
Tulley BMW of Nashua
Nashua, NH
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Honesty is the best policy Over the past three years, I have purchased several cars from various dealers and until dealing with Gloria and Val, it was always the usual car sales Over the past three years, I have purchased several cars from various dealers and until dealing with Gloria and Val, it was always the usual car sales song and dance. They were down to earth and stepped through the details in the most transparent and straightforward manner. We went back and forth a couple times, but always felt it was done in a very professional and respectful way. The rest of the team from Ira Sutton to the finance guys were friendly and helpful. Thank you for two great deals. PZ More
The best dealership experience EVER! The overall experience at Tulley BMW was amazing!! Gloria Prosper was our client advisor. She went above and beyond to find the perfect vehicle for u The overall experience at Tulley BMW was amazing!! Gloria Prosper was our client advisor. She went above and beyond to find the perfect vehicle for us!! I would most certainly recommend Gloria. She was knowledgeable, caring, friendly, and very professional. Bob Marcoux was the sales manager on the floor. He also made sure we were comfortable and satisfied. Bob was also very friendly, funny, yet very professional and accommodating. Tomas Revetria was the finance manager, and much like Bob and Gloria, Tomas was very friendly, informative, and professional. The whole experience was one of the best I've had with purchasing a vehicle. Tulley BMW, thank you! Victor and Heidi More
Airbag recall denial Tulley BMW denied my request for a loaner or rental vehicle until airbags were available to replace the airbag in my car that has been recalled for sa Tulley BMW denied my request for a loaner or rental vehicle until airbags were available to replace the airbag in my car that has been recalled for safety reasons. Instead of doing the right thing, they recommended I try another BMW dealership. There is a safety recall for a reason, and since my request doesn't include me buying a new car from them, they aren't interested. More
Outstanding Thank you to all involved. Appointment was handled on short notice as scheduled with little wait time. Thank you for a job well done!!! (word minim Thank you to all involved. Appointment was handled on short notice as scheduled with little wait time. Thank you for a job well done!!! (word minimum of 25 words is too high) More
Amazing experience!!! We went and looked at a few different versions of the GMC Yukon Denali and the salesman, Jay, did a wonderful job explaining all the ins and outs of b We went and looked at a few different versions of the GMC Yukon Denali and the salesman, Jay, did a wonderful job explaining all the ins and outs of buying a truck this nice. Jay worked with us and made this purchase pleasant and satisfactory. I would definitely recommend Tulley and especially Jay Tennis to any of my Family and Friends. More
A+ & 5 Stars to Gloria and Tulley BMW! We have been BMW owners for 18+ years now and have been a Tulley BMW customer for the last 8 years. Aside from BMW being the best vehicle to own...! We have been BMW owners for 18+ years now and have been a Tulley BMW customer for the last 8 years. Aside from BMW being the best vehicle to own...! -the team at Tulley BMW is exceptional. We just purchased a brand new 2016 435i xDrive Convertible from Gloria. Talk about an easy deal, with no high-pressure, and very professional, friendly & courteous service- she came through for us. We communicated via email and text and telephone and Gloria worked out the entire sale in this manner, It was a true pleasure meeting her when we went in to pick the car up at the dealership, but it was wonderful to be able to arrive, spend very little time with paperwork and drive away in our beautiful car! Also, we traded in our 2008 X5, which Tulley offered exactly what we were looking for had we sold it on our own, showing that BMW's do in fact hold their value. I would highly recommend calling Gloria if you are looking for someone who will go above and beyond for you, before, during and after the sale. Cheers to BMW! Cheryl & Mark Downing More
Excellent Service I stopped in early one morning with no appointment and without calling ahead. The service writer welcomed me and kindly offered to take my vehicle in I stopped in early one morning with no appointment and without calling ahead. The service writer welcomed me and kindly offered to take my vehicle in for evaluation right away. I was provided a comparable loaner vehicle and sent on my way quickly and without issue. Throughout the day I was informed of the status of my repair and told the truck would be repaired and ready for pickup by the end of the day, thanks to the parts department pulling the necessary part from another dealer. I showed up after hours to return the loaner and retrieve my truck only to find that it had been washed and the issue had been fixed without any evidence that a repair had been made. I quickly visited the cashier to square up the paperwork, return the loaner keys and pick up my keys. She kindly asked if I knew where my truck was parked and sent me in my way. If my truck ever has an issue again, this is how I would like it to be handled. More
Gloria Hallelujah! THANK YOU! I Got my 4 Series! I have NEVER met a more caring, patient, and involved car salesperson other than Gloria Prosper. Gloria stayed with me during my entire process of "g I have NEVER met a more caring, patient, and involved car salesperson other than Gloria Prosper. Gloria stayed with me during my entire process of "going back and forth" on what I was really looking for in a new vehicle; she was extremely patient and went above and beyond providing answers to so many questions I had asked; she was a delight to work with and was "my" genius in navigating the entire process -- pre and post-sale, and was very up on all the electronics and accessories/packages available and showing me the intricacies of the BMW features in the vehicles. Gloria made the process pleasant, worked at my pace, and was always responsive with a smile. Thank you Tulley BMW for employing such great employees like Gloria. More
Best Fit Sales Technique Gloria was fantastic to work with. She understood why we wanted a quality vehicle and worked with us to search the Tulley inventory for the best fit Gloria was fantastic to work with. She understood why we wanted a quality vehicle and worked with us to search the Tulley inventory for the best fit and best value. The sales manager was very reasonable to negotiate with and the after sale services presentation was informative and value based. I strongly recommend Tulley for both sales and service. Gerry & Donna More
Professional Dave Penny is an experienced, knowlegable Professional who provided me with the best car buying experience in my life. I would recommend Mr. Penny to Dave Penny is an experienced, knowlegable Professional who provided me with the best car buying experience in my life. I would recommend Mr. Penny to everyone I know and will return to see Dave the next time I'm in the market for another vehicle. More