Tulley BMW of Nashua

Exceptional car purchase experience Visited Tulley BMW for the first time and we were greeted and offered assistance immediately. We were introduced to Joe Macintosh and he was a very kn Visited Tulley BMW for the first time and we were greeted and offered assistance immediately. We were introduced to Joe Macintosh and he was a very knowledgeable salesman with exceptional people skills. We were not sure what model that we wanted. He was patient, kind and knew the facts about each car in question. Joe took us out to test drive the cars and strove to make sure we were satisfied with our final choice. I cannot say enough nice things about Joe and the way we were treated. The floor manager was great and so was Scott Doherty as he worked out the financials of the purchase. Looking forward to enjoying our new car with special thanks to Joe! More

Very Accommodating and Helpful This is my third purchase from Tulley and yet again the experience was great. I traded in two vehicles and the sales rep, Joe came to pick up my one o This is my third purchase from Tulley and yet again the experience was great. I traded in two vehicles and the sales rep, Joe came to pick up my one of my trades. In addition, Val the sales manager was able to approve the deal in record time. The negotiation process wasn’t tedious as it usually is at other dealers. Tulley makes the car buying process fast, efficient, and painless. Thanks again to the team for all of their hard work. More

Poor Sales Practice On Saturday nov 10th 2018, I received a call from Wendy Mabie asking if I was interested in trading in my x5, on Wednesday nov 14th I communicated wit On Saturday nov 10th 2018, I received a call from Wendy Mabie asking if I was interested in trading in my x5, on Wednesday nov 14th I communicated with Wendy Mabie that the only way this would occur is if I am able to trade in both cars, which I was told would not be an issue. On the evening of Wednesday nov 14th I went into the dealership and looked at different cars and discussed with the CPO manager Bob Marcoux my current offer, I was willing to put down $X000, and try to keep my payments for both cars around $X000, he came back with an offer that I agreed to of $3000 down and monthly payment of $XX58. I next started working with the business manager Scott Doherty and started to sign all the documents to lease a 2019 x5 and 2019 440i. After completing the documents for one car, Scott then said the we may need to restructure the deal on the second car because of my credit score, then he spoke with bob and the came back and explained to me that my monthly payment would be $XX00 which I agreed to. At this point we signed all the documents for the second car and Scott said everything was set and I was all good. We then made arrangements to pick up the cars on Saturday nov 17 at 10 am. At that point Bob came over to me and said he’s sorry he could not keep my payment at $X000 and I told him I understood and thanked him for his help. On Thursday morning I received a call from Val Goldenberg asking about my credit situation and I explained it to him. After which he called me again and said that I would need to put $3000 down for one car and we would not be able to have a deal for 2 cars because BMW WOULD NOT APPROVE IT. I then explain to Val and Wendy that this is not something I was comfortable with and I thought all paper work was signed and the agreement was in place. From my follow up conversations with Val on Friday he was not very forthcoming with the issue and when I tried to explain to him what transpired he did not want to listen all he kept saying is that he need $3000 down and started making comments about my finances. I have tried several times to get a response from management and administration at the dealership with not response More

Excellent experience I had an excellent time working with Gloria Prosper. She went out of her way to make sure the sale went easy and she is very personable. From start to I had an excellent time working with Gloria Prosper. She went out of her way to make sure the sale went easy and she is very personable. From start to finish she answered all my questions. Thanks for getting me my 340i gt bmw! Highly recommend for any BMW needs. More

Great Customer Service Gloria Prosper was my Sales person, she was amazing! She knows her stuff. She also really cares about the customer experience. She really listened to Gloria Prosper was my Sales person, she was amazing! She knows her stuff. She also really cares about the customer experience. She really listened to my needs and did not stop until I was happy with my purchase of the new X5. Val, (the GM) was also part of my customer experience, and all I can say is Val is the BEST. He truly cares about his customers, and treats everyone like family. He worked really hard along side Gloria, to make sure I was happy with the car that I wanted. They both really went above and beyond to make sure I was satisfied with my purchase. The whole dealership has great employees that are so nice and really helpful! I would highly recommend this dealership and Gloria for a sales person for a new BMW! More

Gloria makes it easy! I turned in a lease and upgraded it to the same model. Gloria makes the buying process extremely easy, (and as enjoyable as buying a car can be!). I turned in a lease and upgraded it to the same model. Gloria makes the buying process extremely easy, (and as enjoyable as buying a car can be!). More

Extremely positive buying experience I leased a 2018 BMW 328d from Tulley BMW in Nashua & the process could not have been easier. I was treated very fairly, with respect, and not pressur I leased a 2018 BMW 328d from Tulley BMW in Nashua & the process could not have been easier. I was treated very fairly, with respect, and not pressured whatsoever. My sales rep, Mark Thorhnill was very knowledgable & made the process a very positive one. I would definitely recommend Tulley BMW for anyone looking for a positive experience during their purchase of a new or pre-owed BMW. More

Super easy and very accommodating The service here was incredible and I will 100% be going back for any service that I may need. The building itself kept me entertained for a couple ho The service here was incredible and I will 100% be going back for any service that I may need. The building itself kept me entertained for a couple hours and it was all so easy and everyone was so friendly. More

Excellent buying experince! Gloria, Val, and the entire staff at Tulley BMW was truly exceptional. Amazing car buying experince! I will definitely be recommending anyone who is i Gloria, Val, and the entire staff at Tulley BMW was truly exceptional. Amazing car buying experince! I will definitely be recommending anyone who is interested in a BMW to go see these guys. Thanks again to everyone at Tulley!! More

great service from all departments great service all departments sales person (Gloria Prosper) was great. she met my every need in buying a new car. Seth Bridge showed me how everything great service all departments sales person (Gloria Prosper) was great. she met my every need in buying a new car. Seth Bridge showed me how everything worked. More