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Tulley BMW of Nashua
Nashua, NH
681 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 681 reviews
December 09, 2024
I worked with Val Goldenberg and Gloria Prosper on a new lease. I could not be happier with the way they handled the lease. I am very grateful and I am enjoying driving the new X3! lease. I could not be happier with the way they handled the lease. I am very grateful and I am enjoying driving the new X3! More
by fernando
Employees Worked With
Val Goldenberg, Gloria Prosper
November 26, 2024
Gloria Prosper and Val have helped me lease more than 6 BMW's over the years and the experience is always professional and far. They do what they can to make the customer happy, much appreciated BMW's over the years and the experience is always professional and far. They do what they can to make the customer happy, much appreciated More
by peteking007
Employees Worked With
Val Goldenberg, Gloria Prosper
November 11, 2024
Highly recommend Gloria Prosper and Val. They are both experienced and professional. This was our 4th car purchased through them and will continue to go back. They are both experienced and professional. This was our 4th car purchased through them and will continue to go back. More
by Beata M
Employees Worked With
Val Goldenberg, Gloria Prosper
October 18, 2024
This dealership was a disaster from the moment I arrived. The sales team loitered out front like street hustlers, not professionals. They bragged about having a huge inventory, but their pathetic snack bar a The sales team loitered out front like street hustlers, not professionals. They bragged about having a huge inventory, but their pathetic snack bar and chaotic atmosphere screamed anything but “BMW quality.” The young salesman was decent, but his boss, Val, was a joke. He barked at employees like they were farm animals and only smiled when he smelled commission. This kind of sleazy behavior is exactly why people hate salesmen. Zero professionalism, zero class—just a total embarrassment to the BMW brand. When I asked the salesman to shred a document with my personal info, Val objected, showing a shocking lack of understanding about customer data privacy. In today’s world, with data breaches happening everywhere, his ignorance about the importance of safeguarding customer information is alarming. It made you question how seriously they take their customers' privacy and how reckless their practices might be. I feel sorry for the young guy. I’ll make sure my kids get degrees so they never have to work in a circus like this. Do yourself a favor—avoid this place if you want even a shred of respect or professionalism. More
by Herman
Employees Worked With
Val Goldenberg
October 08, 2024
This is the second BMW X3 that I have bought from Tulley. Both times were an amazing experience. I absolutely loved working with Gloria Prosper! She was very professional but also very "real". She helped Both times were an amazing experience. I absolutely loved working with Gloria Prosper! She was very professional but also very "real". She helped me get exactly what I wanted at the price I wanted to pay. i definitely had more than 5 star service! I also had somewhat of a time crunch and she worked in speed mode all while not feeling like I was being rushed. I just can't thank Gloria enough for the time and attention she gave to me! Thank you!!! More
by amynicole72
Employees Worked With
Gloria Prosper
October 06, 2024
Gloria Prosper, our Client Advisor, is the best! She was thoughtful, provided marvelous service, and had an engaging personality. She was thoughtful, provided marvelous service, and had an engaging personality. More
by scott.schelling@me.com
Employees Worked With
Cameron Woodman, Val Goldenberg, Gloria Prosper
August 16, 2024
I will be fairly brief but absolutely truthful while explaining the facts and the horrible experience we had. I bought a 2020 X5 on 6/30/2024. Cody LeBlanc, our client advisor, was courteous, respectf explaining the facts and the horrible experience we had. I bought a 2020 X5 on 6/30/2024. Cody LeBlanc, our client advisor, was courteous, respectful, personable and helpful. We do not hesitate to recommend him. Our issues and problems encountered were with the finance manager, Kevin Hine, and the CPO sales manager, Reid Tulley. The following four discussion points are what produced a one-star rating review from us: 1. Kevin Hine tried exerting the typical high-pressure sales tactics to purchase a very exorbitant warranty/maintenance package that averaged about $600+ a month for the next 5 to 6 years! He called it "educating" clients which, of course, is laughable. As he started his 3rd attempt to sell it to me, I stopped him firmly and reminded him that up to now I have been polite. He was visibly upset with me but clearly, he got the message. 2. Regarding the financing offers, Mr. Hine tried to get me to sign up for a 6.75% APR for a 60-month term! I explained to him that I have excellent credit, which he verified, and that I was in for the Special Financing offer of 5.74% up to 36 months. He tells me he doesn't know of any type of offer like that at this dealership. So, I had to literally show him where it was on the Tulley website on HIS computer, specifically under CPO specials (current offer is 4.99% APR up to 36 months) for all 2019-2022 CPO models. Either he is truly clueless and unaware of this special financing, which is sad & disappointing for a finance manager, or worse he's simply a liar. 3. At this point, Mr. Hine doesn't know what to do so he brings in the CPO sales manager Reid Tulley. Mr. Tulley tells me that I'm not eligible because we put the X5 ownership into a family trust and that is considered a business. Is he seriously trying to pull this xxxxxxxxx on me! I couldn't believe what I was hearing. Moreover, there is nothing mentioned on the website that a family trust or a business are ineligible for this type of special financing offer. At this point I had been there for more than 4 hours and agreed to a 6.15% APR for a 36-month term knowing I had planned to pay off the loan in full within 3-4 months anyway. 4. Mr. Tulley & Mr. Hine then proceeded to tell me about a "gentleman's agreement", i.e. a handshake, to not prepay and pay off the loan early, meaning less than 6 months, or the dealership will be negatively impacted financially. Based on the treatment I received from these two individuals, I couldn’t be more incentivized now and will ensure that this loan is 100% paid off within 3 months of the purchase date. Sincerely, PAR More
by parnh63
Employees Worked With
Val Goldenberg
July 24, 2024
The dealership was very good. Gloria was so nice, professional, helpful and answered all of our questions. We give Gloria 5 Stars. We will give her name to others looking for a BM Gloria was so nice, professional, helpful and answered all of our questions. We give Gloria 5 Stars. We will give her name to others looking for a BMW. Thank you More
by mickeyslattery
Employees Worked With
David. Your Genius that went over everything with me in the vehicle. He was wonderful. Thank you to David, Gloria Prosper
May 06, 2024
I had the pleasure of working with Nicolas Bartleman, Cient Advisor, at Tulley BMW. I was trading in my convertible and purchased a gorgeous 2024 Convertible. Nick and his entire Tulley team (Alex Gind Cient Advisor, at Tulley BMW. I was trading in my convertible and purchased a gorgeous 2024 Convertible. Nick and his entire Tulley team (Alex Gindi and Val Goldenberg) made my experience in purchasing a 2024 Convertible a very impressive and positive experience! Nick worked with me on the over-all price of my purchase, and the excellence, caring and service is impeccable at Tulley BMW of Nashua, NH! Thank You Nick! NJS More
by Sweeneyinteriors
Employees Worked With
Nicolas Bartleman, Val Goldenberg
