Tulley BMW of Nashua

Gloria Prosper and Tulley BMW made the totaling my car and buying a new one as painless as possible. Tommy in Collision was thorough, understanding and helpful. Chris P assisted with getting a fair insura and buying a new one as painless as possible. Tommy in Collision was thorough, understanding and helpful. Chris P assisted with getting a fair insurance settlement. Gloria helped us to understand what vehicle we really wanted, and then directed us to the perfect certified used car, and then made us a good deal. Genius Dave brilliantly taught us how our X3 worked. Gloria Prosper, and Tulley’s huge certified inventory, backed by a strong team, is the reason we had an excellent experience buying our second vehicle from them. More

4/5Facebook · 42 votes Google review summary 4. 6 (831) People say this GMC dealer offers a wide selection of GMC trucks and new vehicles. They highlight the quick and easy sales process, and the 6 (831) People say this GMC dealer offers a wide selection of GMC trucks and new vehicles. They highlight the quick and easy sales process, and the friendly and helpful staff. They also like the smooth buying experience and the knowledgeable sales staff. +49 Generative AI is experimental. Learn more . Reviews All truck104 finance64 gmc sierra15 business manager12 +6 Sort by Most relevant Newest Highest Lowest Stephen Walker Local Guide·88 reviews·484 photos Where to begin.... Sales process was okay except for pressure during financing to purchase their extra service add ones. Huge money... They mentioned their a big certified pre owned dealer. Well, I can see how they … More 1 Brendon Kerrigan 1 review a day ago New I recently bought a truck from Tulley Buick GMC and worked with Ben. Ben was extremely easy to work with, didn’t oversell on the truck that I bought, and tried to work with my budget. The truck I originally wanted to buy ended up not … More Rick Tino 6 reviews 2 days ago New Met all expectations Reid Tulley 2 reviews Edited 3 days ago New They're so freaking awesome it's not even funny. I think I might be in love with the Sales Manager... … More Tulley Buick GMC (Owner) 2 years ago Thank you Reid! Melissa Walker 1 review·1 photo 5 days ago New I drove down from Maine to buy my 2024 GMC Acadia. I was told by the dealership that I would not be sorry for making the 5 hour drive. I have been nothing but sorry. The salesmen was good to work with. It was the Finance Manager Ben … More Photo 1 in review by Melissa Walker 1 Brasilmix Industrial 6 days ago New Tiffany Klosek 3 reviews·1 photo 6 days ago New Great experience. Greeted and helped right when I arrived by Will. He is Super friendly and personable. The general manager Kyle was very kind, hung out and chatted while I waiting for paperwork. Was able to get what I needed at the … More Photo 1 in review by Tiffany Klosek Michael 6 reviews a week ago New Ben Lopez and Josh Redman were absolutely amazing! We're definitely coming back for our second car! Lynah Peters 1 review a week ago New Great experience today. I was very stressed having to purchase a new vehicle unexpectedly. Will was super patient and understanding. Ben was wonderful as well, and very knowledgeable. peter johnson 3 reviews a week ago New My 1st appointment was delayed they couldn't get me in on my scheduled date! had to bring my Truck back the next day. my issue was then taken care of under warranty Mike Hewitt 1 review·1 photo a week ago New Melinda Hewitt 1 review a week ago New We had a great experience with Ben Lopez and Kenny Vancour when we bought our Yukon. Very friendly and easy to work with! Tony LoSurdo 1 review 2 weeks ago New Thank you Alex Gage and Vincent Falcone Tulley Buick GMC (Owner) a week ago Thank you for the 5 star review Tony. miranda anzalone 4 reviews 2 weeks ago New If you're looking for a car salesman who truly cares about his customers, look no further than Ben! From start to finish, Ben went above and beyond to make sure I found the perfect car. He made sure I drove away in something I truly loved. … More Tulley Buick GMC (Owner) a week ago Thank you for sharing your positivce experiences with Ben. We are happy to read that he was able to provide transparecy through-out your entire transaction. Thank you for your business. Melissa Dougherty 5 reviews 2 weeks ago New Best car buying experience! Thanks to Alex and Vincent who made it great! Tulley Buick GMC (Owner) a week ago Love reading that this was your best buying experience. Alex, Vincent, and the rest of the Tulley Buick GMC staff will be happy to read this review. Thank you Aaron Feinberg 3 reviews 2 weeks ago New When buying a car, it can be one of the most stressful moments in your life, not when you put your trust in Tulley Buick GMC! I have full confidence that you will love your experience working with them. They are knowledgeable, fair and … More

I bought a beautiful and elegant car from them. But you should know, dear customer, that no one pays attention to you at all. After the purchase, you try to contact them to complete the necessary p But you should know, dear customer, that no one pays attention to you at all. After the purchase, you try to contact them to complete the necessary paperwork, but no one from the sales department answers. And I came to them from another state, 7 hours away. Unfortunately. Only two stars because the car is beautiful More

Gloria took the time to get to know my needs, showing me the perfect car. the perfect car. More

My experience with BMW was very pleasurable. CJ was the genius we worked with. He was great setting everything up to what we wanted and made everything very simple. He also reached out several CJ was the genius we worked with. He was great setting everything up to what we wanted and made everything very simple. He also reached out several times to make sure we were happy with everything and to answer any questions. Would definitely return More

Avoid This Dealership—Terrible Customer Service and No Accountability I recently visited the Tulley BMW of Nashua website searching for a specific model. The X6M was what I had been searching for but, si Accountability I recently visited the Tulley BMW of Nashua website searching for a specific model. The X6M was what I had been searching for but, since it was still in the intake process, there was very few pictures. I contacted the Internet Sales Representative (Shannon) and let her know I was very interested and wanted to see more pictures when they became available (Monday). Within a couple days, the vehicle was ready, and she sent me pictures (Thursday). At this point, I was very pleased with the vehicle and, on Friday, I immediately contacted her again asking what she needed from me to secure the vehicle until I could make it to Tulley, and if I needed to do anything for registering the vehicle. I was serious and ready to put down a deposit to hold the car until I could arrive and close the deal. What followed was nothing short of infuriating. Shannon told me that it is their policy that they don’t accept deposits to hold vehicles. I explained that, not only was I four hours away, but I was away on business travel. This was Saturday morning; I was 100% interested in this X6M and didn’t want to risk losing it, so I, again, asked if there was any way they could make an exception due to the extenuating circumstance. She again stated, “We operate on a first come, first serve basis and typically don't take deposits or hold cars. I will definitely keep an eye on it for you.” Since, as she stated, "typically don't take deposits or hold cars", was there no one that she could consult with? Is this a single point of failure and there is no one to refer me to that could make that decision? Lack of training to know when to take deposits and when not to, or who to consult? From my perspective, the customer, there was no effort on behalf of Tulley BMW to help me make my purchase other than scheduling an appointment. Instead, we scheduled an appointment for Thursday, which means I had to make it through 3 days holding my breath. Monday, it was still there. Tuesday, it was still there. Wednesday morning it disappeared from the website. I immediately sent an email to Shannon asking if it had been sold; Eni responded in her absence that it was in fact sold. I was furious. If they had just accepted my deposit like any reasonable dealership would, I would have been able to secure the car and not have had to worry about this. Instead, they completely dropped the ball and lost my business. Not only did I waste my time, but they showed zero respect for my interest in buying from them, zero respect in any effort I was willing to take to acquire the vehicle. Instead, Eni offered another “like” vehicle that was way overpriced for the mileage and lack of options. A complete insult! Long gone are the days when a salesman is willing to work for their commission. Instead of offering some "like" xx vehicle, they could use their network to help find a reasonable, similar alternative. I don’t blame Shannon as she was just following policy. I blame Tulley for their mismanagement and utter lack of care and concern for customer satisfaction. I blame their leadership: General Manager, General Sales Manager, Internet Sales Director, and Sales Manager. Policies like this reflect poorly upon the organization, and policies like this mask internal failures/in-competencies. If they are going to market it on the Internet, there should be provision for out of area, out of state buyers. In the end, this weak policy only gained them ONE day by selling the car on Wednesday vs Thursday, and it will, through this review, ultimately tarnish their reputation. If you're looking for a dealership that values your time and your business, this is NOT the place. I’ll be taking my money elsewhere, and I would recommend you do the same. There are 34 other BMW dealerships in the reasonable area. Do your homework and seek better alternatives! More

Purchased new vehicle 8 days ago and still no registration, cannot drive due to Massachusetts law which is seven days. Sitting in my driveway unable to drive. Made many attempts to find out what registration, cannot drive due to Massachusetts law which is seven days. Sitting in my driveway unable to drive. Made many attempts to find out what the holdup was and received no real information other than to blame it on the DMV. Not buying it, I have had many interactions with dealerships, and it has never taken this long. Pre-sale they are all over you, post-sale good luck. No communication, no more sense of urgency. So here I sit and wait until they do something. Never again, I will go elsewhere. I'm also advising friends and family to go elsewhere. More

My experience with Val was anything but smooth. Very unprofessional, insulted me presonally twice, sarcastic and nasty response and then got upset when I gave e it back to him... I had enough after Very unprofessional, insulted me presonally twice, sarcastic and nasty response and then got upset when I gave e it back to him... I had enough after his sarcastic insult after I said I could not afford the high monthly payment he was offering... he reminded me my car is "out of maintenance (that's how he words it to?) and warranty almost out - can you afford that?" He didn't like my response. He doesn't let the sale people do their work, he intercepts the emails,responds then if the customer responds he has another sales person respond and say he's busy. I spoke to 4 different people. 4! Val's emails are so unprofessional, yes I say unprofessional again. Full of spelling errors, incorrect use of words, capitalization was off... sarcastic, insults and always made it sound like they were giving the car away to you. Unreal. Such a joke. But he could make the numbers work if I wanted an X1. Yeah because they have a lot to get rid of. Val likes to sell you what Val wants to sell that day not what the car the customer came to Tulley for. Its about Val and if you don't like Val's offer he doesn't want to play anymore. He is rude. His salesperson asked if I could do a certain payment. When I responded with could you meet me halfway if I put more down and make my payme t this amount. Here ca.e Val I tercepting the email all jacked up "I didn't give him authorization to give you that offer but I will honor it but we are VERY deep into this" First of all WHO speaks about their employees like this? Speaks about their employees to customers like this? He is an angry man. With all of the errors in his emails, the unprofessionalism he demonstrates in his emails, and temper tantrum acts, I do question if the man drinks on the job. The emails alone are a mess. If I showed any of this at my job, I wouldn't have a job. Most of us wouldn't. He is so not BMW quality. More

Great experience from entering the dealership to exiting with a new car. Sales rep Gloria Prosper was knowledgeable and professional. with a new car. Sales rep Gloria Prosper was knowledgeable and professional. More

Bob and Alex took care of me on my purchase of 23 m3 competition and I was more than happy with the way they treated me and were willing to do everything they could for me competition and I was more than happy with the way they treated me and were willing to do everything they could for me More