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Tulley BMW of Nashua

Nashua, NH

3.9
697 Reviews
Just a short drive to Nashua from Peabody or Boston! Tulley BMW has a large selection of new BMWs and we are New Hampshire's largest Certified Pre-Owned BMW center. Your visit will be rewarded with great prices, selection and customer care! We also have new and used Mazda, GMC, and Buick vehicles on site. For customer convenience, Tulley BMW also opened a Pre-Owned BMW Sale & Service Center located at 170 Auto Center Road in Manchester, NH, Visit us at: http://www.tulleybmwmanchester.com
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147 Daniel Webster Highway

Nashua, NH

03060

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Showing 697 reviews

June 07, 2017

Ordered BMW & it was easy! Just got my M240 and it was a very good experience from the moment the car was ordered until the car was delivered. Gloria let us know the status and More

by BridgetP
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gloria Prosper
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2017

Great Customer service! Jay was amazing through the whole process. Patient, relatable, funny, empathetic...your disappointment was his, your happiness was his happiness. He s More

by Aubrey G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Tennis
June 05, 2017

Best experience working with Jay Tennis! Jay Tennis was great to deal with! Listened to what I was looking for, extremely knowledgable, honest, and overall great consultant. Very impressed an More

by GMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Tennis
June 05, 2017

Safety check I was impressed with the communication from the team. Glad I got the work done. I was a little surprised they didn't wash and vacuum my car after.... More

by Gmclikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Castellano
June 05, 2017

Considering a car from Tulley - Please reconsider I Hope this helps anyone who is thinking of purchasing a BMW at Tulley BMW (please reconsider). We bought our car two years ago (2011 z4) and when we More

by dtsampson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no longer an employee - terminated
Jun 22, 2017 -

Tulley BMW of Nashua responded

Thank you for taking time to share your concerns publically and also taking the time to discuss this on the phone with me privately. A public review and a public response allow those that read this to come to their own conclusion of the matter at hand. Tulley BMW has been in business for 60 years and has a reputation that rewards us with customer loyalty. Tulley BMW was just recognized by BMW AG as the #1 dealer in the America’s for customer loyalty. This award cannot be achieved by deceiving clients or misleading them into products with false statements. Tulley BMW believes in 100% transparency with all aspects of any retail transaction. Being that there are many regulations and standards in the automotive industry we strengthen our transparency by making sure that we fully explain all documents and have each document signed or initialed. By speaking with you on the phone I understand your perception of the situation and understand that there isn’t anything I can say that will change your perception. You signed two documents that boldly and clearly states the expiration miles and expiration date of your warranty. One of the documents also boldly and clearly states the exclusion of the warranty. These documents are the same documents you asked for me to scan you. Your transaction happened 42 months ago and since then the business manager you worked with is no longer with us at Tulley BMW. I have no way to know what was said in the office, but the philosophy and culture we have at Tulley BMW is contrary to what you have stated in your review. Again, thank you for the communication. Best, Jay Van Sciver

June 05, 2017

Great to work with the knowledgeable David Ardagna David was explaining the basic car features during the test drive. He answered all our questions in his office after the test drive. and when we picke More

by desal
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ardagna,Joe Cordaro
June 02, 2017

Great working with Jay Tennis Jay was so patient and kind. Helped explain all warranties, electronics and features on my new car. Jay did everything he promised and right on time. More

by Vbiron
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Tennis,Joe Cordaro
May 28, 2017

Excellent customer service, comfortable waiting area and qui Everyone was polite and professional. Made me feel welcome and explained what would be done and it was completed ahead of schedule. I felt appreciated More

by buick14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Castellano
May 22, 2017

Yet another BMW from Tulley Just bought a new 440xi this week from joe, he worked with Val to give me a perfect deal, can not say enough about joe and Val , they take care of eve More

by Jeffflow97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe MacIntosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Goldenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2017

Easy and painless Dustin was great to deal with and talk to. He was able to take my vehicle in for service maintanace right away and got the job done quickly. More

by TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Castellano
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