were treated as valued and loyal customers in our purchase of a new 2013 Mazda CX-5 to Nashua, NH dealership on 1/31/2013. We got great pricing and were treated as valued and loyal customers in our purchase of a new 2013 Mazda CX-5 touring edition and a new 2014 Mazda6 touring edition. We paid thousands less than expected! Awesome dealership for both sales and service. Great thanks to John Peavey and Joseph Cordaro. More
This is my 5th purchase with Frank fantastic , honest guy to work with. No BS just straight talk. I have also work with Brett in the past in Service he did a great job as the business manager. I wish him goo to work with. No BS just straight talk. I have also work with Brett in the past in Service he did a great job as the business manager. I wish him good luck in that role. Overall 5 star rating for Frank and Bret. More
From the moment that I walked into the dealership seeking information regarding the BMW 3 series I felt welcome. Joe greeted me with a friendly smile and asked what brought me to the dealership and wanted to information regarding the BMW 3 series I felt welcome. Joe greeted me with a friendly smile and asked what brought me to the dealership and wanted to know how he could be of help. I explained that I was just there to inquire about the product and that my lease would not be ending for another three months and explained that I wanted to keep my payment at a specific amount. He allowed for me to test drive the 3 series and explained the options that were available. I appreciated the fact that he did not pressure me in any way into making a decision that day and explained to him that I was still shopping around. After test driving several cars, I finally decided to go with the BMW. I met with Joe again to order my new car. I found the process to be very easy and was very impressed with Joe's knowledge. My vehicle was manufactured and shipped more quickly than expected. through the process, Joe kept me updated through phone calls. On the day of the closing, the process again was very smooth and we were in and out in a timely manner. He explained the vehicle and the options completely and stated that if I had any questions that he would be available to answer them for me. Overall, one of the best experiences from start to finish. I have found the BMW 3 Series to be a great car and am grateful I was able to lease it at the price that I was looking for. More
I had a very wonderfull experience with Tulley BMW. From the moment I went in and asked questions and was just "gathering info" to when I picked up my vehicle just recently, it was a pleasure to work with t the moment I went in and asked questions and was just "gathering info" to when I picked up my vehicle just recently, it was a pleasure to work with them. They were very prompt with returning my emails/phone calls and had all my questions answered. I did not feel pressured at all when I walked in, and enjoyed being able to roam around the lot at my leisure, instead of being swooped in and confronted with the "in your face approach." For that I was very appreciative. I would most certainly do business with them again and look forward to purchasing my next BMW through them! More
The contact was initially via e-mail using the BMW's "Build Your Own" on-line. Len Bellacicco responded very quickly and offered a very good deal that I ultimately went with. He was friendly, approach "Build Your Own" on-line. Len Bellacicco responded very quickly and offered a very good deal that I ultimately went with. He was friendly, approachable and extremely helpful. He answered all my questions and went out of his way to help me find a way to get the BMW Apps option after production has started (no change can be accepted then). I wish I had a little more time between the order and production to catch my mistake in forgetting to add that option. Len has handled all my other changes like adding accessories and not doing a trade in, etc. very efficiently. The paperwork did have some errors but ultimately the end price was not impacted and proper paperwork redone for me by Emily. Post sales and delivery follow up was exceptional. Len went over all the important functions in the car to get me started. He paired my iPhone for me and pointed me to the on-line resources as well. More
Joe MacIntosh was excellent in advising me, regarding the order and purchase of a new BMW 135i. Joe kept me updated on a regular basis regarding the building, shipping, and dealer prep. He was also instrum order and purchase of a new BMW 135i. Joe kept me updated on a regular basis regarding the building, shipping, and dealer prep. He was also instrumental in making all the arrangements for the snow tire package and installation scheduling. I am very pleased with Tulley BMW overall, both the sales department (Joe MacIntosh specifically), as well as the maintenance department, and I would recommend this dealer to anyone interested in buying a BMW. More