Tulley BMW of Nashua

I bought a part for my 02 Z3 during the summer of 24. It worked fine for the remaining month I drove the car. Once I took it out of storage this spring the window regulator I bought worked fine then all It worked fine for the remaining month I drove the car. Once I took it out of storage this spring the window regulator I bought worked fine then all of a sudden it would not go up and down. Contacted the parts department and was told they do not have a warranty for electrical and hung up on me. It was not electrical as we could hear the motor working but could not give that information. I then went through one of my garages and today we called to get the bushing that was missing from last summers purchase. I happen to work in the aftermarket parts industry so I called our local Nashua store to have one of their drivers pick up the part to transfer up to my store. They were told it was not paid for so could not be released. I called my mechanic who sent over picture of online payment with confirmation number. I called the parts department and got ahold of someone who looked it up and was all apologetic with the mix up. With these two events I would not recommend Tulley ever to anyone nor will I purchase through them again. More

I have visited the service couple times for minor issues, and the service team including shop foreman Robert, technicians Chaz, and service advisors Tyler and Nicholas have been very helpful to educate me in and the service team including shop foreman Robert, technicians Chaz, and service advisors Tyler and Nicholas have been very helpful to educate me in cars features and share their experiences. I appreciate the fact that the details in service reports (in some cases with a video walk through of the car components that are serviced). I hope no buyer needs to go to the service department often, but when you do, I think you are in very good hands with the service team in Tulley. More

I have had a pleasure working with Chris on the new car I bought from Tulley. He is one of the most knowledgeable advisors I have ever met. He was able to guide me in terms of trim differences, provide his i bought from Tulley. He is one of the most knowledgeable advisors I have ever met. He was able to guide me in terms of trim differences, provide his insights and experiences while describing car features. Chris and service team go above and beyond to address my concerns post-sales as well. They are essentially the biggest reasons that made me comfortable to purchase a car even though I live in a neighbor state. Chris, service department (both service advisors and technics), and customer advisors at the information desk make a great team. More

The whole process was a big pressure game with them. Buy the car now, this deal is only good now, why won't you buy the car now. I told them I had a trade in and there was no way we were going to ge Buy the car now, this deal is only good now, why won't you buy the car now. I told them I had a trade in and there was no way we were going to get this done unless they were going to offer me what Audi was offering me, and they wouldn't. The first number Chris threw out was $900, a day later and magically that $900 a month was down under $500 and the offer from my trade went from $30,000 up to 38,000. I honestly would have bought a car from them I didn't even really want, if they had just negotiated in good faith from the start. But they thought they try to take advantage and wring as much money as they could out of me, and I ended up buying the car I liked in Sudbury, with very little back and forth, and no pressure. I haven't even got into the part where he told me to come back in at 8:00 a.m. on a day I was very busy, I was very clear I didn't want any car on their lot, I told him exactly what I was looking for. When I get in they tell me they have both cars plugged in which one do I want to drive. I was honestly shocked. I told him I had no interest in either car and they seem surprised. Chris told me he could get me any car I wanted, I found the exact car I wanted that was in production and being shipped down to New Jersey. First he tells me he doesn't see the car online. I show it to him and tell him to call the dealership. Then he tells me they won't trade with them. Chris is a liar and scam artist. I highly recommend avoiding Tully at all costs. There are much better BMW dealerships out there. Just crossed the border in Mass, they are all much better down there. More

Chris was very friendly and knowledgeable with regards to my new vehicle . It was a pleasure to work with him ! my new vehicle . It was a pleasure to work with him ! More

Gloria Prosper and Tulley BMW made the totaling my car and buying a new one as painless as possible. Tommy in Collision was thorough, understanding and helpful. Chris P assisted with getting a fair insura and buying a new one as painless as possible. Tommy in Collision was thorough, understanding and helpful. Chris P assisted with getting a fair insurance settlement. Gloria helped us to understand what vehicle we really wanted, and then directed us to the perfect certified used car, and then made us a good deal. Genius Dave brilliantly taught us how our X3 worked. Gloria Prosper, and Tulley’s huge certified inventory, backed by a strong team, is the reason we had an excellent experience buying our second vehicle from them. More

I bought a beautiful and elegant car from them. But you should know, dear customer, that no one pays attention to you at all. After the purchase, you try to contact them to complete the necessary p But you should know, dear customer, that no one pays attention to you at all. After the purchase, you try to contact them to complete the necessary paperwork, but no one from the sales department answers. And I came to them from another state, 7 hours away. Unfortunately. Only two stars because the car is beautiful More

Gloria took the time to get to know my needs, showing me the perfect car. the perfect car. More

My experience with BMW was very pleasurable. CJ was the genius we worked with. He was great setting everything up to what we wanted and made everything very simple. He also reached out several CJ was the genius we worked with. He was great setting everything up to what we wanted and made everything very simple. He also reached out several times to make sure we were happy with everything and to answer any questions. Would definitely return More