Tulley BMW of Nashua

I was unimpressed I had already decided that I'm buying a Mazda3 Sport Hatchback with a manual trans. These guys had one & I engaged internet sales for upfront pricing I had already decided that I'm buying a Mazda3 Sport Hatchback with a manual trans. These guys had one & I engaged internet sales for upfront pricing and verifying availability. I scheduled my appointment on a weekday as the dealership is along my commute. I arrived for my appointment, which was 1 hour before close, to no one is expecting me nor having the car I inquired about ready. Matt had hunt down the keys, then find the car which turned out was parked over in the BMW lot. Looked the car over and skipped the test drive as I didn't need to. I said I'd take it if we could agree on price. Matt pulled up the price I was offered via email and I asked if they would be willing to match a competitors price. He said sure so I gave them price I was offered, which was $300 less & said I'd buy the car today if they could match it. Matt asked who the competitor was; I refused to say but he guessed correctly anyway. Matt returned with the sales manager, Bill who started breaking down Tulley's price. What really surprised me was after Bill completed his price break down. He proceeded to tell me that the competitor's price, was a lie because they are an untrustworthy, establishment. Bill accused them of withholding fees which would be added on, ultimately increasing the originally quoted price up to invoice. Bill even used the term unethical practices... The irony here, was that Bill's defamation of his competitor was in itself unethical. So that in a nutshell was my experience at Tulley Mazda in Nashua. Your mileage will vary... More

Buying experience. It was time to buy a certified pre owned car when I decided to go to Tulley BMW of Nashua. My sales person Gloria Prosper helped me find the right car It was time to buy a certified pre owned car when I decided to go to Tulley BMW of Nashua. My sales person Gloria Prosper helped me find the right car for the right price! They were really quick and Easy to work with. Gloria was pleasant and did not try to over sell me with a car that was expensive like I've dealt with at many dealerships before. The experience I had at BMW of Nashua was amazing! I recommend anyone wanting to buy a BMW from Tulley BMW of Nashua to have Gloria as their sales person! More

What a great experience!! My third BMW! Love my cars from this dealer. Always treated with great respect, warmth and fairness. Really top notch people and dealership. Always My third BMW! Love my cars from this dealer. Always treated with great respect, warmth and fairness. Really top notch people and dealership. Always very impressed with the Service Dept also. More

Very bad customer service I'll never go back to this dealers I bout a car over two months ago I had a good experience buying the car from the sales woman. I few weeks after I come to clean the car with a free cl I bout a car over two months ago I had a good experience buying the car from the sales woman. I few weeks after I come to clean the car with a free cleaning service they gave me and then everything went down south..I came to pick up my car and I see stains on the seats and the car is still dirty as when I brought it in.the sales manager bob that was so nice when I bout the car when I was telling him that my car is still dirty after the cleaning service tells me that why am I eating and drinking in my car?!well we get in a argument from me being disappointed that my car is dirty he basically he made it clear that I already bout the car and he mad his Commission on me.. so then comes the big Manager Val asking me not to wright a bad review and gives me a bother cleaning for free.. today I go in again to Bmw of Nashua to put on snow tires on my car they told me they'll have a car waiting for me when I get in they tell me there's no car left only a rental left I go to Val the big boss and start telling him the story that I was told that I have a car waiting for me and there is no car .. Val got offended that I was disappointed and not happy customer so starts raising his voice at me So I leave saying about this bad review .. to get to the point the service of this Bmw dealership is basically buy a car and after the sale they spit in your face!i love my x5 but do not recommend to buy from this dealership..! This is my story don't make yours the same bad experience.. More