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Tulley BMW of Nashua

Nashua, NH

4.5
680 Reviews

147 Daniel Webster Highway

Nashua, NH

03060

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Showing 680 reviews

June 14, 2017

Jay Tennis Experience! Best experience I have had in my life purchasing a truck! Jay Tennis is the best! I recommend anyone looking for a new vehicle to go see Jay! More

by Lbrundige
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Tennis,Joe Cordaro
June 08, 2017

Excellent customer service, good buying experience Purchased a used GMC Yukon 2012 from Tulley and had a great experience overall. I ended up in the vehicle I wanted with a price that worked for me! More

by Jtbk2017
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Tennis,Joe Cordaro
June 07, 2017

Go See Jay Tennis! Jay Tennis is the best sales consultant I have ever worked with, by far. He sets himself apart by actually caring about the customers needs and no More

by Classy Edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Tennis,Joe Cordaro,Mark Pike
June 07, 2017

Ordered BMW & it was easy! Just got my M240 and it was a very good experience from the moment the car was ordered until the car was delivered. Gloria let us know the status and More

by BridgetP
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gloria Prosper
June 06, 2017

Great Customer service! Jay was amazing through the whole process. Patient, relatable, funny, empathetic...your disappointment was his, your happiness was his happiness. He s More

by Aubrey G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Tennis
June 05, 2017

Best experience working with Jay Tennis! Jay Tennis was great to deal with! Listened to what I was looking for, extremely knowledgable, honest, and overall great consultant. Very impressed an More

by GMc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Tennis
June 05, 2017

Considering a car from Tulley - Please reconsider I Hope this helps anyone who is thinking of purchasing a BMW at Tulley BMW (please reconsider). We bought our car two years ago (2011 z4) and when we More

by dtsampson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no longer an employee - terminated
Jun 22, 2017 -

Tulley BMW of Nashua responded

Thank you for taking time to share your concerns publically and also taking the time to discuss this on the phone with me privately. A public review and a public response allow those that read this to come to their own conclusion of the matter at hand. Tulley BMW has been in business for 60 years and has a reputation that rewards us with customer loyalty. Tulley BMW was just recognized by BMW AG as the #1 dealer in the America’s for customer loyalty. This award cannot be achieved by deceiving clients or misleading them into products with false statements. Tulley BMW believes in 100% transparency with all aspects of any retail transaction. Being that there are many regulations and standards in the automotive industry we strengthen our transparency by making sure that we fully explain all documents and have each document signed or initialed. By speaking with you on the phone I understand your perception of the situation and understand that there isn’t anything I can say that will change your perception. You signed two documents that boldly and clearly states the expiration miles and expiration date of your warranty. One of the documents also boldly and clearly states the exclusion of the warranty. These documents are the same documents you asked for me to scan you. Your transaction happened 42 months ago and since then the business manager you worked with is no longer with us at Tulley BMW. I have no way to know what was said in the office, but the philosophy and culture we have at Tulley BMW is contrary to what you have stated in your review. Again, thank you for the communication. Best, Jay Van Sciver

June 04, 2017

Great to work with the knowledgeable David Ardagna David was explaining the basic car features during the test drive. He answered all our questions in his office after the test drive. and when we picke More

by desal
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ardagna,Joe Cordaro
June 04, 2017

Safety check I was impressed with the communication from the team. Glad I got the work done. I was a little surprised they didn't wash and vacuum my car after.... More

by Gmclikey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Castellano
June 01, 2017

Great working with Jay Tennis Jay was so patient and kind. Helped explain all warranties, electronics and features on my new car. Jay did everything he promised and right on time. More

by Vbiron
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Tennis,Joe Cordaro
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